435 customer technical support jobs at 268 companies in Texas
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Director, Customer Technical Support
Waterloo or Pleasant Grove or San Antonio or Eden Prairie
$164k-$246k/yrOnsiteFull Time
Arctic Wolf: Provides cloud-native security operations and managed threat detection.
12+ YOE5+ MgmtSenior leader with extensive IT/ networking experience to lead global customer technical support, scale infrastructure and service capabilities, work with cloud/AWS, ITSM tools, and manage escalations and incident communications.
Arizona or Illinois or Kansas or Texas or New Mexico or Colorado or Pennsylvania or Oklahoma or Florida
$17-$27/hrRemoteFull Time
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
2+ YOEBilingual Spanish/English,2+ years customer service experience,flexible schedule including weekends/nights/holidays,Microsoft Office experience,ability to troubleshoot and deliver courteous technical support.
Nextlink Internet: Provides high-speed fiber and wireless internet and voice services.
Provide customer-facing technical support for internet connectivity and troubleshooting; strong communication, problem-solving, and basic networking comfort; training provided.
8+ YOE3+ Mgmt8+ years in technical support; 3+ years in management; strong leadership, crisis and incident management, and cross-functional collaboration.
Omega Holdings: Distributor of automotive aftermarket air conditioning and cooling components.
Provide technical customer support for automotive aftermarket products; troubleshoot issues, log correspondence, maintain records, and use Microsoft Suite. Strong communication and multitasking skills required; English fluency required.
HomePro: Provider of residential security, automation, and electrical installation services.
1+ YOEProvide technical support for home automation systems; strong problem-solving, verbal/written communication, CRM familiarity; high school diploma/GED; 1 year support experience preferred.
Swap: AI-native platform providing global e-commerce operations and storefront infrastructure.
2+ YOE2-3+ years in technical customer support (SaaS/e-commerce/logistics preferred). Strong knowledge of APIs/webhooks, e-commerce platforms, payments, shipping/logistics; proficiency with SQL, Postman, JavaScript/JSON, and basic HTML/CSS; excellent communication.
Daikin Comfort TechnologiesTokyo Stock Exchange: 6367: Manufactures and distributes residential and commercial HVAC systems.
3+ YOE3+ years HVAC or technical support experience, high school diploma/GED, strong communication, troubleshooting, documentation, and computer skills (Excel, PowerPoint, Word, CRM).
Microsoft Excel, Microsoft PowerPoint, Microsoft Word, CRM
Austin or Texas or Florida or Missouri or Arizona or Indiana or North Carolina or Wisconsin
RemoteFull Time
INNERGY: Provides cloud-based ERP and design software for custom manufacturers.
2+ YOE2+ years technical support experience, bilingual French and English, proficiency with Intercom and Microsoft Dynamics, strong troubleshooting for CAD/CAM/design workflows, excellent written/verbal communication.
Intercom, Microsoft Dynamics, INNERGY Design, Microvellum Toolbox, AutoCAD
BrazeNASDAQ: BRZE: Platform for personalized customer engagement and cross-channel messaging.
2+ YOE2–3 years supporting technical products (SaaS/mobile); degree or bootcamp or equivalent; experience with case management (Salesforce, Zendesk); hands-on HTML,CSS,APIs,SQL; strong written/verbal English.
Washington or Arkansas or Arizona or California or Colorado or Connecticut or District of Columbia or Delaware or Florida or Georgia or Illinois or Indiana or Kansas or Kentucky or Louisiana or Massachusetts or Maryland or Michigan or Minnesota or North Carolina or New Hampshire or New Jersey or New Mexico or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or South Carolina or Texas or Virginia or Washington or Wisconsin or West Virginia or Wyoming
$81k-$93k/yrRemoteFull Time
OPEXUS: Software for government process management and legal data discovery.
Customer-facing technical support for government users; troubleshooting front-end issues, documenting incidents, coordinating escalations; US citizenship and ability to obtain Public Trust clearance required.
MarketTime: B2B ecommerce and order management software for wholesale businesses.
1+ YOEHigh school diploma, 1+ year customer service or technical support experience, basic SQL experience preferred, strong communication and troubleshooting skills.
Cotality: Provides property data, analytics, and workflow intelligence solutions.
3+ YOE3+ years technical or customer support experience preferred; strong customer service, troubleshooting, SQL/Azure familiarity, ability to communicate technical issues to non-technical audiences.
Lancer WorldwideTokyo Stock Exchange: 6465: Manufactures and distributes commercial beverage dispensing systems and equipment.
3+ YOEProvide technical phone support and warranty processing; knowledge of beverage systems, electrical and refrigeration operation; HS diploma; 3+ years field technical experience preferred; computer and Microsoft Office skills.
CaterpillarNYSE: CAT: Manufactures construction equipment, mining machinery, and industrial engines.
Technical experience with engines/power systems, strong problem-solving and communication, customer-facing technical support experience, ability to travel up to 50%, bachelor’s in engineering preferred or equivalent experience.
Facility Solutions Group: Commercial electrical contracting and lighting distribution services.
Provides technical support and troubleshooting for connectivity, installation and equipment; leads team members, documents interactions, and contributes to knowledge base. Requires high school diploma and proven leadership in technical support.
Tel Aviv or Amsterdam or New York City or Austin or United States or Europe
$100k-$150k/yrHybridFull Time
NebiusNasdaq: NBIS: Builds cloud infrastructure and software for artificial intelligence development.
2+ YOE2+ years technical B2B support; experience with APIs, Python, LangChain, LlamaIndex, vector DBs, n8n, logs/monitoring; strong troubleshooting, communication, and ability to escalate and work off‑hours.