631 customer experience specialist jobs at 243 companies in Gardner, MA
1w
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Customer Experience Specialist (Contract)
Boston or Brighton
$28-$32/hr HybridPart Time, Contract
3+ YOE3+ years in customer service, success, support, operations, or implementation, with strong communication, organization, problem-solving, presentation, and technology skills.
Canvas LMS, Zendesk, JIRA, Tableau, Salesforce, Microsoft Office, Webex, Zoom, LTI 1.3
1mo
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Member Experience Specialist
Springfield, Massachusetts, United States
$42k-$50k/yr OnsiteFull Time
High school diploma required. Customer service or financial institution experience preferred. Ability to process transactions, handle cash, use teller software and Microsoft Office, communicate effectively, and follow regulatory procedures.
teller software, Microsoft Office
5d
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Airside Experience Specialist
Manchester, New Hampshire, United States
OnsiteFull Time
High school diploma or GED, valid driver's license, English communication, physical ability to operate ground equipment, and eligibility for airport security clearance. Aviation or customer service experience preferred.
Standard Operating Procedures (SOPs), email
2w
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Member Experience Specialist I (Universal Banker)
Somerville, Massachusetts, United States
$20-$22/hr OnsitePart Time
1+ YOE1+ year banking/financial services/retail or cash-handling experience; attention to detail, multitasking, communication skills; notary experience a plus.
1d
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Customer Support Specialist
Holliston, Massachusetts, United States
$20-$30/hr HybridFull Time
1+ YOERequires 1+ year of customer service or support experience, strong phone and written communication, active listening, integrity, patience, and customer satisfaction focus.
CRM, live chat
1mo
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Customer Support Specialist
Winchester, Massachusetts, United States
$18-$23/hr OnsiteFull Time
2+ YOE2+ years customer-facing experience required; strong written and verbal communication; phone and multi-channel customer support; POS or inventory software experience preferred; Microsoft Excel and Word proficiency; basic plant knowledge.
POS, Microsoft Excel, Microsoft Word
2mo
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Customer Service Specialist
Andover, Massachusetts, United States
$25-$27/hr OnsiteFull Time
Strong customer service skills, relationship-building, ability to work independently, and a proven track record in customer service.
4w
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Customer Relations Specialist
Waltham, Massachusetts, United States
$23/hr OnsiteFull Time
High school diploma, excellent verbal and written communication, familiarity with Microsoft Word/Excel/Outlook; customer service experience preferred.
Alert IMS, Microsoft Word, Microsoft Excel, Microsoft Outlook
1mo
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Customer Service Specialist
North Andover, Massachusetts, United States
$50k-$65k/yr OnsiteFull Time
1+ YOE1+ year customer service experience; troubleshooting and training on software products; proficient with Microsoft Office; strong communication and problem-solving skills.
Microsoft Office
1mo
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Customer Support Specialist
Worcester or Massachusetts or Illinois or Georgia or Alabama
RemoteFull Time
2+ YOE2+ years call center/customer service experience, intermediate Microsoft Office proficiency, strong communication and problem-solving skills; insurance experience and bilingual Spanish/English preferred.
Microsoft Office
1w
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Customer Onboarding Specialist
Westborough or Massachusetts
RemoteFull Time
2+ YOEBachelor's degree or equivalent experience, 2+ years in account management or customer-facing roles, strong communication and organization, project management, Excel expertise, and ability to learn new software.
Microsoft Excel, Microsoft Office, Smartsheet, AssetPlanner
3w
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Customer Onboarding Specialist
Newton, Massachusetts, United States
$60k-$66k/yr HybridFull Time
1+ YOEBachelor's degree,1+ years customer-facing experience (1-3 preferred), SaaS onboarding preferred, knowledge of B2B digital marketing/ad tech, strong communication, presentation and client-facing skills.
BrightTALK, Portal
1mo
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CUSTOMER RELATIONS SPECIALIST
Natick, Massachusetts, United States
$17-$19/hr OnsiteFull Time
High school diploma, comfortable with computers and data entry, handle cash/checks/credit cards, interact professionally with customers, attention to detail, evening and weekend availability required.
2w
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Customer Service Specialist
Tallman or Ashburn or Tewksbury
$26-$34/hr OnsiteFull Time
Order management and customer liaison experience; strong communication, organization, and computer skills; familiarity with export controls (ITAR); bachelor's degree or equivalent preferred.
Microsoft Office, Microsoft SharePoint, SAP, Microsoft Dynamics, MRP, CRM, Exostar, Arriba
5d
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Customer Account Specialist
Cambridge, Massachusetts, United States
$50k-$55k/yr RemoteFull Time
1+ YOERequires 1–3 years in a customer-facing role or a bachelor's degree emphasizing communication and writing, excellent English writing, problem-solving, technology proficiency, and strong attention to detail.
Salesforce
2w
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Customer Support Specialist
Waltham, Massachusetts, United States
$65k-$70k/yr HybridFull Time
High school diploma or equivalent required; 1–3+ years of customer support preferred. Requires strong computer, communication, analytical, problem-solving, troubleshooting, documentation, and collaboration skills.
Nova StatStrip, StatSensor, NovaNet, Pivotal database
3mo
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Customer Relations Specialist
Marlborough, Massachusetts, United States
$19-$24/hr OnsiteFull Time
3+ YOE3+ years of customer service experience; high school diploma or GED preferred; proficient in Microsoft Office, data entry; able to multi-task and team-oriented.
Microsoft Office, Data entry, Reports
1mo
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Customer Service Specialist
Cambridge, Massachusetts, United States
$50k-$55k/yr HybridFull Time
4+ YOE4 years customer-service experience or a 4-year degree; strong empathy, judgment, and written/verbal communication; ability to de-escalate, adapt tone across phone/email/chat, and work with AI tools.
1mo
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Customer Specialist
Manchester, New Hampshire, United States
$17-$26/hr OnsiteFull Time
High school diploma or equivalent, valid driver’s license, ability to lift up to 25 lbs, strong communication, attention to detail, ability to read/transcribe data; sales or customer service experience preferred; basic Microsoft Office skills preferred.
Microsoft Office Suite, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
3w
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Retail Customer Service Specialist
Salem, New Hampshire, United States
OnsitePart Time
Provides excellent customer experiences at the front end, supports cashiers, assists with scheduling and presentation standards; prior retail or cashier experience preferred.
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