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32 customer support specialist jobs at 22 companies in Rhode Island

2mo
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Customer Support Specialist
Rhode Island, United States
OnsiteFull Time
Carrier
CarrierNYSE: CARR: Manufactures HVAC, refrigeration, and fire safety systems.
2+ YOEHS Diploma/GED with 2+ years in service desk or 1+ year with Associates; Bachelor’s preferred; SAP knowledge; Excel; strong communication and problem-solving.
SAP, CRM, ERP, Microsoft Excel
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2w
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Customer Support Specialist (In-Office)
Providence, Rhode Island, United States
$50k-$55k/yr OnsiteFull Time
NFP
NFP: Provider of insurance brokerage, benefits, and wealth management services.
High school diploma, administrative and customer service experience, strong communication, multitasking, accuracy, follow-up, and Microsoft Office proficiency required; CRM or Salesforce and insurance experience preferred.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft Outlook, CRM, Salesforce
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1d
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CUSTOMER SUPPORT SPECIALIST I (DHS)
Pawtucket or Rhode Island
$49k-$53k/yr OnsiteFull Time
State of Rhode Island
State of Rhode Island: Provides government services and public administration for Rhode Island residents.
High school graduation with clerical or technical coursework and customer service experience providing public information while operating a telephone console, switchboard, or similar device.
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2w
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Customer Support Specialist (In-Office)
Providence, Rhode Island, United States
$50k-$55k/yr OnsiteFull Time
Aon
AonNYSE: AON: Global professional services firm providing risk and people solutions.
Handle inbound/outbound calls about health insurance and benefits, assist with enrollment portals and billing systems, document transactions, and meet productivity and quality standards.
Microsoft Word, Microsoft Excel, Microsoft Outlook, Salesforce
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2w
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Product Support Specialist
Massachusetts or Rhode Island or New Hampshire or New York City or New Jersey
$60k-$75k/yr RemoteFull Time
Black Kite
Black Kite: Provides third-party cyber risk intelligence and security ratings.
1+ YOE1–3 years supporting SaaS products and customer service; strong troubleshooting, communication, documentation, and working knowledge of core security concepts.
Zendesk, email
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Student Accounts Support Specialist
Bristol, Rhode Island, United States
OnsiteFull Time
Roger Williams University
Roger Williams University: Private university offering undergraduate, graduate, and legal degrees.
Provide operational account resolution, cashiering, and customer service support; collaborate across campus to resolve complex student account issues affecting registration, housing, financial aid, or graduation.
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6d
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Senior Customer Experience Specialist - Benefits
California or Colorado or Connecticut or District of Columbia or Florida or Georgia or Illinois or Indiana or Kansas or Massachusetts or Maryland or Minnesota or North Carolina or New Hampshire or New Jersey or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or Rhode Island or South Carolina or Tennessee or Texas or Utah or Virginia or Washington
$106k-$135k/yr RemoteFull Time
HiBob
HiBob: Provides a cloud-based HR platform for mid-sized businesses.
Strong benefits support experience in HRIS, payroll, or SaaS; expertise in benefits processes, escalations, QA, coaching, training, cross-functional collaboration, and customer-focused problem solving.
HRIS, SaaS, User Acceptance Testing (UAT)
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1w
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IT Support Specialist
Denver or Alberta or District of Columbia or South Carolina or North Carolina or West Virginia or New Hampshire or Massachusetts or South Dakota or Rhode Island or Pennsylvania or North Dakota or Mississippi or Connecticut or Washington or New Mexico or New Jersey or California or Wisconsin or Tennessee or Minnesota or Louisiana or Virginia or Oklahoma or New York or Nebraska or Missouri or Michigan or Maryland or Kentucky or Illinois or Delaware or Colorado or Arkansas or Wyoming or Vermont or Montana or Indiana or Georgia or Florida or Arizona or Alabama or Oregon or Nevada or Kansas or Hawaii or Alaska or Texas or Maine or Idaho or Utah or Ohio or Iowa
$60k-$65k/yr RemoteFull Time
Greystone Technology
Greystone Technology: Provides outsourced managed IT support and technology consulting services.
1+ YOERequires 1–3 years in IT help desk or desktop support, troubleshooting Microsoft platforms, networking, VPNs, peripherals, and basic technical issues; strong customer service and problem-solving skills.
Microsoft 365, Microsoft Active Directory, Windows, TCP/IP, DNS, DHCP, LAN/WAN, VPN, Apple, Mac OS, iOS
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Physical Therapy Support Specialist
Providence, Rhode Island, United States
$18-$24/hr OnsiteFull Time
Concentra
ConcentraNYSE: CON: Provider of occupational health, urgent care, and physical therapy.
0.5+ YOEHigh school diploma/GED, ~6+ months referral management or medical office experience, HIPAA handling, customer service, and Microsoft Office skills.
Microsoft Word, Microsoft Excel, Microsoft Outlook
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Physical Therapy Support Specialist
Providence, Rhode Island, United States
$18-$24/hr OnsiteFull Time
Concentra
ConcentraNYSE: CON: Provider of occupational health and urgent care services.
0.5+ YOEHigh school diploma or GED and at least six months of referral management experience. Requires customer service, communication, record-keeping, and Microsoft Office skills; medical office experience preferred.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft Outlook, Electronic Medical Record (EMR)
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2mo
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Salon Customer Experience Specialist - Franklin Shpng Plaza
Westerly, Rhode Island, United States
$16-$20/hr OnsitePart Time
JCPenney
JCPenney: Retailer of apparel, home goods, and beauty products.
Frontline salon role requiring strong customer service, sales skills, appointment scheduling and checkout accuracy; supports retail promotions, inventory restocking, and participates in training.
FindMore
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Production Specialist
California or Colorado or Delaware or Florida or Illinois or Indiana or Maryland or Michigan or Minnesota or North Carolina or New York or Ohio or Pennsylvania or Rhode Island or Texas or Virginia or Washington or Wisconsin
$66k-$70k/yr RemoteFull Time
Hearst
Hearst: Provides diversified media, information, and business services worldwide.
2+ YOE2+ years experience in customer support, content production, or related field; strong writing/editing, organization, discretion, and customer communication skills; interest in collector cars preferred.
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Operations Specialist
Warwick, Rhode Island, United States
OnsiteFull Time
Care New England Health System
Care New England Health System: Integrated non-profit health system providing hospital and medical services.
1+ YOEProvide front‑line patient and visitor support, check patients in, verify IDs, use Epic, provide wayfinding, coordinate transportation, and maintain visitor logs; HS/GED required; 1–3 years healthcare/customer service experience.
Epic
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3w
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Spa Specialist
Newport, Rhode Island, United States
$18/hr OnsitePart Time
Marriott International
Marriott InternationalNASDAQ: MAR: Operates and franchises a global network of hotels and resorts.
Provide guest-facing spa support including reservations, check-in, retail sales, and light lifting; high school diploma/GED preferred; no prior experience required.
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Referral Specialist
Providence, Rhode Island, United States
$19-$31/hr OnsiteFull Time
Brown University Health
Brown University Health: Academic healthcare system providing comprehensive hospital and clinical services.
2+ YOEAssociate degree in health information technology or equivalent experience; 2 years clinical referral experience; medical terminology knowledge; strong organization, communication, and customer service skills.
EHR
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Parts Specialist
Portsmouth, Rhode Island, United States
OnsitePart Time
O'Reilly Auto Parts
O'Reilly Auto PartsNASDAQ: ORLY: Retailer of automotive aftermarket parts and professional tools.
Provide high-level customer service, accurately look up parts, handle transactions, perform stocking and basic in-store services; bilingual candidates encouraged; ASE certification desired.
weatherly index system, brake lathe
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Specialist Footwear
Smithfield, Rhode Island, United States
OnsiteFull Time
Dick's Sporting Goods
Dick's Sporting GoodsNYSE: DKS: Omnichannel retailer of sports equipment, apparel, and footwear.
1+ YOEHigh school diploma, 1+ years retail or customer-facing experience; strong sales, product knowledge, merchandising, training support, and customer service skills.
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Clinical Specialist, New England M/F/X
Boston or Hartford or New Haven or Providence
$140k-$150k/yr FieldFull Time
Quantum Surgical
Quantum Surgical: Develops robotic-assisted platforms for minimally invasive cancer treatments.
3+ YOEBachelor's in sciences or medical field, 3+ years clinical/device/procedural support experience, background in interventional radiology or related specialty preferred, procedural support and troubleshooting skills, willingness to travel 50–60%.
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1w
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It Specialist
Fayetteville or McClellan or Albuquerque or Buffalo or Providence or Charleston or Nashville or Salt Lake City
$90k-$116k/yr OnsiteFull Time
Department of Veterans Affairs
Department of Veterans Affairs: Provides healthcare and benefits to United States military veterans.
1+ YOERequires U.S. citizenship, one year of specialized IT experience equivalent to GS-11, customer support coordination, complex issue resolution, IT guidance, help desk oversight, and management reporting.
IOS, firmware, USAJOBS, USA Hire, Adobe
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1d
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Student Accounts Specialist-(Part-time)
Providence, Rhode Island, United States
$24-$27/hr OnsitePart Time
Providence College
Providence College: Private Catholic liberal arts institution offering higher education.
1+ YOEHigh school education or equivalent, 1–3 years of related experience, intermediate Microsoft Office Suite and Cashnet proficiency, customer service, organization, communication, confidentiality, and attention to detail.
Microsoft Office Suite, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Cashnet
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