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2 cx analyst jobs at 2 companies in La Marque, TX

19h
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CX Insights - Data Analyst II
League City, Texas, United States
OnsiteFull Time
American National
American National: Private U.S. insurance group providing life, annuity, pension, and property-casualty products nationwide.
2+ YOEBachelor’s degree or equivalent experience, 2–4 years in business, analytical, or technical work, data quality and transformation experience, advanced Excel, and knowledge of reporting and data visualization.
Microsoft Excel, Qualtrics, Structured Query Language (SQL), Python, Power BI, Tableau
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1mo
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Manager, Intelligent Communication Systems
Pasadena, Texas, United States
HybridFull Time
San Jacinto College
San Jacinto College: Public community college serving the Houston, Texas region.
3+ YOEOversee UCaaS/CCaaS and contact center technologies, lead analysts, deliver CX and AI voice/chatbot initiatives, expertise in VoIP/SIP, model training and RLHF; Bachelor's required; minimum 3 years experience.
UCaaS, CCaaS, VoIP, SIP, RLHF
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