51 software support specialist jobs at 42 companies in Jericho, NY
1mo
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Premium Support Specialist
San Francisco or New York City
$119k-$161k/yr OnsiteFull Time
Experience supporting enterprise or regulated software, technical troubleshooting, incident/escalation management, stakeholder communication, and familiarity with ticketing systems; strong written/verbal skills and customer-first mindset.
2w
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Advanced Specialist, Software Engineering
Hoboken, New Jersey, United States
$125k-$175k/yr HybridFull Time
7+ YOE7+ years backend engineering experience; technical lead experience; strong knowledge of distributed systems, microservices, event-driven and cloud-native (AWS) architectures; proficiency in a modern typed language and observability, testing, and operational support.
Java, Kotlin, Scala, C#, Go, Rust, TypeScript, AWS Lambda, Amazon ECS, Amazon EKS, Amazon API Gateway, Amazon SQS, Amazon SNS, Amazon EventBridge, Amazon MSK, AWS Step Functions, Amazon DynamoDB, Amazon RDS, Amazon Aurora, Amazon Neptune, Amazon CloudWatch, Infrastructure as Code
1mo
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Technical Support Specialist
San Francisco or New York City or Salt Lake City
$72k-$100k/yr HybridFull Time
Proven product/technical support experience in software, strong customer focus, excellent communication, experience collaborating with product/engineering, familiarity with Zendesk is a plus.
Zendesk
1w
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Customer Support Specialist
United States or Canada or India or Luxembourg or United Kingdom or San Francisco or New York City or Mumbai or Bangalore
$60k-$70k/yr RemoteFull Time
2+ YOE2+ years relevant experience, bachelor's preferred; strong written/verbal communication, troubleshooting, technical aptitude, and time management; ability to learn software and support B2B customers.
5d
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Technical Support Specialist - Software (55386)
Mentor or Hauppauge or Point Richmond or Ohio
$58k-$72k/yr HybridFull Time
1+ YOERequires an associate degree plus 2 years, bachelor's degree plus 1 year, or high school diploma plus 4 years of relevant equipment service experience; IT, networking, troubleshooting, and communication skills required.
Microsoft Windows, Linux, Microsoft Excel
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Product Support Specialist
New York City or Santa Monica or Los Angeles or Palo Alto or Chicago or Washington or Boston or Colorado or Seattle or San Francisco or San Diego or Reston
$93k-$135k/yr OnsiteFull Time
4+ YOE4+ years supporting online services, troubleshooting, capturing user feedback, managing software development issues, presenting product demos, proficiency with Microsoft Office and iManage, strong communication and project management skills.
Microsoft Office, iManage, Microsoft Teams, Intercom, HTML, CSS, Python
1w
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Email Support Specialist (Remote)
New Haven, Connecticut, United States
$24-$30/hr RemoteFull Time, Contract
Professional customer support experience, excellent written English, analytical and troubleshooting skills, remote-work discipline, empathy, and proficiency with helpdesk and CRM software.
Zendesk, Salesforce, CRM
5d
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IT Support Specialist
New York City, New York, United States
$88k-$100k/yr HybridFull Time
2+ YOERequires 2–3 years in IT helpdesk or system administration, hardware/software troubleshooting, macOS and Windows proficiency, SaaS administration, and familiarity with MDM, especially JAMF.
macOS, Windows 10, Windows 11, Mobile Device Management (MDM), JAMF, Okta, Google Workspace, Zoom, Zendesk, Microsoft Office 365, Single Sign-On (SSO)
3w
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Product Support & Training Specialist
Rye, New York, United States
$85k-$95k/yr HybridFull Time
3+ YOE3+ years in product support/training or technical writing for software/data products, bachelor's degree or equivalent experience preferred, experience with training delivery, support intake, Agile, and strong written communication.
Microsoft Azure DevOps, Bookstack, Microsoft SharePoint, Microsoft Power BI
5d
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IT Support Specialist
New York City, New York, United States
$88k-$100k/yr HybridFull Time
2+ YOERequires 2–3 years of IT helpdesk or systems administration experience in SaaS, hardware/software troubleshooting, Windows and macOS, and administration of Okta, Google Workspace, Zoom, Zendesk, and Office 365.
macOS, Windows 10, Windows 11, Mobile Device Management (MDM), JAMF, Okta, Google Workspace, Zoom, Zendesk, Office 365, Jamf, Single Sign-On (SSO)
5d
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IT Support Specialist
New York City, New York, United States
$88k-$100k/yr HybridFull Time
2+ YOERequires 2–3 years of IT helpdesk or systems administration experience in SaaS, Windows and macOS expertise, hardware and software troubleshooting, and administration of cloud platforms including Okta and Google Workspace.
macOS, Windows 10, Windows 11, Mobile Device Management (MDM), JAMF, Okta, Google Workspace, Zoom, Zendesk, Microsoft Office 365, Single Sign-On (SSO)
5d
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IT Support Specialist
New York City, New York, United States
$88k-$100k/yr HybridFull Time
2+ YOERequires 2–3 years of IT helpdesk or systems administration experience in SaaS, hardware and software troubleshooting, macOS and Windows expertise, and administration of Okta, Google Workspace, Zoom, Zendesk, and Office 365.
macOS, Windows 10, Windows 11, Mobile Device Management (MDM), JAMF, Okta, Google Workspace, Zoom, Zendesk, Microsoft Office 365, Single Sign-On (SSO)
5d
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IT Support Specialist
New York City, New York, United States
$88k-$100k/yr HybridFull Time
2+ YOERequires 2–3 years of IT helpdesk or system administration experience in SaaS, Windows and macOS expertise, hardware/software troubleshooting, and SaaS administration including Okta, Google Workspace, Zoom, Zendesk, and Office 365.
macOS, Windows 10, Windows 11, Mobile Device Management (MDM), JAMF, Okta, Google Workspace, Zoom, Zendesk, Office 365, Single Sign-On (SSO), Jamf
3w
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Product Support & Training Specialist
Rye, New York, United States
$85k-$95k/yr OnsiteFull Time
3+ YOEBachelor's or equivalent experience, 3+ years in product support/training/technical writing for software or data products, strong written communication, experience designing/delivering end-user training, support intake management, Agile familiarity.
Azure DevOps, Bookstack, SharePoint
1d
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CAD Support Specialist
Irvine or Los Angeles or New York City or Parsippany or San Jose
$28-$39/hr OnsiteFull Time
3+ YOEAssociate degree in computer-aided drafting, engineering technology, or similar; 3+ years’ related experience; AutoCAD expertise; software troubleshooting, communication, analytical, and teamwork skills; valid driver's license.
AutoCAD, Civil 3D, Revit, Navisworks
6d
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13F Fire Support Specialist
Queens, New York, United States
FieldPart Time
Requires Army National Guard enlistment, high school junior status or high school diploma/GED, age 17–35, physical fitness, physical exam, legal and moral eligibility, and citizenship requirements.
communications equipment, laser range finders, computers
1mo
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Implementation Support Specialist - CONTRACT Role
New York or Boston
$70k-$85k/yr OnsiteFull Time, Contract
High school diploma or equivalent; experience presenting software to technical and non-technical audiences; project implementation skills, problem-solving, collaboration, communication, adaptability, and discretion.
WinTeam, LISA, Mercury
2w
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Family Support Specialist (part-time)
Peekskill, New York, United States
$30k/yr OnsitePart Time
2+ YOEHigh school diploma or equivalent, 2+ years working with families of children/adolescents, bilingual English/Spanish, proficiency with office software, valid driver's license and vehicle, credentialed Family Peer Advocate preferred.
1mo
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IT Specialist
New York, New York, United States
$35/hr OnsitePart Time
3+ YOEOnsite part-time IT specialist with 3+ years IT support experience; Microsoft 365, Google, Windows, networking, and cybersecurity knowledge; hardware/software troubleshooting; Associate's or Bachelor's degree preferred.
Microsoft 365, Google, Windows, Mycase, Monday.com
4d
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PEER RECOVERY SUPPORT SPECIALIST - SECAUCUS AREA
Secaucus, New Jersey, United States
$37k/yr FieldFull Time
2+ YOEHigh school diploma or equivalency, valid driver's license, basic computer skills, age 21+, two years of sustained recovery or family recovery experience, required training, drug test, and background check.
computer
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