64 customer support specialist jobs at 42 companies in Springfield, MA
1mo
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Customer Support Specialist
Worcester or Massachusetts or Illinois or Georgia or Alabama
RemoteFull Time
2+ YOE2+ years call center/customer service experience, intermediate Microsoft Office proficiency, strong communication and problem-solving skills; insurance experience and bilingual Spanish/English preferred.
Microsoft Office
2mo
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Bilingual Customer Support Specialist CT
Southington, Connecticut, United States
$19-$20/hr OnsiteFull Time
Bilingual phone-based customer support for self-directing care; high school diploma/GED required, associate degree preferred. Experience with DocuSign, data entry, document management, timesheet and payroll processes, and compliance.
DocuSign
2mo
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Retail Support Specialist
Waterbury, Connecticut, United States
$26/hr OnsiteFull Time
Strong customer service and communication skills, ability to handle escalations, multitask across systems, detail-oriented, flexible availability including evenings/weekends/holidays; wireless/retail or call center experience preferred.
1mo
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IT Support Specialist
Pittsfield, Massachusetts, United States
OnsiteFull Time
Provide frontline IT support, troubleshoot systems, perform maintenance, manage backups/patching, and occasionally travel to client sites; customer service and documentation skills required.
Windows, Active Directory, DNS, Microsoft 365, Group Policy, VMware, TCP/IP
2mo
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Client Support Specialist
East Longmeadow, Massachusetts, United States
$21-$25/hr OnsiteFull Time
Experience in commercial printing preferred; college degree; strong communication; proficient in Microsoft Office; familiarity with PrintSmith or similar software.
PrintSmith, Microsoft Office
2mo
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Client Support Specialist
East Longmeadow, Massachusetts, United States
$21-$25/hr OnsiteFull Time
College degree required; experience in commercial printing preferred; strong communication; proficient with Microsoft Office; PrintSmith experience a plus; able to multitask in a deadline-driven environment.
PrintSmith, Microsoft Office
1w
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Desktop Support Specialist
East Granby, Connecticut, United States
$26-$33/hr OnsiteFull Time
Experience in desktop support, Windows and Mac OS, hardware/software troubleshooting, Active Directory and Office 365, cloud platform familiarity (Azure/AWS), strong communication and customer service.
Windows, Mac, Active Directory, Microsoft Office 365, Azure, AWS
2mo
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International Student & Scholar Support Specialist
Amherst, Massachusetts, United States
OnsiteFull Time
1+ YOEBachelor's degree and >1 year customer support experience; U.S. citizen or lawful permanent resident required; strong data/system skills (SPIRE, Sunapsis, SEVIS), excellent communication, organization, and independent work ability.
SPIRE, Sunapsis, SEVIS, Salesforce Marketing Cloud
2w
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TSS Support Specialist
Lakeville or Canaan or Norwich
$22-$29/hr OnsiteFull Time
4+ YOE4+ years trust/banking/paralegal/accounting experience; Associates in Business Administration or equivalent; proficient with Word and Excel; understanding of trust accounting, securities movement, and strong customer service and communication skills.
Microsoft Word, Microsoft Excel, Windows
1w
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Business Support Specialist, Emerging Insurance Professionals Program
Glastonbury, Connecticut, United States
OnsiteFull Time
1+ YOEOne year of client-facing or customer service experience, high school diploma, procedure and workflow experience, teamwork, organization, communication, and proficiency with Microsoft Office products.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
1w
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Client Care Specialist | Customer Care and Family Support
Manchester, Connecticut, United States
$21-$22/hr OnsiteFull Time
Customer service experience preferred; empathetic communication, attention to detail, ability to handle sensitive situations, phone/email/in-person communication; training provided.
6d
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Cloud Phone Implementation & Customer Success Specialist
Chicopee, Massachusetts, United States
$70k-$100k/yr OnsiteFull Time
Experience with cloud telephony, number porting, telecommunications, VoIP, UCaaS, networking, technical support, implementation, customer success, or project management; strong communication and customer service skills.
Zoom Phone, Zoom Workplace
6d
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Cloud Phone Implementation & Customer Success Specialist
Chicopee, Massachusetts, United States
$70k-$100k/yr OnsiteFull Time
Experience with Zoom Phone or cloud telephony, telephone number porting, telecommunications, VoIP, UCaaS, networking, technical support, implementation, customer success, or project management; strong communication skills required.
Zoom Phone, Zoom Workplace
2d
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Physical Therapy Support Specialist
East Hartford, Connecticut, United States
$18-$24/hr OnsiteFull Time
0.5+ YOEHigh school diploma or GED and at least six months of referral management experience. Medical office experience and occupational medicine knowledge are preferred; Microsoft Office proficiency and customer service skills required.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft Outlook, Electronic Medical Records (EMR)
2w
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Photo Specialist
Meriden, Connecticut, United States
$17-$19/hr OnsitePart Time
Deliver photo services, process transactions, maintain inventory and supplies, support FedEx/Western Union/online order fulfillment; customer service and cash handling skills required.
1w
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Technology Support Specialist - 1 YEAR POSITION. POTENTIAL TO BECOME PERMANENT.
Southwick, Massachusetts, United States
$52k-$57k/yr OnsiteFull Time, Temporary
3+ YOERequires 3–5 years of IT experience, preferably in education; strong troubleshooting, communication, customer service, Windows, Microsoft Office 365, networking, and system administration skills. Associate degree preferred; work authorization required.
Microsoft Office 365, Microsoft Office 365 Cloud Environment, Microsoft server network environments, Windows, LAN, WAN
3d
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ITS Field Support Spec I / IS East Region
Norwich, Connecticut, United States
OnsiteFull Time
1+ YOERequires 1+ year of end-user or PC support experience, Microsoft environment experience, strong troubleshooting, communication, analytical, customer-service, and problem-solving skills.
Microsoft, Microsoft Windows, Microsoft Office
5d
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Accounts Payable and Automation Support Specialist P2
Storrs, Connecticut, United States
OnsiteFull Time
2+ YOEBachelor's degree in accounting, finance, business operations, or related field plus two years of related experience, or equivalent education and experience. Requires communication, problem-solving, organization, customer service, and Microsoft Office skills.
OCR, ChatGPT, Microsoft Products, Power Automate, Microsoft SharePoint, Microsoft OneDrive, Microsoft Teams, Microsoft Office, Microsoft Excel, HuskyBuy, Kuali Financial Systems, Concur, Jaggaer, AI agents, chatbots
1mo
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ITS Field Support Spec I / IS East Region
Norwich, Connecticut, United States
OnsiteFull Time
1+ YOEBachelor's degree in computer science or management information systems, or equivalent experience; at least 1 year of end-user and PC support in a Microsoft environment, troubleshooting, communication, and customer-service skills.
Microsoft Office Suite, Microsoft
1w
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Registration Specialist
Waterbury, Connecticut, United States
OnsiteFull Time
2+ YOE2+ years medical registration experience, high school diploma or equivalent, strong customer service, clerical and computer skills, knowledge of billing/collections and medical terminology, ability to handle confidential information.
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