293 customer support specialist jobs at 195 companies in Jericho, NY
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Customer Support Specialist
New York City, New York, United States
£50k-£65k/yrOnsiteFull Time
Solve Intelligence: A startup building an AI platform that manages patent workflows from invention harvesting through litigation and licensing.
Strong written communication, high agency, customer-support experience, ability to triage technical tickets and work under pressure; familiarity with support tooling and technical products is a plus.
Opella: Develops and manufactures consumer healthcare and self-care products.
2+ YOEHigh school diploma required; 2+ years of customer service or consumer relations experience, Gorgias and Shopify experience, strong communication, problem-solving, organization, and customer support skills.
Gorgias, Shopify, Microsoft Office Suite, CRM, NetSuite
Qureos: AI-powered recruitment platform automating candidate sourcing and screening.
Proven customer/technical support experience, strong verbal and written communication, analytical problem-solving, CRM and help-desk proficiency, customer-centric mindset, interest in AI/Big Data/ERP.
CRM, help-desk software, Generative AI, RPA, Big Data, ERP
United States or Canada or India or Luxembourg or United Kingdom or San Francisco or New York City or Mumbai or Bangalore
$60k-$70k/yrRemoteFull Time
Juniper Square: Provides software and services for private market investment management.
2+ YOE2+ years relevant experience, bachelor's preferred; strong written/verbal communication, troubleshooting, technical aptitude, and time management; ability to learn software and support B2B customers.
ExtensisHR: Provides HR, payroll, benefits, and compliance services for businesses.
1+ YOERequires 1+ year of helpdesk or customer support experience, strong communication, ticketing-system experience, and willingness to learn. Mortgage, Encompass LOS, HTML, databases, or AWS knowledge preferred.
Los Angeles or New York City or Seoul or Beijing or London or Lisbon or Belgrade
RemoteFull Time
Aghanim: Platform for mobile game monetization and distribution.
Experience in customer or technical support, strong written and spoken English, analytical problem-solving, ability to explain technical issues simply, and willingness to work shift-based or flexible schedule.
Fabric: Digital financial platform offering life insurance and investments for families.
2+ YOERequires 2–3 years of digital customer support experience, strong written and verbal communication, issue investigation, attention to detail, empathy, and ability to work independently in a remote environment.
Bengaluru or New York City or Washington or Vancouver or London or Galway or Budapest or Munich or Singapore or Sydney
HybridFull Time
Diligent: Provides software for corporate governance, risk, and compliance management.
1+ YOERequires 1–3 years of phone-based software application, technical support, customer service, or call center experience; communication, problem-solving, technical aptitude, Windows OS knowledge, and CRM experience.
HistoWiz: Provides automated histopathology services and digital pathology software.
BA/BS in scientific or communications field, customer service/technical support experience, strong computer and communication skills; CRO/biotech or startup experience desirable.
Arya Health: Developing AI digital agents for healthcare administrative automation.
2+ YOE2+ years in customer support/operations in SaaS or healthtech, strong written communication, startup experience, technical curiosity, ability to investigate product/workflow issues and create documentation and processes.
Kommissary: Provides large-scale meal production and delivery services in NYC.
Bilingual English/Spanish required, high school diploma or equivalent, CRM and computer proficiency, 1+ year customer service/call center experience preferred, strong communication and problem-solving skills.
Baldor Specialty Foods: Distributor of fresh produce and specialty food products.
1+ YOEHigh school diploma or equivalent required; 1+ year call center/customer service/inside sales experience; strong communication, multitasking, and phone skills; proficiency with Zendesk, RingCentral, Microsoft Dynamics, and Microsoft Excel; weekend availability.
Zendesk, RingCentral, Microsoft Dynamics, Microsoft Excel
regiocom: Provider of customer contact management and utility IT services.
Expert knowledge of e-bikes/bicycles, strong written and oral communication, tech-savvy, customer-focused, autonomous, problem-solving; prior customer support or bike industry experience preferred.
Miter: Cloud-based HR and financial software for construction contractors.
0+ YOE0–2 years customer-facing experience; ability to ramp quickly on complex SaaS products; proficiency with help desk/ticketing systems; strong communication and troubleshooting skills.
Justworks: HR, payroll, and benefits platform for small businesses
6+ YOE6+ years customer-facing experience, 1+ year benefits experience, strong communication, time management, Zendesk/JIRA/Talkdesk experience, CEBS or CBP preferred; Spanish a plus.
Technical Customer Support Specialist - German-speaking
St. Gallen or London or New York City
HybridFull Time
Frontify: Platform for managing digital brand assets and team collaboration.
Fluent German and English; Switzerland-based with hybrid St. Gallen attendance. Requires technical SaaS support experience, customer-facing communication, and familiarity with SSO/SAML, DNS, custom domains, APIs, and web technologies.
Scope: Sells innovative eyecare products and provides medical education services.
3+ YOE3+ years customer service/office support experience, strong MS Word/Excel/Outlook and CRM skills, excellent organization and communication, ability to manage priorities and work autonomously.
Microsoft Word, Microsoft Excel, Microsoft Outlook, CRM
Crosstown Plumbing: Distributes plumbing, HVAC, and kitchen and bath supplies.
High school diploma/GED required; handling large cash amounts and mental math; basic Microsoft Office skills (especially Excel); weekend and overtime availability; 2+ years office/check-cashing/banking experience highly preferred.
Republic ServicesNYSE: RSG: Provides waste collection, recycling, and environmental services.
4+ YOERequires 4–7 years of customer-facing experience, preferably in waste disposal, chemistry, or a related field. Proficiency with Microsoft Office, DocuSign, and PDF writer; DOT experience preferred and RCRA knowledge a plus.