223 customer support specialist jobs at 140 companies in Timonium, MD
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Customer Support Specialist
Bengaluru or New York City or Washington or Vancouver or London or Galway or Budapest or Munich or Singapore or Sydney
HybridFull Time
Diligent: Provides software for corporate governance, risk, and compliance management.
1+ YOERequires 1–3 years of phone-based software application, technical support, customer service, or call center experience; communication, problem-solving, technical aptitude, Windows OS knowledge, and CRM experience.
Evergreen Equity Partners: Provides commercial mortgage and business loan financing solutions.
High school diploma or equivalent; strong verbal/written communication; ability to work independently; proficient with computers and customer service software; previous customer service experience a plus.
Crisis24: Global provider of risk management and protective security services.
2+ YOERequires 2+ years of customer service experience, phone-based support experience, issue resolution skills, Microsoft Office and Salesforce proficiency, and strong organizational and interpersonal skills.
Shipfusion: Tech-enabled logistics and fulfillment for eCommerce brands.
2+ YOE2+ years in customer service, warehousing, or logistics; strong written and oral communication; experience with Zendesk/HubSpot a plus; able to manage orders, tickets, and coordinate shipments; strong organizational skills.
Zendesk Support, HubSpot, Shipfusion Support Portal
Authorium: Cloud-based administrative operations platform for government agencies.
Provide technical customer support for a government-focused SaaS platform including troubleshooting API integrations, managing support lifecycle, writing clear technical responses, and participating in on-call rotations.
RealmOne: Provides advanced technology services for national security agencies.
3+ YOECustomer service and IT support experience; Security+ CE and active security clearance with appropriate polygraph required. CSS2 requires 3–7 years of experience; able to prioritize tasks under pressure.
Philadelphia or Pittsburgh or York or Princeton or New York City or Atlanta or Washington, D.C.
$65k-$70k/yrRemoteFull Time
TransPerfect: Provides global language services and localization technology solutions.
Requires strong problem-solving, organization, prioritization, multitasking, customer service, teamwork, and English communication skills, plus proficiency in Microsoft Office and web conferencing tools.
GlobalLink Vasont Inspire, GlobalLink Astoria, GlobalLink CCMS, XML, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
Senior Customer Support Specialist (Bilingual Spanish required)
Baltimore, Maryland, United States
$75k-$85k/yrRemoteFull Time
Scene Health: Digital health platform providing medication adherence support and coaching.
3+ YOE3+ years customer/member technical or SaaS support experience, bilingual Spanish/English, strong communication, ticketing experience, independent problem solving, and ability to build basic reports.
J5 Consulting: Provides specialized cybersecurity and technical services to government and commercial clients.
Provide Tier 2 help desk support (24/7) answering emails/hotline/tickets, troubleshooting software/hardware, performing diagnostics/repairs, maintaining logs, and escalating incidents. US citizenship and Top Secret with Full Scope Polygraph required.
Data Operations Customer Support Specialist Senior
Arlington, Virginia, United States
$28-$40/hrHybridFull Time
ASM ResearchNYSE: ACN: Provides IT and healthcare services to government agencies.
5+ YOE5+ years data operations/technical support experience; proficiency with ticketing platforms and SQL; understanding of data security; bachelor\u0002s degree or equivalent; ability to obtain Secret clearance and U.S. citizenship required.
ServiceNow, Zendesk, Jira Service Management, SQL, AWS, Azure, GCP
Customer & Office Support Specialist (Columbia, MD)
Columbia, Maryland, United States
$20-$24/hrOnsiteFull Time
Hiossen: Manufactures dental implants and dental equipment for medical professionals.
2+ YOEHigh school diploma and 2+ years of administrative assistant experience in a sales office. Requires customer service, MS Office, Pipeline, ERP, barcode, reporting, communication, and product knowledge skills.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Pipeline, ERP
Defense Health Agency: Providing global healthcare and medical support to the military.
1+ YOERequires one year of specialized IT experience in automated data systems, network troubleshooting, and information assurance, or qualifying graduate education. U.S. citizenship and Secret clearance required.
automated data systems, network connectivity, information assurance
United States or San Francisco or New York City or Los Angeles or Boston or Seattle or Washington or San Diego or Chicago or Austin or Dallas or Portland or Denver or Philadelphia or Baltimore or Sacramento or Minneapolis or Miami or Atlanta or Phoenix or Orlando or Las Vegas or Salt Lake City or Madison or Birmingham or San Antonio or Spokane or Toronto
$18-$28/hrRemoteFull Time
Roo: Digital marketplace connecting veterinary professionals with animal hospital shifts.
2+ YOE2+ years in client or customer support; strong communication, organization, accuracy, troubleshooting, flexibility, process improvement, and familiarity with customer support tools.
Delta Sigma Theta Sorority: Historically Black sorority providing community service and educational programs.
5+ YOEFive years in customer service; bachelor’s in business, liberal arts, or related field; excellent communication; ability to research and multi-task; travel as needed.
Registrar Assistant and Customer Support Specialist
Washington, District of Columbia, United States
$48k-$88k/yrOnsiteFull Time
Georgetown University: Providing private higher education and conducting academic research.
2+ YOEBachelor’s degree and 2–4 years of professional office experience; advanced Microsoft Office proficiency, Excel mastery, PC operations, strong communication, data accuracy, multitasking, and collaboration skills.
Microsoft Office Suite, Microsoft Excel, PC, ticketing system
The One 23 Group: Providing IT and cybersecurity services to federal government agencies.
2+ YOEActive Top Secret clearance with SCI eligibility, high school diploma, 2+ years communications/technical experience, DISA and large-scale network (CAN/MAN/WAN) knowledge, QoS, server configuration, troubleshooting, documentation skills.