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1 cx analyst job at 1 company in Terrell, TX

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Sr. Telephony Analyst
Dallas, Texas, United States
HybridFull Time
Selene
Selene: Provides residential mortgage servicing and financial loan resolution solutions.
3+ YOE3+ years contact center experience; Alvaria Cloud (Outreach, Manager, CX Business UI) experience; telephony administration, analytics, reporting, campaign and queue management; strong communication and problem-solving skills.
Alvaria Cloud, Outreach, Manager, CX Business UI
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