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167 customer experience specialist jobs at 81 companies in Rhode Island

6d
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Senior Customer Experience Specialist - Benefits
California or Colorado or Connecticut or District of Columbia or Florida or Georgia or Illinois or Indiana or Kansas or Massachusetts or Maryland or Minnesota or North Carolina or New Hampshire or New Jersey or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or Rhode Island or South Carolina or Tennessee or Texas or Utah or Virginia or Washington
$106k-$135k/yr RemoteFull Time
HiBob
HiBob: Provides a cloud-based HR platform for mid-sized businesses.
Strong benefits support experience in HRIS, payroll, or SaaS; expertise in benefits processes, escalations, QA, coaching, training, cross-functional collaboration, and customer-focused problem solving.
HRIS, SaaS, User Acceptance Testing (UAT)
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6d
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Senior Customer Experience Specialist - Benefits
California or Colorado or Connecticut or District of Columbia or Florida or Georgia or Illinois or Indiana or Kansas or Massachusetts or Maryland or Minnesota or North Carolina or New Hampshire or New Jersey or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or Rhode Island or South Carolina or Tennessee or Texas or Utah or Virginia or Washington
$106k-$135k/yr RemoteFull Time
HiBob
HiBob: Provides a cloud-based human resources management platform for businesses.
Requires strong Benefits product or administration experience in HRIS, payroll, or SaaS; complex escalation management; cross-functional collaboration; QA, coaching, training, problem-solving, and stakeholder management skills.
HRIS, SaaS, User Acceptance Testing (UAT)
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2mo
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Salon Customer Experience Specialist - Franklin Shpng Plaza
Westerly, Rhode Island, United States
$16-$20/hr OnsitePart Time
JCPenney
JCPenney: Retailer of apparel, home goods, and beauty products.
Frontline salon role requiring strong customer service, sales skills, appointment scheduling and checkout accuracy; supports retail promotions, inventory restocking, and participates in training.
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3mo
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Customer Care Specialist
Cranston, Rhode Island, United States
HybridFull Time
Taco Comfort Solutions
Taco Comfort Solutions: Manufactures high-efficiency heating, cooling, and plumbing systems.
8+ YOE8+ years customer service experience; associate degree; proficient in MS Office; experience with ERP (Epicor) and CRM (Salesforce); manufacturing/supply chain knowledge; bilingual English/Spanish preferred.
ERP, CRM, Microsoft Office
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1w
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Customer Service Specialist
Providence, Rhode Island, United States
$21-$35/hr OnsiteFull Time
Brown University Health
Brown University Health: Provides clinical care, medical education, and biomedical research services.
1+ YOEHigh school diploma or equivalent, knowledge of the Fair Debt Collector Act, computer operations and accounting procedures, and one year of healthcare collections experience.
Aged Trial Balance
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1w
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Customer Service Specialist
Providence, Rhode Island, United States
$21-$35/hr OnsiteFull Time
Brown University Health
Brown University Health: Academic healthcare system providing comprehensive hospital and clinical services.
1+ YOEHigh school diploma or equivalent, knowledge of Fair Debt Collection Act, computer operations, routine accounting procedures, and one year of healthcare collections experience.
Aged Trial Balance, credit checks
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1mo
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Customer Service Specialist
Maine or Wyoming or Missouri or Alabama or New Mexico or North Carolina or Wisconsin or Minnesota or Nevada or Nebraska or Idaho or New Hampshire or Delaware or Iowa or Louisiana or Montana or Tennessee or West Virginia or Utah or South Carolina or Mississippi or Ohio or Illinois or Michigan or Connecticut or Kentucky or North Dakota or Arizona or Indiana or Alaska or Pennsylvania or Oklahoma or Arkansas or Vermont or Kansas or Rhode Island
RemoteFull Time
WEX
WEXNYSE: WEX: Provides global payment processing and business information management services.
High school diploma/GED, strong phone and written communication, proficiency with Google Suite or Microsoft Office, ability to learn complex systems, background check, remote workspace with reliable high-speed internet, flexible availability including weekends/holidays.
Salesforce, Google Suite, Microsoft Office, VoIP
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2w
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Customer Support Specialist (In-Office)
Providence, Rhode Island, United States
$50k-$55k/yr OnsiteFull Time
NFP
NFP: Provider of insurance brokerage, benefits, and wealth management services.
High school diploma, administrative and customer service experience, strong communication, multitasking, accuracy, follow-up, and Microsoft Office proficiency required; CRM or Salesforce and insurance experience preferred.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft Outlook, CRM, Salesforce
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1d
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CUSTOMER SUPPORT SPECIALIST I (DHS)
Pawtucket or Rhode Island
$49k-$53k/yr OnsiteFull Time
State of Rhode Island
State of Rhode Island: Provides government services and public administration for Rhode Island residents.
High school graduation with clerical or technical coursework and customer service experience providing public information while operating a telephone console, switchboard, or similar device.
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1d
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Commercial Customer Service Specialist - Treasury Management
Williamsville or Buffalo or Maine or New Hampshire or Vermont or Massachusetts or Rhode Island or Connecticut or New York or New Jersey or Pennsylvania or Maryland or Virginia or United States or Washington, D.C.
$21-$34/hr HybridFull Time
M&T Bank
M&T BankNYSE: MTB: Provides retail, commercial, and wealth management banking services.
1+ YOEAssociate's degree and 1 year of customer service or related experience, or 3 years of combined higher education/work experience including 1 year of customer service experience.
mainframe applications
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2w
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Customer Support Specialist (In-Office)
Providence, Rhode Island, United States
$50k-$55k/yr OnsiteFull Time
Aon
AonNYSE: AON: Global professional services firm providing risk and people solutions.
Handle inbound/outbound calls about health insurance and benefits, assist with enrollment portals and billing systems, document transactions, and meet productivity and quality standards.
Microsoft Word, Microsoft Excel, Microsoft Outlook, Salesforce
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1w
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Customer Service Specialist
Pawtucket, Rhode Island, United States
$18/hr OnsiteFull Time
Sherwin-Williams
Sherwin-WilliamsNYSE: SHW: Global manufacturer and distributor of paints and protective coatings.
Valid unrestricted driver's license, legal work authorization, ability to lift up to 70 pounds, and evening/weekend availability. High school diploma and one year of relevant experience preferred.
HireVue
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1mo
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Clinical Customer Success Specialist - Vision Care
Maine or Vermont or New Hampshire or Massachusetts or Connecticut or Rhode Island or New York or New Jersey or Maryland or Virginia or Pennsylvania
$72k-$99k/yr RemoteFull Time
Baxter
BaxterNew York Stock Exchange: BAX: Develops and manufactures medical devices, pharmaceuticals, and IV solutions.
3+ YOEOphthalmology or clinical background required; HS diploma required and bachelor's preferred; 3+ years customer-facing and life sciences experience; technical proficiency; must live in territory and be US-authorized to work.
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2w
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Retail Store Specialist - (Customer Service/Merchandising) - Part Time
Warwick, Rhode Island, United States
$17-$18/hr OnsitePart Time
Ocean State Job Lot
Ocean State Job Lot: Northeast regional chain of discount closeout retail stores.
Customer service and retail merchandising duties; basic math and communication skills; must be 18+; prior retail/cashier experience preferred.
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1mo
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Production Specialist
California or Colorado or Delaware or Florida or Illinois or Indiana or Maryland or Michigan or Minnesota or North Carolina or New York or Ohio or Pennsylvania or Rhode Island or Texas or Virginia or Washington or Wisconsin
$66k-$70k/yr RemoteFull Time
Hearst
Hearst: Provides diversified media, information, and business services worldwide.
2+ YOE2+ years experience in customer support, content production, or related field; strong writing/editing, organization, discretion, and customer communication skills; interest in collector cars preferred.
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3mo
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Bilingual Consumer Resource Specialist
Warwick, Rhode Island, United States
OnsiteFull Time
RIPIN
RIPIN: Assists families in navigating healthcare and special education systems.
Bilingual (English/Spanish) consumer resource specialist with knowledge of RI health insurance; strong communication and outreach skills; able to convey complex information clearly.
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1mo
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Operations Specialist
Warwick, Rhode Island, United States
OnsiteFull Time
Care New England Health System
Care New England Health System: Integrated non-profit health system providing hospital and medical services.
1+ YOEHigh-school required; 1–3 years healthcare customer service experience; visitor screening, data entry, Epic experience, clear communication; Spanish fluency a plus.
Epic
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1mo
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Operations Specialist
Warwick, Rhode Island, United States
OnsiteFull Time
Care New England Health System
Care New England Health System: Integrated non-profit health system providing hospital and medical services.
1+ YOEHigh school/GED required (associate preferred). 1+ year healthcare customer-service/data-entry experience, Epic and computer skills, strong communication, clerical ability, English proficiency.
Epic
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3mo
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Parts Specialist
Pawtucket, Rhode Island, United States
OnsiteFull Time
O'Reilly Auto Parts
O'Reilly Auto PartsNASDAQ: ORLY: Retailer of automotive aftermarket parts and professional tools.
Provide high level customer service, assist professionals, bilingual encouraged, cash handling, merchandising, and product knowledge.
POS systems
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2w
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Retail Sales Specialist - Cameras
Warwick, Rhode Island, United States
$16-$18/hr OnsiteFull Time
Best Buy
Best BuyNYSE: BBY: Sells consumer electronics and provides technical support services.
Must be 18+, work well on a team, provide product demonstrations, achieve sales targets; preferred 1 year consumer electronics or specialist experience; strong communication and customer service skills.
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