156 customer technical support jobs at 114 companies in Cicero, IL
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Technical Customer Support Lead
Addison, Illinois, United States
$98k-$108k/yr OnsiteFull Time
3+ YOEBachelor's degree or equivalent, 3+ years technical customer support or field service experience, mechanical aptitude, troubleshooting skills, service coordination, CRM and Microsoft Office proficiency, willingness to travel up to 20%.
Microsoft Office, Microsoft Dynamics, Salesforce, CRM, ERP
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Technical Support
Gary, Indiana, United States
OnsiteFull Time
Provides workstation support, technical issue resolution, network and operating system assistance, system administration, user training, and customer service for end users.
Local Area Network (LAN), Wide Area Network (WAN), Microsoft Operating Systems, Microsoft Server Operating System, UNIX, Microsoft SharePoint, File Transfer Protocol (FTP), Web Browsers, Email
3d
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Technical Support Representative (213993)
Waukegan or United States
OnsiteFull Time
Preferred two-year technical degree in electronics or electrical technology; requires troubleshooting, customer service, computer, organizational, and technical support skills.
Microsoft Suite, multimeters, hand tools
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Customer Technical Support Specialist II (55207)
Chicago, Illinois, United States
$70k-$90k/yr HybridFull Time
3+ YOE3+ years technical support experience (or 11+ without degree), BS in computer science or related preferred; programming in Access/Java/Visual Basic/C#; MS SQL Server; strong troubleshooting, communication, and analytical skills.
Microsoft Access, Java, Visual Basic, C#, Microsoft SQL Server
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Level 1-3 Technical Support
Chicago or Illinois
$50k-$52k/yr HybridFull Time
2+ YOE2+ years technical support experience, Microsoft Windows and networking knowledge, database troubleshooting, SQL Server 2022/SAP/Sybase experience, strong communication and problem-solving, customer training experience.
Booklog, Microsoft Windows, SQL Server 2022, SAP, Sybase
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Customer Support Operations
Louisville or New York City or Washington or Chicago or Reston or Crum Lynne or Boca Raton
$18-$26/hr HybridFull Time
4+ YOE4+ years customer support/helpdesk or telecom experience (3+ years technical application support), strong telecom knowledge (LNP, routing, IP), CRM and Microsoft Office proficiency, analytical and communication skills.
Microsoft Excel, Microsoft Outlook, Microsoft Word, Microsoft PowerPoint, Salesforce, CRM
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Technical Support Engineer (Integrations)
Los Angeles or Chicago or Austin
$60k-$90k/yr HybridFull Time
2+ YOE2+ years in technical support or IT, strong troubleshooting and communication skills, experience with integrations/APIs, ability to work in-office 3 days/week (Tue-Thu), high emotional intelligence and critical thinking.
Postman, Zendesk, Salesforce, JIRA, SQL, OAuth, SAML, SSO, SFTP, REST APIs, Postman, Super, Slack, session replay
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Customer Support Specialist
Chicago, Illinois, United States
$45k-$60k/yr HybridFull Time
2+ YOE2+ years customer-facing technical support (B2B SaaS/eCommerce preferred). Experience with Zendesk, Jira, DataDog, browser developer tools, strong communication, troubleshooting, and documentation skills.
Zendesk, Explore, Jira, Confluence, DataDog, Browser developer tools, PDF conversion tools
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Technical Support Officer (BE)
Gent or London or Chicago or United Kingdom or Belgium or Ireland or Netherlands
HybridFull Time
Strong analytical/technical aptitude, advanced Excel, understanding of transportation concepts, fluent English (Dutch a plus), scripting/programming a plus, customer-focused communication, attention to detail.
Qargo, Microsoft Excel, CSV
3d
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Technical Support Specialist
Chicago, Illinois, United States
$55k-$65k/yr OnsiteFull Time
1+ YOERequires 1–3 years in customer or technical support, multi-platform troubleshooting, networking knowledge, strong communication, documentation, and proficiency with Salesforce, Microsoft 365, JIRA, and Slack.
Mac, Windows, iOS, Android, Linux, DNS, IP, VPN, Chrome, Safari, Firefox, Edge, HDMI, DisplayPort, USB-C, Lightning, Salesforce, JIRA, Confluence, Microsoft 365, Slack
3d
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Technical Support Specialist
Chicago, Illinois, United States
$55k-$65k/yr OnsiteFull Time
1+ YOERequires 1–3 years in customer or technical support, multi-platform troubleshooting, networking knowledge, strong communication, documentation, and proficiency with Salesforce, Microsoft 365, JIRA, and Slack.
Mac, Windows, iOS, Android, Linux, Salesforce, JIRA, Confluence, Microsoft 365, Slack, VPN, DNS, Chrome, Safari, Firefox, Edge, HDMI, DisplayPort, USB-C, Lightning
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Technical Support Associate III (Chicago-based)
Chicago, Illinois, United States
$55k-$65k/yr HybridFull Time
3+ YOEBachelor's degree, 3+ years technical SaaS/customer support experience, strong troubleshooting, communication, and collaboration skills; exposure to APIs, SEO, web technologies and AI tools.
APIs, large language models (LLMs), seoClarity, automation platforms, AI knowledge bases
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Technical Support Specialist (HVAC)
Niles, Illinois, United States
$60k-$75k/yr OnsiteFull Time
5+ YOEAssociate's degree or 5+ years' experience, 3+ years process cooling preferred; PLC ladder logic and AutoCAD knowledge; ability to read schematics/wiring; customer service experience and strong communication skills; after-hours phone support.
PLC, AutoCAD
1mo
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Technical Support Specialist
Westchester, Illinois, United States
$55k-$75k/yr OnsiteFull Time
BS in biomedical/computer engineering or life sciences (Associate with relevant experience considered); strong software/technology comfort; customer service experience preferred; excellent English communication; ability to travel ~10–20%.
Salesforce, Brainlab Connected Care
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Customer Support Engineer
Chicago, Illinois, United States
$50k-$75k/yr OnsiteFull Time
1+ YOEBA/BS in CS or IT required, 1+ years technical support experience, knowledge of Java, Python, SQL, JavaScript, command line tools (cURL, SSH, PGP, AWS CLI), familiarity with AWS or Microsoft Azure, strong communication and troubleshooting skills.
Java, Python, SQL, JavaScript, Command Line, cURL, SSH, PGP, AWS CLI, AWS, Microsoft Azure
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Supervisor, Technical Support
Columbia or Sandwich
OnsiteFull Time
5+ YOERequires 5+ years of IT support experience, team leadership, multi-location support, client hardware knowledge, enterprise platform expertise, troubleshooting, communication, and customer service skills.
Microsoft 365, Microsoft Teams, Microsoft Outlook, Microsoft OneDrive, Microsoft SharePoint, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Entra ID, Active Directory
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Senior Technical Support Specialist
Tokyo or New York City or Austin or Berlin or Bucharest or Chicago or Dubai or Jakarta or London or Paris or San Francisco or São Paulo or Singapore or Seoul or Sydney
HybridFull Time
3+ YOEBachelor's degree or equivalent experience, 3–6 years supporting technical products, Japanese and English fluency, customer issue troubleshooting, case management tools, programming knowledge, and strong communication skills.
Salesforce, Zendesk, Ruby, Java, C++, JavaScript, Snowflake, MongoDB, Android, iOS, HTML, CSS, Liquid, SQL
2w
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Technical Support Engineer
Chicago, Illinois, United States
$54k-$82k/yr HybridFull Time
Bachelor's degree in CS/IT, TCP/IP and networking knowledge, SQL familiarity, Microsoft Windows Server, Microsoft IIS, Apache Tomcat, XML/HTML/JavaScript/VB Script, MCSE/MCP/MCSA certifications preferred.
TCP/IP, SQL, Microsoft Windows Server, Microsoft IIS, Apache Tomcat, XML, HTML, JavaScript, VB Script
1mo
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VP, Technical Support Engineering - Agentforce and Data 360
Indianapolis or Chicago or New York City or Atlanta or Austin or San Francisco
$222k-$390k/yr HybridFull Time
15+ YOE10+ Mgmt15+ years in technical support, 10+ years in senior management with executive leadership of leaders; experience scaling mission-critical support programs; strong data, stakeholder influence, and executive communication skills.
Salesforce
1mo
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Digital Technical Support Engineer – Construction Technology
Peoria or Chicago or Irving
$98k-$146k/yr OnsiteFull Time
Provide technical support and troubleshooting for construction technology products; analyze requirements; communicate with customers; familiarity with earthmoving technology and CRM tools preferred.
Grade Control (2D/3D), Payload, Cat Command, Detect & Safety Systems, Product Link, VisionLink, CRM, Salesforce, Microsoft Dynamics
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