102 customer technical support jobs at 63 companies in Burnet, TX
2w
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Bilingual Technical Customer Support, Ring, Ring
Virtual Location - Arizona or Virtual Location - Illinois or Virtual Location - Kansas or Virtual Location - Texas or Virtual Location - New Mexico or Virtual Location - Colorado or Virtual Location-Pennsylvania or Virtual Location - Oklahoma or Virtual Location - Florida
$17-$27/hr RemoteFull Time
2+ YOE2+ years customer service experience, fluent Spanish and English, proficiency with Microsoft Office, ability to troubleshoot technical issues and document customer interactions.
Microsoft Office, Salesforce CRM, Eero
1w
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Technical Customer Support Representative
Austin, Texas, United States
$20-$23/hr RemoteFull Time
2+ YOE2+ years troubleshooting Windows desktop PCs, diagnosing hardware/software faults, interpreting diagnostics, strong written communication, and ticketing documentation skills.
Windows, Event Viewer, Device Manager, System File Checker, DISM, Safe Mode, Windows Recovery Environment, DDU, MemTest86, HWiNFO, HWMonitor, WhoCrashed, WinDbg, BIOS/UEFI
1w
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Technical Support, Tier 1
Austin, Texas, United States
HybridFull Time
2+ YOE2+ years technical support/help desk and customer-facing experience; strong written and verbal communication; experience with ticketing and remote support tools; familiarity with Windows and iOS; troubleshooting and documentation skills.
TeamViewer, LogMeIn, Windows, iOS
1mo
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Technical Support Specialist
Austin, Texas, United States
HybridFull Time
2+ YOE2-3+ years in technical customer support (SaaS/e-commerce/logistics preferred). Strong knowledge of APIs/webhooks, e-commerce platforms, payments, shipping/logistics; proficiency with SQL, Postman, JavaScript/JSON, and basic HTML/CSS; excellent communication.
APIs, webhooks, Shopify, BigCommerce, WooCommerce, Stripe, SQL, Postman, JavaScript, JSON, HTML, CSS
6d
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Technical Support Agent (Video)
Austin, Texas, United States
$18-$21/hr OnsiteFull Time
2+ YOETwo years of relevant experience required, with intermediate networking and Linux knowledge, strong communication and problem-solving skills, and the ability to support technical and nontechnical customers.
Zoho Desk, Linux
1mo
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Technical Support Representative Team Lead
Round Rock, Texas, United States
OnsiteFull Time
Provides technical support and troubleshooting for connectivity, installation and equipment; leads team members, documents interactions, and contributes to knowledge base. Requires high school diploma and proven leadership in technical support.
G-Suite, remote desktops
1d
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Technical Support Engineer
Austin, Texas, United States
$62k-$116k/yr HybridFull Time
3+ YOEMore than 2 years in technical support, software engineering, or application support; code debugging, SQL queries, Python or Node.js scripting, Linux, Jira, troubleshooting, and customer communication skills.
SQL, Python, Node.js, Linux, Jira
1mo
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Technical Support Engineer, Tavily
Tel Aviv or Amsterdam or New York City or Austin or United States or Europe
$100k-$150k/yr HybridFull Time
2+ YOE2+ years technical B2B support; experience with APIs, Python, LangChain, LlamaIndex, vector DBs, n8n, logs/monitoring; strong troubleshooting, communication, and ability to escalate and work off‑hours.
APIs, Python, LangChain, LlamaIndex, vector DBs, n8n
3w
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Technical Support Representative I (Remote)
Carlsbad or Phoenix or Austin or Jefferson City or Tallahassee
$19-$21/hr RemoteFull Time
1+ YOE1+ year customer service experience; technical support/call center preferred. Requires troubleshooting skills, multitasking across systems, private workspace with wired internet, and flexible schedule including evenings and weekends.
D365, AX
3w
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Customer Support Representative
Austin, Texas, United States
OnsiteFull Time
2+ YOE2+ years customer or technical support experience, strong written/verbal communication, problem-solving, experience with Salesforce or Intercom, basic HTML, ability to manage multiple inquiries.
Salesforce, Intercom, HTML
1mo
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Technical Support Specialist
Denver or Austin
$58k-$60k/yr HybridFull Time
Software support experience, strong verbal/written communication, Salesforce and Microsoft Suite proficiency, bachelor’s degree or equivalent experience preferred, valid driver’s license required.
Salesforce, Microsoft Suite, Zoom, Alio/LINQ ERP
1mo
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Technical Support Representative I (Remote)
Carlsbad or Phoenix or Austin or Jefferson City or Tallahassee
$19-$21/hr RemoteFull Time
1+ YOE1+ year customer service experience required; technical support or call center preferred. Must have troubleshooting skills, multitasking ability, basic/intermediate computer skills, private wired workspace, and flexible availability including evenings, weekends, and holidays.
D365, AX
1w
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Senior Technical Support Analyst (DISCO Desk)
Austin, Texas, United States
OnsiteFull Time
3+ YOE3+ years technical support experience at a technology company, strong communication, ticketing system proficiency, problem-solving, ability to create technical documentation and collaborate with engineering.
Quicksite, Kibana, Excel, Salesforce, Jira, Asana, Talkdesk
3w
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Senior Customer Support Specialist
Austin, Texas, United States
$75k-$85k/yr RemoteFull Time
Fyxer: AI assistant for email management and meeting automation.
5+ YOE5+ years B2B SaaS customer/technical support, strong written/verbal communication, troubleshooting, familiarity with Zendesk, Intercom, Jira, Linear, and interest in AI.
Zendesk, Intercom, Jira, Linear
2mo
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Customer Support Specialist II
Austin, Texas, United States
$80k-$87k/yr OnsiteFull Time
3+ YOEBA/BS or equivalent; 3+ years technical customer support experience with enterprise/SaaS products; strong troubleshooting, written communication, and cross-functional collaboration; experience with JIRA and CRMs (Intercom, Salesforce, Zendesk).
LenelS2, Brivo, Genetec, Honeywell, Cisco Meraki, Okta, Microsoft Azure, Microsoft Teams, Slack, ServiceNow, DocuSign, Avigilon Alta, Descartes Visual Compliance, JIRA, Intercom, Salesforce, Zendesk, SQL
5d
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Senior Technical Support Specialist
Tokyo or New York City or Austin or Berlin or Bucharest or Chicago or Dubai or Jakarta or London or Paris or San Francisco or São Paulo or Singapore or Seoul or Sydney
HybridFull Time
3+ YOEBachelor's degree or equivalent experience, 3–6 years supporting technical products, Japanese and English fluency, customer issue troubleshooting, case management tools, programming knowledge, and strong communication skills.
Salesforce, Zendesk, Ruby, Java, C++, JavaScript, Snowflake, MongoDB, Android, iOS, HTML, CSS, Liquid, SQL
3mo
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Technical Support Engineer
Austin, Texas, United States
$70k-$80k/yr HybridFull Time
Troubleshoot web/API/database issues, write intermediate-to-advanced SQL, use spreadsheets (Excel/Google Sheets), work with ticketing systems (Zendesk/Jira), strong written/verbal communication and problem-solving skills.
SQL, Microsoft Excel, Google Sheets, Zendesk, Jira Service Management, Windows, macOS, Linux, LM, Sumo, REST APIs, webhooks, AWS, GCP, Azure
2w
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Technical Support Analyst
Austin or United States
$60k-$77k/yr RemoteFull Time
3+ YOE3–4 years software support experience with Microsoft systems, strong customer service, case documentation, problem-solving, and communication skills; ability to learn Corptax products.
Corptax, Windows Server, IIS, SQL Server, SharePoint, Ansible, PowerAutomate, SailPoint, Elastic, SSCM, Microsoft Intune, API
1d
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Customer Support Engineer
Austin or Milpitas
$34-$57/hr FieldFull Time
3+ YOEBachelor's degree or 3 years of work experience; technical troubleshooting, repair, and customer support experience for complex equipment. Requires independent problem-solving and customer-site work.
Surfscan, Capturing, Re-use, Collaboration, and Improvement
1mo
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VP, Technical Support Engineering - Agentforce and Data 360
Indianapolis or Chicago or New York City or Atlanta or Austin or San Francisco
$222k-$390k/yr HybridFull Time
15+ YOE10+ Mgmt15+ years in technical support, 10+ years in senior management with executive leadership of leaders; experience scaling mission-critical support programs; strong data, stakeholder influence, and executive communication skills.
Salesforce