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2 cx analyst jobs at 2 companies in Euless, TX

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Sr. Telephony Analyst
Dallas, Texas, United States
HybridFull Time
Selene
Selene: Provides residential mortgage servicing and financial loan resolution solutions.
3+ YOE3+ years contact center experience; Alvaria Cloud (Outreach, Manager, CX Business UI) experience; telephony administration, analytics, reporting, campaign and queue management; strong communication and problem-solving skills.
Alvaria Cloud, Outreach, Manager, CX Business UI
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Digital PM Lead Analyst, Vice President
Irving, Texas, United States
$139k-$208k/yr HybridFull Time
Citi
CitiNYSE: C: Providing global banking, investment, and wealth management services.
6+ YOE6+ years product management experience, leading digital initiatives, working with engineers to translate CX into business requirements; bachelor\u0002s degree required, master\u0002s preferred; strong communication and strategic skills.
Ignite
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