108 customer support specialist jobs at 72 companies in Gardner, MA
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Customer Support Specialist
Holliston, Massachusetts, United States
$20-$30/hr HybridFull Time
1+ YOERequires 1+ year of customer service or support experience, strong phone and written communication, active listening, integrity, patience, and customer satisfaction focus.
CRM, live chat
1mo
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Customer Support Specialist
Winchester, Massachusetts, United States
$18-$23/hr OnsiteFull Time
2+ YOE2+ years customer-facing experience required; strong written and verbal communication; phone and multi-channel customer support; POS or inventory software experience preferred; Microsoft Excel and Word proficiency; basic plant knowledge.
POS, Microsoft Excel, Microsoft Word
2w
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Customer Support Specialist
Waltham, Massachusetts, United States
$65k-$70k/yr HybridFull Time
High school diploma or equivalent required; 1–3+ years of customer support preferred. Requires strong computer, communication, analytical, problem-solving, troubleshooting, documentation, and collaboration skills.
Nova StatStrip, StatSensor, NovaNet, Pivotal database
1mo
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Customer Support Specialist
Worcester or Massachusetts or Illinois or Georgia or Alabama
RemoteFull Time
2+ YOE2+ years call center/customer service experience, intermediate Microsoft Office proficiency, strong communication and problem-solving skills; insurance experience and bilingual Spanish/English preferred.
Microsoft Office
1w
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Techanical Customer Support Specialist
Burlington, Massachusetts, United States
$26-$28/hr OnsiteFull Time
1+ YOERequires 1–3 years of customer service or technical support experience, strong organization, communication, troubleshooting, documentation, and Microsoft Office proficiency. Regulated-industry experience and an engineering-related degree are preferred.
Arena, Microsoft Office, AI
1mo
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Customer Support Specialist I
Wakefield or Brockton
$21/hr HybridFull Time
Answer inbound customer calls, maintain product knowledge, achieve entry-level service and sales standards, strong written/verbal skills, PC/data entry experience; bilingual a plus.
1mo
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Customer Technical Support Specialist
Danvers or Cambridge
$50k-$55k/yr HybridFull Time
1+ YOE1-3 years supporting customer-facing software or a bachelor’s in a technical field. Strong verbal/written communication, problem solving, browser and OS knowledge (IE, Safari, Chrome, Mozilla, Windows, Mac), and experience with Salesforce, C#, and HTML.
CCC's proprietary software, RightFind Enterprise, IE, Safari, Chrome, Mozilla, Windows, Mac, Salesforce, C#, HTML
1w
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Customer Technical Support Specialist - Electrical Power Systems
Houston or Faribault or Merrimack or Burnsville or Waukesha or Seattle or Pointe-Claire or Victoria
$85k-$95k/yr OnsiteFull Time
5+ YOEAssociate's degree in an electrical-related field and 5+ years in electrical products, backup power, or power distribution. Requires technical customer support, electrical systems, troubleshooting, analytical, and communication skills.
SalesForce, Epicor, Enterprise Resource Planning (ERP), Returns Merchandise Authorization (RMA), UPS
1mo
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GPS Support Specialist (Temporary, Part-Time)
Lowell, Massachusetts, United States
OnsitePart Time
HS diploma/GED, customer service or office support background, proficiency in Microsoft Office, experience with CRM preferred; ability to multitask across systems and provide excellent student-focused service.
CRM, Microsoft Office
3mo
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Administrative Support Specialist
Billerica, Massachusetts, United States
$28/hr OnsiteFull Time
0+ YOEProfessional phone skills, strong communication, customer service, scheduling/bookings, multitasking, ServiceTitan experience a plus, self-motivated.
ServiceTitan
1w
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Product Support Specialist
Burlington, Massachusetts, United States
$90k-$158k/yr OnsiteFull Time
4+ YOEBachelor's degree in a technical discipline preferred, 4+ years in financial technology, financial instrument and trade lifecycle knowledge, client support skills, analytical ability, project management, and basic SQL.
Charles River IMS, SQL, OMS/EMS
1mo
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Technical Support Specialist
Bedford, Massachusetts, United States
$80k-$95k/yr OnsiteFull Time
3+ YOEBachelor's degree or equivalent experience, 3+ years clinical/regulatory support experience, strong hemostasis/acute care/autoimmunity/transfusion knowledge, troubleshooting skills, and Microsoft Windows/Office proficiency.
Microsoft Windows, Microsoft Office, MCWS, Echo Lumena, NEO Iris
1w
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Customer Experience Specialist (Contract)
Boston or Brighton
$28-$32/hr HybridPart Time, Contract
3+ YOE3+ years in customer service, success, support, operations, or implementation, with strong communication, organization, problem-solving, presentation, and technology skills.
Canvas LMS, Zendesk, JIRA, Tableau, Salesforce, Microsoft Office, Webex, Zoom, LTI 1.3
3w
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Retail Customer Service Specialist
Salem, New Hampshire, United States
OnsitePart Time
Provides excellent customer experiences at the front end, supports cashiers, assists with scheduling and presentation standards; prior retail or cashier experience preferred.
1w
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Technical Support Specialist
Salem, New Hampshire, United States
OnsiteFull Time
1+ YOERequires 1+ year in a hands-on mechanical or electrical technical environment, complex-system learning ability, technical problem-solving, customer training, communication, and willingness to travel 10–20%.
AutoStore Pathfinder, AutoStore Academy
2mo
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IT Support Specialist
Nashua, New Hampshire, United States
$20-$25/hr HybridPart Time
1+ YOE1–3 years helpdesk/IT support experience; strong customer-service and communication skills; experience with Windows PCs, Microsoft 365, Citrix, Teams/Zoom, VoIP phones; able to lift ~40 lbs and provide on-site hands-on support.
Microsoft 365, Microsoft Outlook, Microsoft Teams, Microsoft OneDrive, Microsoft SharePoint, Citrix, Zoom, VoIP
2mo
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Client Support Specialist
East Longmeadow, Massachusetts, United States
$21-$25/hr OnsiteFull Time
Experience in commercial printing preferred; college degree; strong communication; proficient in Microsoft Office; familiarity with PrintSmith or similar software.
PrintSmith, Microsoft Office
2mo
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Client Support Specialist
East Longmeadow, Massachusetts, United States
$21-$25/hr OnsiteFull Time
College degree required; experience in commercial printing preferred; strong communication; proficient with Microsoft Office; PrintSmith experience a plus; able to multitask in a deadline-driven environment.
PrintSmith, Microsoft Office
1d
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Deal Support Specialist
Waltham or Windsor
$70k-$80k/yr HybridFull Time
0+ YOEBachelor's degree required with 0–2 years of experience. Requires strong written and verbal communication, attention to detail, rapid software learning, and flexible rotational schedule availability.
1mo
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Technical Support Specialist
Boston or Burlington
$70k-$80k/yr HybridFull Time
2+ YOEBachelor's or equivalent and ≥2 years technical support experience; strong IT knowledge (firewalls, DHCP, Active Directory), customer-facing skills, problem-solving, and experience with environmental monitoring preferred.
viewLinc, Zoom, Microsoft Teams, Active Directory
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