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65 customer support specialist jobs at 43 companies in Chicopee, MA

1mo
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Customer Support Specialist
Worcester or Massachusetts or Illinois or Georgia or Alabama
RemoteFull Time
Covenir
Covenir: Provides business process outsourcing services for the insurance industry.
2+ YOE2+ years call center/customer service experience, intermediate Microsoft Office proficiency, strong communication and problem-solving skills; insurance experience and bilingual Spanish/English preferred.
Microsoft Office
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2mo
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Bilingual Customer Support Specialist CT
Southington, Connecticut, United States
$19-$20/hr OnsiteFull Time
GT Independence
GT Independence: Providing financial management services for self-directed home care programs.
Bilingual phone-based customer support for self-directing care; high school diploma/GED required, associate degree preferred. Experience with DocuSign, data entry, document management, timesheet and payroll processes, and compliance.
DocuSign
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2mo
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Retail Support Specialist
Waterbury, Connecticut, United States
$26/hr OnsiteFull Time
DSI Systems
DSI Systems: Provider of retail sales enablement and business support services.
Strong customer service and communication skills, ability to handle escalations, multitask across systems, detail-oriented, flexible availability including evenings/weekends/holidays; wireless/retail or call center experience preferred.
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1mo
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IT Support Specialist
Pittsfield, Massachusetts, United States
OnsiteFull Time
Anteris Solutions
Anteris Solutions: Provides managed IT services and support for businesses.
Provide frontline IT support, troubleshoot systems, perform maintenance, manage backups/patching, and occasionally travel to client sites; customer service and documentation skills required.
Windows, Active Directory, DNS, Microsoft 365, Group Policy, VMware, TCP/IP
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2mo
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Client Support Specialist
East Longmeadow, Massachusetts, United States
$21-$25/hr OnsiteFull Time
PIP Marketing Signs Print of New England
PIP Marketing Signs Print of New England: Provides commercial printing, signage, and integrated marketing services.
Experience in commercial printing preferred; college degree; strong communication; proficient in Microsoft Office; familiarity with PrintSmith or similar software.
PrintSmith, Microsoft Office
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Client Support Specialist
East Longmeadow, Massachusetts, United States
$21-$25/hr OnsiteFull Time
PIP Printing and Marketing Services
PIP Printing and Marketing Services: A fast-paced printing delivering quality print solutions and customer experiences.
College degree required; experience in commercial printing preferred; strong communication; proficient with Microsoft Office; PrintSmith experience a plus; able to multitask in a deadline-driven environment.
PrintSmith, Microsoft Office
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Account Support Specialist
Rocky Hill, Connecticut, United States
OnsiteFull Time
HESCO
HESCO: Distributes industrial automation components and designs custom power systems.
High school diploma required; bachelor's preferred. Requires strong organization, communication, problem-solving, multitasking, and proficiency with Microsoft Outlook, Teams, Word, Excel, and ERP or CRM systems preferred.
Microsoft Outlook, Microsoft Teams, Microsoft Word, Microsoft Excel, ERP, CRM
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Deal Support Specialist
Waltham or Windsor
$70k-$80k/yr HybridFull Time
SS&C Technologies
SS&C TechnologiesNasdaq: SSNC: Provides software and technology for financial and healthcare sectors.
0+ YOEBachelor's degree required with 0–2 years of experience. Requires strong written and verbal communication, attention to detail, rapid software learning, and flexible rotational schedule availability.
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1w
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Desktop Support Specialist
East Granby, Connecticut, United States
$26-$33/hr OnsiteFull Time
Opus
Opus: Operates vehicle inspection programs and provides automotive diagnostic solutions.
Experience in desktop support, Windows and Mac OS, hardware/software troubleshooting, Active Directory and Office 365, cloud platform familiarity (Azure/AWS), strong communication and customer service.
Windows, Mac, Active Directory, Microsoft Office 365, Azure, AWS
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2mo
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International Student & Scholar Support Specialist
Amherst, Massachusetts, United States
OnsiteFull Time
UMass Amherst
UMass Amherst: Public research university offering undergraduate and graduate degree programs.
1+ YOEBachelor's degree and >1 year customer support experience; U.S. citizen or lawful permanent resident required; strong data/system skills (SPIRE, Sunapsis, SEVIS), excellent communication, organization, and independent work ability.
SPIRE, Sunapsis, SEVIS, Salesforce Marketing Cloud
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TSS Support Specialist
Lakeville or Canaan or Norwich
$22-$29/hr OnsiteFull Time
NBT Bancorp
NBT BancorpNASDAQ: NBTB: Financial holding providing regional banking and wealth management services.
4+ YOE4+ years trust/banking/paralegal/accounting experience; Associates in Business Administration or equivalent; proficient with Word and Excel; understanding of trust accounting, securities movement, and strong customer service and communication skills.
Microsoft Word, Microsoft Excel, Windows
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Business Support Specialist, Emerging Insurance Professionals Program
Glastonbury, Connecticut, United States
OnsiteFull Time
Smith Brothers Insurance
Smith Brothers Insurance: Independent insurance agency providing risk management and asset protection.
1+ YOEOne year of client-facing or customer service experience, high school diploma, procedure and workflow experience, teamwork, organization, communication, and proficiency with Microsoft Office products.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
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Cloud Phone Implementation & Customer Success Specialist
Chicopee, Massachusetts, United States
$70k-$100k/yr OnsiteFull Time
CTI
CTI: Professional audio visual and unified communications integration services.
Experience with cloud telephony, number porting, telecommunications, VoIP, UCaaS, networking, technical support, implementation, customer success, or project management; strong communication and customer service skills.
Zoom Phone, Zoom Workplace
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Cloud Phone Implementation & Customer Success Specialist
Chicopee, Massachusetts, United States
$70k-$100k/yr OnsiteFull Time
CTI
CTI: Provides professional audio-visual integration and conferencing technology solutions.
Experience with Zoom Phone or cloud telephony, telephone number porting, telecommunications, VoIP, UCaaS, networking, technical support, implementation, customer success, or project management; strong communication skills required.
Zoom Phone, Zoom Workplace
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4d
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Physical Therapy Support Specialist
East Hartford, Connecticut, United States
$18-$24/hr OnsiteFull Time
Concentra
ConcentraNYSE: CON: Provider of occupational health and urgent care services.
0.5+ YOEHigh school diploma or GED and at least six months of referral management experience. Medical office experience and occupational medicine knowledge are preferred; Microsoft Office proficiency and customer service skills required.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft Outlook, Electronic Medical Records (EMR)
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2w
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Photo Specialist
Meriden, Connecticut, United States
$17-$19/hr OnsitePart Time
Walgreens
Walgreens: Retail pharmacy providing prescriptions and health and wellness products.
Deliver photo services, process transactions, maintain inventory and supplies, support FedEx/Western Union/online order fulfillment; customer service and cash handling skills required.
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Technology Support Specialist - 1 YEAR POSITION. POTENTIAL TO BECOME PERMANENT.
Southwick, Massachusetts, United States
$52k-$57k/yr OnsiteFull Time, Temporary
Southwick-Tolland-Granville Regional School District
Southwick-Tolland-Granville Regional School District: Providing public K-12 education services to local students.
3+ YOERequires 3–5 years of IT experience, preferably in education; strong troubleshooting, communication, customer service, Windows, Microsoft Office 365, networking, and system administration skills. Associate degree preferred; work authorization required.
Microsoft Office 365, Microsoft Office 365 Cloud Environment, Microsoft server network environments, Windows, LAN, WAN
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Accounts Payable and Automation Support Specialist P2
Storrs, Connecticut, United States
OnsiteFull Time
University of Connecticut
University of Connecticut: Connecticut's flagship public research university providing higher education.
2+ YOEBachelor's degree in accounting, finance, business operations, or related field plus two years of related experience, or equivalent education and experience. Requires communication, problem-solving, organization, customer service, and Microsoft Office skills.
OCR, ChatGPT, Microsoft Products, Power Automate, Microsoft SharePoint, Microsoft OneDrive, Microsoft Teams, Microsoft Office, Microsoft Excel, HuskyBuy, Kuali Financial Systems, Concur, Jaggaer, AI agents, chatbots
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2w
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Registration Specialist
Waterbury, Connecticut, United States
OnsiteFull Time
Waterbury Hospital
Waterbury Hospital: Provides comprehensive medical care and hospital services in Connecticut.
2+ YOE2+ years medical registration experience, high school diploma or equivalent, strong customer service, clerical and computer skills, knowledge of billing/collections and medical terminology, ability to handle confidential information.
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Deposits - Application Specialist I #531
Southington, Connecticut, United States
$48k-$66k/yr HybridFull Time
COCC
COCC: Provider of financial technology and core banking solutions.
2+ YOETwo years of banking, operations, or branch experience preferred; strong customer service, problem-solving, technical research, communication, documentation, and user-support skills. Bachelor's degree preferred.
SANS, PluralSight, CBTNuggets
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