65 customer technical support jobs at 54 companies in Texas City, TX
5d
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Customer Technical Support Specialist - Electrical Power Systems
Houston or Faribault or Merrimack or Burnsville or Waukesha or Seattle or Pointe-Claire or Victoria
$85k-$95k/yr OnsiteFull Time
5+ YOEAssociate's degree in an electrical-related field and 5+ years in electrical products, backup power, or power distribution. Requires technical customer support, electrical systems, troubleshooting, analytical, and communication skills.
SalesForce, Epicor, Enterprise Resource Planning (ERP), Returns Merchandise Authorization (RMA), UPS
1w
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Technical Customer Advisor
Baytown, Texas, United States
OnsiteFull Time
1+ YOEBachelor's degree in business, a technical field, or similar; 1–3 years of technical customer support preferred, ideally in hazardous waste or materials; basic technical and system skills required.
3w
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Manager, Customer Support
Houston, Texas, United States
$90k-$110k/yr HybridFull Time
5+ YOE2+ Mgmt5+ years in B2B SaaS customer/technical support, 2+ years people management, experience improving support operations, data-driven, excellent communication, Houston-based for hybrid schedule, up to 20% travel.
Rovo, Claude, Microsoft Copilot, Salesforce, Zoom Contact Center, Confluence, JIRA, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, PCS TMS
2w
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Technical Support Specialist II
Houston or Texas
RemoteFull Time
2+ YOEBachelor's degree or equivalent experience; 2–3 years of enterprise technical support in Windows environments; advanced knowledge of Windows, IIS, SQL Server, Active Directory, Dell hardware, and SAN/NAS.
Microsoft Teams, Windows Server 2012, Windows Server 2019, Windows 7, Windows 8, Windows 10, IIS, SQL Server, Active Directory, Dell, SAN, NAS
1d
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Technical Support Engineer
Houston or Scottsdale
$57k-$115k/yr HybridFull Time
1+ YOEBachelor's degree in engineering, math, computer science, natural sciences, or related field; 1–3 years of technical support experience; strong troubleshooting, analytical, communication, and customer-facing skills.
SCADA, SQL, APIs, web services
2mo
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Technical Support Representative (Contact/Call Center)
Houston, Texas, United States
OnsiteFull Time
1+ YOEHigh school diploma or equivalent, 1+ years technical support experience (1-3 years preferred), telecom/FTTH experience preferred, strong communication, CRM and Microsoft Office proficiency, ability to work evenings/third shifts and weekends.
Microsoft Office Suite, CRM
1w
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Customer Success Support Geoscientist - Landmark
Houston, Texas, United States
OnsiteFull Time
Requires a geoscience-related degree, exploration or subsurface experience, technical support or training experience, troubleshooting ability, and communication across technical and non-technical audiences.
Neftex
2mo
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Technical Support Specialist, Heavy Lifting Technology
Deer Park, Texas, United States
FieldFull Time
5+ YOEProvide on-site technical support, troubleshooting, commissioning, and customer training for hydraulic and electrical systems; associate/trade degree or 5 years experience; proficient with electrical schematics and MS Windows/ERP.
Microsoft Windows, Microsoft Outlook, Microsoft Excel, Microsoft Word, ERP
5d
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Customer Technical Specialist
Houston, Texas, United States
$39k-$62k/yr OnsiteFull Time
0+ YOEBachelor's degree with no experience, associate degree with 2 years, or high school diploma with 4 years; U.S. citizenship, end-user IT support experience, and ability to obtain DHS EOD clearance required.
Cisco switches, Cisco, Microsoft, CompTIA A+, Network+, Voice over Internet Protocol (VoIP), Electronic Time and Attendance System (eTAS), VTC, Cat6, STIP
2w
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Technical Support Analyst - Central Region
Houston, Texas, United States
$65k-$80k/yr FieldFull Time
3+ YOE3+ years IT service/desktop support experience, strong Windows and Microsoft 365/Teams troubleshooting, SLA experience, willingness to travel regionally, excellent communication and customer-service skills.
Microsoft 365, Teams, VPN, Autodesk, Revit, Civil 3D, BIM, Intune, Azure AD, VDI
5d
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Technical Specialist
Houston or Boston
$46k-$70k/yr HybridFull Time
Experience in technical support or customer-facing technology roles, with troubleshooting, root-cause analysis, escalation, customer communication, product demonstrations, and consultative problem solving skills.
Salesforce
3d
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Customer Support Engineer
Houston or New Albany or Ohio
$48-$58/hr OnsiteFull Time
Bachelor's degree in engineering or equivalent technical experience, senior power plant or field service experience, gas engine knowledge, diagnostic tools, maintenance planning, analytical skills, English, and Microsoft Office proficiency.
Microsoft Office
2mo
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Support Manager
Hyderabad or Houston or United States or India or Australia or New Zealand
OnsiteFull Time
4+ YOE1+ Mgmt4+ years technical support (including 1+ year lead), enterprise SaaS support, troubleshooting (logs, reproduction, RCA), process design for triage/SLA/escalation, strong customer communication, and team building/mentoring.
Jira Service Desk, Sentry, Mixpanel, CloudWatch, Grafana, mWorkOrder, mInventory, mRounds, iMaintenance, Node.js, MongoDB, RabbitMQ, AWS, SAP S/4HANA, Maximo, React Native, iOS, Android
3w
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Technical Service Agent
Houston, Texas, United States
HybridFull Time
Provide technical support for customers and field sales, develop bills of material, configure part numbers, perform SAP order/quotation entry, and maintain knowledge systems; strong communication and fluid-systems experience required.
Microsoft Office, Zendesk, SAP B1, SAP
3w
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Senior Technical Success Partner
Houston, Texas, United States
OnsiteFull Time
Accelerate Learning: Provides digital STEM curriculum and teacher training for PreK-12.
Technical customer success role requiring product knowledge, system integration, case resolution, district implementation, relationship building, cross-functional collaboration, and strategic account support.
Clever, ClassLink, Canvas, Schoology, Google Classroom, Single Sign On (SSO)
5d
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Utility Sales Support
North Carolina or District of Columbia or Hackensack or Minnesota or Hackettstown or South Dakota or Birmingham or Burlington or Sugar Land or Bartlesville or Savannah or Arizona or Fort Smith or Athens or Louisville or Cedar Knolls or Courtland or Redmond or Bennettsville or Iowa or Puerto Rico or Stevens Point or Portland or Indiana or New Mexico or Louisiana or Lewiston or DeRidder or Pine Bluff or Skowhegan or Prattville or Wisconsin or Nekoosa or New Jersey or Liberal or Massachusetts or Yarmouth or Auburn Hills or Carson or Danbury or Ormond Beach or Quincy or American Samoa or Belton or Deer Park or Wyoming or Wickliffe or Concord or Lewisburg or Mount Juliet or Albany or Jefferson City or Kentucky or Ozark or Napa or Ohio or Chattanooga or Auburn or Hawesville or Nevada or United States Outlying Islands or Athens or La Palma or Wisconsin Rapids or McGehee or Nashville or Richland or Staten Island or Marion or Evansville or Schertz or Morristown or Rhode Island or North Brunswick or Byhalia or Hawaii or Utah or Saint Francisville or Illinois or Rome or Michigan or Windsor or Florence or Northern Mariana Islands or Houston or Layton or Seattle or Calhoun or West Virginia or Idaho or Colstrip or Crystal Springs or Kingsport or Kings Mountain or Hickory or The Dalles or California or Bland or Vermont or Linden or Westville or Tennessee or Delaware or Georgia or Bloomfield or Lexington or North Dakota or Senatobia or Greenville or Medford or Kansas or Valdosta or Maine or Montgomery or Arkansas or Kent or Oklahoma or Brentwood or Shelby or Escanaba or Washington or New Hampshire or Erie or Earth City or Wilton or Canton or Guam or Columbus or Jonesboro or Rogersville or Charleston or Maryland or Montana or Oregon or Muscle Shoals or Theodore or San Diego or Mississippi or Irvine or Gainesville or Ashdown or Florida or Alamo or Flowery Branch or Anaheim or Pennsylvania or Carlsbad or Oklahoma City or San Francisco or Charleston or Port Edwards or Tulsa or Virginia or Salem or Hahnville or Missouri or New York or Billerica or Colorado or Westbrook or Alabama or Clarksville or Nebraska or San Jose or South Boston or Crossett or Rothschild or Tucson or Pomona or Selmer or Weaverville or Alaska or Connecticut or Taylorsville or South Brunswick or Norwalk or Virgin Islands, U.S. or South Carolina or Texarkana or Irving
$59k-$94k/yr RemoteFull Time
3+ YOEBachelor's degree preferred; 3+ years technical customer support experience in industrial or utility fields; business-to-business support and database experience preferred.
5d
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Operational Support
Houston, Texas, United States
OnsiteTemporary
Technical support experience with Windows, macOS, iOS, Active Directory, Microsoft 365, ServiceNow, hardware deployment, network troubleshooting, IT security, and customer support.
Microsoft Windows, Apple Mac, Active Directory, macOS, iOS, MacBook, iPhone, iPad, WebEx, Microsoft Teams, Zoom, ServiceNow, Microsoft 365, VPN, ITSM
2d
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Sr Principal Technical Support Engineer (Must have Advanced Process Control Exp)
Houston, Texas, United States
OnsiteFull Time
10+ YOEBachelor’s or master’s degree in engineering, 10+ years relevant experience preferred, advanced process control expertise, DCS/PID knowledge, industrial architecture experience, customer-facing communication, and coaching skills.
Aspen DMC3, Aspen GDOT, CRM, DCS, PID, OPC DA, OPC UA
1mo
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Customer Success Specialist
Houston, Texas, United States
OnsiteFull Time
2+ YOE2–5 years in customer success or technical support, bachelor\u0002s degree or equivalent experience, strong written/verbal communication, analytical skills, SaaS experience preferred, familiarity with ticketing tools, ability to document and drive product improvements.
Jira
2w
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Customer Service Analyst
Houston, Texas, United States
OnsiteFull Time
3+ YOEAssociate's degree required, 3+ years supporting rotating equipment or power transmission, knowledge of failure modes, experience with technical drawings, strong communication, Epicor and Microsoft Office proficiency.
Microsoft Office, Epicor