106 customer technical support jobs at 83 companies in Gary, IN
2d
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Technical Customer Support Lead
Addison, Illinois, United States
$98k-$108k/yr OnsiteFull Time
3+ YOEBachelor's degree or equivalent, 3+ years technical customer support or field service experience, mechanical aptitude, troubleshooting skills, service coordination, CRM and Microsoft Office proficiency, willingness to travel up to 20%.
Microsoft Office, Microsoft Dynamics, Salesforce, CRM, ERP
3w
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Customer Technical Support Specialist II (55207)
Chicago, Illinois, United States
$70k-$90k/yr HybridFull Time
3+ YOE3+ years technical support experience (or 11+ without degree), BS in computer science or related preferred; programming in Access/Java/Visual Basic/C#; MS SQL Server; strong troubleshooting, communication, and analytical skills.
Microsoft Access, Java, Visual Basic, C#, Microsoft SQL Server
1mo
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Technical Support Specialist
Carol Stream, Illinois, United States
$33-$35/hr OnsiteFull Time
Provide phone/email technical support for US/Canada, follow company scripts, troubleshoot and diagnose issues, perform root-cause analysis, dispatch field service engineers with correct parts, document activities in CRM, support training and occasional field travel.
CRM
2d
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Level 1-3 Technical Support
Chicago or Illinois
$50k-$52k/yr HybridFull Time
2+ YOE2+ years technical support experience, Microsoft Windows and networking knowledge, database troubleshooting, SQL Server 2022/SAP/Sybase experience, strong communication and problem-solving, customer training experience.
Booklog, Microsoft Windows, SQL Server 2022, SAP, Sybase
5d
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Technical Support Specialist
Chicago, Illinois, United States
$60k-$95k/yr HybridFull Time
2+ YOE2+ years supporting technical products (SaaS/mobile), degree/bootcamp or equivalent, proficiency with case management tools, HTML/CSS/APIs/SQL knowledge, strong communication and troubleshooting skills.
Salesforce, Zendesk, HTML, CSS, APIs, SQL, Postman, Snowflake, Kibana
1mo
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Customer Support Operations
Louisville or New York City or Washington or Chicago or Reston or Crum Lynne or Boca Raton
$18-$26/hr HybridFull Time
4+ YOE4+ years customer support/helpdesk or telecom experience (3+ years technical application support), strong telecom knowledge (LNP, routing, IP), CRM and Microsoft Office proficiency, analytical and communication skills.
Microsoft Excel, Microsoft Outlook, Microsoft Word, Microsoft PowerPoint, Salesforce, CRM
5d
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Customer Support Specialist
Chicago, Illinois, United States
$45k-$60k/yr HybridFull Time
2+ YOE2+ years customer-facing technical support (B2B SaaS/eCommerce preferred). Experience with Zendesk, Jira, DataDog, browser developer tools, strong communication, troubleshooting, and documentation skills.
Zendesk, Explore, Jira, Confluence, DataDog, Browser developer tools, PDF conversion tools
1mo
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Technical Support Officer (BE)
Gent or London or Chicago or United Kingdom or Belgium or Ireland or Netherlands
HybridFull Time
Strong analytical/technical aptitude, advanced Excel, understanding of transportation concepts, fluent English (Dutch a plus), scripting/programming a plus, customer-focused communication, attention to detail.
Qargo, Microsoft Excel, CSV
4w
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Technical Support Associate III (Chicago-based)
Chicago, Illinois, United States
$55k-$65k/yr HybridFull Time
3+ YOEBachelor's degree, 3+ years technical SaaS/customer support experience, strong troubleshooting, communication, and collaboration skills; exposure to APIs, SEO, web technologies and AI tools.
APIs, large language models (LLMs), seoClarity, automation platforms, AI knowledge bases
1mo
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Technical Support Specialist (HVAC)
Niles, Illinois, United States
$60k-$75k/yr OnsiteFull Time
5+ YOEAssociate's degree or 5+ years' experience, 3+ years process cooling preferred; PLC ladder logic and AutoCAD knowledge; ability to read schematics/wiring; customer service experience and strong communication skills; after-hours phone support.
PLC, AutoCAD
1mo
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Technical Support Specialist
Westchester, Illinois, United States
$55k-$75k/yr OnsiteFull Time
BS in biomedical/computer engineering or life sciences (Associate with relevant experience considered); strong software/technology comfort; customer service experience preferred; excellent English communication; ability to travel ~10–20%.
Salesforce, Brainlab Connected Care
1mo
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Customer Support Engineer
Chicago, Illinois, United States
$50k-$75k/yr OnsiteFull Time
1+ YOEBA/BS in CS or IT required, 1+ years technical support experience, knowledge of Java, Python, SQL, JavaScript, command line tools (cURL, SSH, PGP, AWS CLI), familiarity with AWS or Microsoft Azure, strong communication and troubleshooting skills.
Java, Python, SQL, JavaScript, Command Line, cURL, SSH, PGP, AWS CLI, AWS, Microsoft Azure
1w
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Technical Support Engineer
Chicago, Illinois, United States
$54k-$82k/yr HybridFull Time
Bachelor's degree in CS/IT, TCP/IP and networking knowledge, SQL familiarity, Microsoft Windows Server, Microsoft IIS, Apache Tomcat, XML/HTML/JavaScript/VB Script, MCSE/MCP/MCSA certifications preferred.
TCP/IP, SQL, Microsoft Windows Server, Microsoft IIS, Apache Tomcat, XML, HTML, JavaScript, VB Script
1mo
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VP, Technical Support Engineering - Agentforce and Data 360
Indianapolis or Chicago or New York City or Atlanta or Austin or San Francisco
$222k-$390k/yr HybridFull Time
15+ YOE10+ Mgmt15+ years in technical support, 10+ years in senior management with executive leadership of leaders; experience scaling mission-critical support programs; strong data, stakeholder influence, and executive communication skills.
Salesforce
4w
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Digital Technical Support Engineer – Construction Technology
Peoria or Chicago or Irving
$98k-$146k/yr OnsiteFull Time
Provide technical support and troubleshooting for construction technology products; analyze requirements; communicate with customers; familiarity with earthmoving technology and CRM tools preferred.
Grade Control (2D/3D), Payload, Cat Command, Detect & Safety Systems, Product Link, VisionLink, CRM, Salesforce, Microsoft Dynamics
1mo
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Sr. Customer Technical Architect
Chicago or United States
$136k-$190k/yr HybridFull Time
3+ YOE3+ years in technical roles supporting IT infrastructure; experience with compute, storage, networking, databases, virtualization, observability, Linux/Windows administration, scripting, API-based solutions, and strong communication skills.
VMWare, Hyper-V, Xen Server, Netapp, EMC, HPLeftHand, Dell Equallogic, f5 bigIP, NetScaler, Barracuda, WMI, PerfMon, JDBC, SNMP, SMTP, JMX, IIS, Apache, Tomcat, Active Directory, SQL, MySQL, Postgress, Linux, Windows, groovy, powershell, python, ruby
1mo
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Support Technical Representative
Bridgman, Michigan, United States
$50k-$60k/yr HybridFull Time
Associate's degree required; strong problem-solving, communication, and customer service skills; experience with ERP systems, API troubleshooting, Microsoft Office, and ticketing/documentation practices.
Odyssey ERP, API, Microsoft Word, Microsoft Excel, Microsoft Outlook
2d
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Technical Support Engineer
Chicago, Illinois, United States
$95k-$125k/yr HybridFull Time
5+ YOECollege degree required; 5+ years relevant experience; strong Linux administration, networking, storage/HPC, cloud (AWS), Python and REST API skills; excellent communication and customer-service orientation.
Globus, Linux, Python, REST API, AWS, Google, Microsoft, IAM, S3, EC2, InCommon, SAML, OAuth2, OIDC, Apache, TCP/IP, DNS
1d
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Technical Support Specialist/Installation Engineer
Bloomingdale, Illinois, United States
$60k-$75k/yr HybridFull Time
Technical troubleshooting, mechanical assembly, electrical systems, schematics, wiring diagrams, electronics testing, networking, problem-solving, and customer support skills; relevant technical experience or an engineering degree preferred.
X-ray, Digital Radiography, Electrical schematics, Wiring diagrams
3w
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Call Center/ Customer Support Associate
Rosemont, Illinois, United States
$43k-$61k/yr RemoteFull Time
2+ YOE2+ years customer service/call center experience preferred; mechanical aptitude and technical troubleshooting skills; high school diploma or GED required; strong verbal/written communication and attention to detail.
Oracle, Oracle Business Intelligence (OBI), Automatic Call Distributor (ACD), Microsoft Word, Microsoft Excel
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