72 software support specialist jobs at 60 companies in Timonium, MD
1mo
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Software Support Specialist - Level 1 (Remote)
Columbia, Maryland, United States
$18-$21/hr RemoteFull Time
1+ YOE1+ year support experience, strong customer service and written/verbal English, technical experience with Windows and Office365, networking basics, ticketing and troubleshooting skills, ability to work 24/7 shifts.
Windows 10/11, Microsoft Office 365, Active Directory, ITIL
1mo
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Software Configuration Specialist
Chesapeake or Arlington
OnsiteFull Time
8+ YOEMinimum 8 years supporting software configuration/release management or ALM for enterprise/ERP systems; maintain configuration baselines, manage releases, support testing/deployment, and maintain technical documentation. Bachelor's in IT/CS/IS/Software Engineering required. Tier 1 background investigation or higher and CAC required to start.
FSMS, Oracle, ERP, JWICS
2d
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Senior Desktop Support Specialist
Washington, District of Columbia, United States
$80k-$120k/yr OnsiteFull Time
3+ YOEBachelor's degree or equivalent experience and 3+ years of IT experience. Requires technical support, troubleshooting, communication, prioritization, customer service, and legal-industry software familiarity.
Information Technology Service Management (ITSM), computer, email
1mo
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Hardware/Software Endpoint Support Specialist II
Washington, District of Columbia, United States
OnsiteFull Time
5+ YOE5+ years specialized experience in hardware, software, or information assurance; high school diploma/GED; Security+ or IAT-I certification; active Secret clearance and ability to obtain Top Secret/SCI; technical documentation and end-user training experience.
1w
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IT Support Specialist
Alexandria, Virginia, United States
$46k-$55k/yr OnsiteFull Time
1+ YOEHigh school diploma/GED,1+ years help-desk experience,experience with software installation,troubleshooting,user support,good communication and problem-solving skills,ability to travel to branch locations.
1mo
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Product Support Specialist
New York City or Santa Monica or Los Angeles or Palo Alto or Chicago or Washington or Boston or Colorado or Seattle or San Francisco or San Diego or Reston
$93k-$135k/yr OnsiteFull Time
4+ YOE4+ years supporting online services, troubleshooting, capturing user feedback, managing software development issues, presenting product demos, proficiency with Microsoft Office and iManage, strong communication and project management skills.
Microsoft Office, iManage, Microsoft Teams, Intercom, HTML, CSS, Python
7h
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Customer Support Specialist
Bengaluru or New York City or Washington or Vancouver or London or Galway or Budapest or Munich or Singapore or Sydney
HybridFull Time
1+ YOERequires 1–3 years of phone-based software application, technical support, customer service, or call center experience; communication, problem-solving, technical aptitude, Windows OS knowledge, and CRM experience.
Windows OS, CRM software
1mo
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IT Support Specialist
Washington, District of Columbia, United States
$81k-$98k/yr OnsiteFull Time
Troubleshoot hardware, software, and network issues across Windows and macOS; manage Active Directory accounts; understand TCP/IP, DNS, DHCP, and VPN; use remote support and ticketing systems; apply basic cybersecurity and document technical solutions.
Windows, macOS, TCP/IP, DNS, DHCP, VPN, Active Directory, Microsoft 365, ServiceNow, Zendesk, endpoint protection
1mo
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User Support Specialist – Journeyman
Washington, District Of Columbia, United States
$29-$35/hr RemoteFull Time
ASM ResearchNYSE: ACN: Provides IT and healthcare services to government agencies.
4+ YOEActive Secret clearance and DoD 8140, 4+ years end-user support experience, troubleshooting hardware/software/network, experience with ServiceNow or Jira, bachelor’s degree or equivalent experience, strong communication.
ServiceNow, Jira
1mo
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Customer Support Specialist – USA
Washington or Israel or North America
HybridFull Time
5+ YOE5+ years technical support experience with complex software-hardware systems; strong networking (TCP/IP, routing, switching, firewalls), Linux, log analysis, troubleshooting, and collaboration with engineering; excellent English communication.
Linux, TCP/IP, RF
1mo
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Information Technology Support Specialist
Annapolis Junction or San Antonio
$30-$41/hr OnsiteFull Time
5+ YOETS/SCI with polygraph (active), U.S. citizenship, AA/AS degree, CompTIA Security+, 5+ years help desk/IT support experience, hardware/software troubleshooting and remote support skills.
3w
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IT Support Specialist
Massey, Maryland, United States
$65k-$70k/yr HybridFull Time
Troubleshoot and resolve hardware, software, network, and application issues; Azure/Office 365 and AD experience; strong customer service and communication; ability to travel frequently to Maryland sites.
Azure, Office 365, Microsoft 365, Exchange, Teams, OneDrive, SharePoint, Entra ID, Active Directory, Group Policy, SSO, Windows, Android, macOS, TCP/IP, DNS, DHCP, VPN, RMM, Intune, JAMF, POS, Surveillance systems, E-commerce platforms, Servers
3mo
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Customer Support Specialist
Baltimore, Maryland, United States
$22-$27/hr RemoteFull Time
High school diploma or equivalent; strong verbal/written communication; ability to work independently; proficient with computers and customer service software; previous customer service experience a plus.
2w
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Field Support Specialist
Columbia, Maryland, United States
FieldFull Time
2+ YOE2+ years troubleshooting Oracle/Sun hardware, firmware and software; experience with Solaris/Linux, ZFS, Exadata, Oracle Database Appliance; TS/SCI FSP clearance required.
Solaris, Linux, ZFS, Exadata, Oracle Database Appliance, Sun Microsystems, Oracle
6d
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Member Support Specialist
Washington, District of Columbia, United States
RemoteFull Time
1+ YOEHigh school diploma or equivalent, 1–2 years of customer service experience, strong communication and problem-solving skills, and proficiency with call center software, banking systems, and Microsoft Office.
Microsoft Office
1w
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AI Software Development and Technology Support Specialist
Woodlawn, Maryland, United States
$80k-$176k/yr OnsiteFull Time
7+ YOEBachelor's degree plus 7 years experience; ability to obtain Public Trust clearance; experience administering AI infrastructure, AI development tooling, license management, troubleshooting, documentation, and governance frameworks.
Amazon Q Developer, GitHub Copilot, Claude Code, Gemini Code Assist, GitHub
2mo
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Customer Service Support Specialist
Washington, District of Columbia, United States
OnsiteFull Time
Provide Tier 2 help desk support (24/7) answering emails/hotline/tickets, troubleshooting software/hardware, performing diagnostics/repairs, maintaining logs, and escalating incidents. US citizenship and Top Secret with Full Scope Polygraph required.
1mo
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IT Specialist (Application Software)
Washington, District of Columbia, United States
$107k-$163k/yr OnsiteFull Time
5+ YOE5+ years SDLC and application development/production support experience; knowledge of .NET Core, ASP.NET MVC, Entity Framework; translating business requirements; Microsoft Power Platform experience preferred; bachelor's degree preferred.
.NET Core, ASP.NET MVC, Entity Framework, Microsoft Power Platform, Power Apps, Power Automate, Power BI
4w
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Student Technical Support Specialist III_Non-FWS
Washington, District of Columbia, United States
$21/hr HybridPart Time
Experience with HTML5, scripting, or software development; familiarity with AV control systems, IP communication, and spreadsheet tools; previous technical skills or training required.
HTML5, Python, C#, Excel, Google Sheets, JSON, GitHub, TCP, UDP
1mo
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System Support Automation Specialist - COR
Sparks or Maryland or Virginia or Pennsylvania or Delaware
OnsiteFull Time
Bachelor's degree in STEM, strong electronics/mechatronics knowledge, PLC and pneumatics experience, PC/network/database familiarity, proficiency with SQL and Python, customer service and technical writing skills, and software installation/upgrades.
SQL, Python, Microsoft Office, LIS, PLCs
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