1w
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Manager, Customer Support
Houston, Texas, United States
$90k-$110k/yr HybridFull Time
5+ YOE2+ Mgmt5+ years in B2B SaaS customer/technical support, 2+ years people management, experience improving support operations, data-driven, excellent communication, Houston-based for hybrid schedule, up to 20% travel.
Rovo, Claude, Microsoft Copilot, Salesforce, Zoom Contact Center, Confluence, JIRA, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, PCS TMS
2mo
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Technical Support Representative (Contact/Call Center)
Houston, Texas, United States
OnsiteFull Time
1+ YOEHigh school diploma or equivalent, 1+ years technical support experience (1-3 years preferred), telecom/FTTH experience preferred, strong communication, CRM and Microsoft Office proficiency, ability to work evenings/third shifts and weekends.
Microsoft Office Suite, CRM
1mo
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Lead Technical Support Specialist
Houston or Texas
RemoteFull Time
5+ YOEEngineering technical degree or associate plus extensive experience in reciprocating engines/gas compression (min 5 years, or 8 with associate). Must troubleshoot, support customers, travel ~50%, perform root cause analysis, program engine control units.
1mo
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Lead Technical Support Specialist
Houston or Texas
FieldFull Time
5+ YOEEngineering technical degree or associate plus extensive reciprocating engine/power generation experience (5–8+ yrs). Must perform failure analysis, troubleshooting, commissioning, and travel ~50% to customer sites.
2mo
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Technical Support Specialist, Heavy Lifting Technology
Deer Park, Texas, United States
FieldFull Time
5+ YOEProvide on-site technical support, troubleshooting, commissioning, and customer training for hydraulic and electrical systems; associate/trade degree or 5 years experience; proficient with electrical schematics and MS Windows/ERP.
Microsoft Windows, Microsoft Outlook, Microsoft Excel, Microsoft Word, ERP
1mo
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Technical Support Specilaist (Point of Sale)
Houston, Texas, United States
$17/hr RemoteFull Time
1+ YOERemote technical support for POS systems; 1+ year computer technology experience; help desk/call center experience preferred; Net+, CompTIA A+ or AAS preferred; Windows and networking troubleshooting; strong verbal English and customer service skills.
HungerRush 360, Windows
4d
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Technical Support Analyst - Central Region
Houston, Texas, United States
$65k-$80k/yr FieldFull Time
3+ YOE3+ years IT service/desktop support experience, strong Windows and Microsoft 365/Teams troubleshooting, SLA experience, willingness to travel regionally, excellent communication and customer-service skills.
Microsoft 365, Teams, VPN, Autodesk, Revit, Civil 3D, BIM, Intune, Azure AD, VDI
4w
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Sr Technical Support Engineer (Exp w/ Advanced Proces Control)
Houston, Texas, United States
OnsiteFull Time
5+ YOEBachelors in engineering, 5+ years process industry experience, expertise in process control and APC systems, customer-facing technical support, experience with AspenTech products, OPC protocols, CRM, strong communication and coaching skills, willing to travel up to 25%.
Aspen DMC3, Aspen GDOT, MES, OPC DA, OPC UA, CRM
1mo
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Support Manager
Hyderabad or Houston or United States or India or Australia or New Zealand
OnsiteFull Time
4+ YOE1+ Mgmt4+ years technical support (including 1+ year lead), enterprise SaaS support, troubleshooting (logs, reproduction, RCA), process design for triage/SLA/escalation, strong customer communication, and team building/mentoring.
Jira Service Desk, Sentry, Mixpanel, CloudWatch, Grafana, mWorkOrder, mInventory, mRounds, iMaintenance, Node.js, MongoDB, RabbitMQ, AWS, SAP S/4HANA, Maximo, React Native, iOS, Android
1w
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Technical Service Agent
Houston, Texas, United States
HybridFull Time
Provide technical support for customers and field sales, develop bills of material, configure part numbers, perform SAP order/quotation entry, and maintain knowledge systems; strong communication and fluid-systems experience required.
Microsoft Office, Zendesk, SAP B1, SAP
2mo
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Sr. Technical Consultant
Boston or Houston
$76k-$122k/yr OnsiteFull Time
4+ YOE4+ years of technical SaaS support; strong SQL/Java/.NET; experience with Salesforce; able to troubleshoot, analyze logs, and guide customers.
SQL, Java, .NET, Salesforce, Automation workflows
1w
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CSSC Manager, OEM Technical Solutions
Oakville or Apodaca or Aurora or Brookshire or Fresno or Lenexa
$96k-$149k/yr HybridFull Time
5+ YOE3+ MgmtBachelor's or equivalent (5+ years) or relevant experience, 3+ years management in technical sales support/application engineering, customer-focused leadership, SAP experience, Spanish language a plus, must be authorized to work without sponsorship.
SAP (CRM/C4C/SD)
2w
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Client Support Specialist-Salon and Spa space
Houston or Parsippany or United States
$38k-$40k/yr RemoteFull Time
0+ YOECustomer-facing support role; strong verbal/written communication, technical aptitude, ability to learn software/hardware, 0–5 years customer service experience, Salesforce experience a plus, U.S. residency required.
Salesforce, Udemy
1w
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Customer Service Analyst
Houston, Texas, United States
OnsiteFull Time
3+ YOEAssociate's degree required, 3+ years supporting rotating equipment or power transmission, knowledge of failure modes, experience with technical drawings, strong communication, Epicor and Microsoft Office proficiency.
Microsoft Office, Epicor
3w
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Campus Support Technician, Full-Time
Houston, Texas, United States
OnsiteFull Time
2+ YOEProvides technical support and maintenance for campus computer systems, networks, classroom technology and end-user devices; customer-service oriented and technically skilled.
1mo
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Application Support Engineer
Los Angeles or Salt Lake City or Houston or Boston or United States
$110k-$130k/yr RemoteFull Time
Bachelor's degree in IT/Engineering/Computer Science or equivalent, strong communication and problem-solving, experience with Java/JavaScript, APIs, SQL, cloud (AWS/Azure), Kubernetes; customer-facing technical support preferred.
Mendix, Java, JavaScript, APIs, web services, SQL, AWS, Azure, Kubernetes
2w
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Customer Success Specialist
Houston, Texas, United States
HybridFull Time
Experience in customer success/account management or sales support, strong writing and follow-through, CRM experience (HubSpot a plus), ability to translate between commercial and technical teams.
Vulcan, HubSpot
1mo
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Lead Customer Marketing Specialist
Raleigh or Charlotte or Atlanta or Houston
HybridFull Time
8+ YOE8+ years in customer/product marketing (technical/industrial preferred); strong technical aptitude, portfolio management, stakeholder management, RFP/ABM support, campaign and sales enablement experience; leadership and mentoring experience.
Honeywell Forge
1w
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Tech Support Principal Engineer
Houston or Lake Forest or Philadelphia
$82k-$170k/yr HybridFull Time
10+ YOE10+ years Oil & Gas industry experience, strong numerical background (degree preferred), technical analysis and problem-solving, client presentation and communication skills, proficiency with Microsoft Word/Excel/PowerPoint.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint
1w
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Deployment Support Specialist - Houston, TX
Houston, Texas, United States
$22-$23/hr OnsiteFull Time
Strong Windows computer literacy, fast accurate typing and data entry, clear phone communication, high attention to detail, ability to follow structured processes; no prior technical experience required; training provided.
Windows, Microsoft Excel, Microsoft Outlook