30 cx jobs at 20 companies in Florence, AZ
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CX Operations Manager
Miami or Phoenix
RemoteFull Time
5+ YOE5+ years CX/ops experience building dashboards, data pipelines, QA tooling, and CX tech stack; strong analytics, BI and reporting, CX system administration (Intercom preferred), advanced Excel/Sheets, BI tools, SQL/Python a plus.
Intercom, Microsoft Excel, Google Sheets, Looker, Tableau, Metabase, SQL, Python
1w
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CX Specialist, Enterprise
United States or Scottsdale
$110k-$170k/yr HybridFull Time
5+ YOE5+ years enterprise technology sales/strategic account management, 3+ years selling CCaaS/UCaaS/CX/CRM/SaaS, experience with complex multi-stakeholder deals, Salesforce/CRM proficiency, strong executive communication and consultative selling skills.
Salesforce, Unified Customer Experience Management (Unified-CXM)
1mo
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Engineering Manager - CX/CCaaS Platform (Remote)
Phoenix or United States or Canada or Medellín
RemoteFull Time
8+ YOE5+ Mgmt8+ years in software/platform engineering, 5+ years managing engineering teams; experience with CCaaS/CX/UCaaS or telecom SaaS, distributed systems, cloud-native architectures, and modern dev practices.
Python, Elixir, Java, Go, Node.js, Linux/Unix, PostgreSQL, MySQL, Git, CI/CD, Asterisk, FreeSWITCH, Phoenix, AWS, Azure, Google Cloud, Kubernetes, Docker
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Package Project Lead 1
Hartford or Indianapolis or Phoenix or Raleigh or Richardson
$102k-$164k/yr OnsiteFull Time
Bachelor's degree or equivalent, experience with Oracle CX Cloud (Fusion Service Cloud, Engagement Cloud), BI Publisher, Groovy scripting, integrations and full project lifecycle; ability to design solutions, configure and deploy Oracle Cloud packages; US work authorization required.
Oracle CX Cloud, Fusion Service Cloud, Engagement Cloud, BI Publisher, Oracle Order Management Cloud, Subscription Management Cloud, Oracle Inventory Cloud, Oracle Maintenance Cloud, Oracle Service Logistics Cloud, Oracle Cloud, Application Composer, Page Composer, Groovy Scripting, Redwood UX, Visual Builder, Webservices
1mo
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People Partner Lead, CX
Scottsdale or Denver or San Francisco or New York City
$158k-$229k/yr HybridFull Time
10+ YOE10+ years HRBP/People Partner experience supporting large operational/customer-facing orgs; prior people management; strong execution, org design, workforce planning, and comfort with People data and AI tools.
Workday, gPulse
1d
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Commissioning (Cx) Program Engineer
San Jose or McClellan Park or Denver or Phoenix or Chicago or Dallas or Austin
$120k-$170k/yr OnsiteFull Time
8+ YOERequires 8+ years in commissioning, MEP engineering, or mission-critical construction, including 5+ years delivering data centers; engineering degree or equivalent experience; MEP and project leadership expertise.
MEP, UPS, BMS, EPMS, ASHRAE, NEC, NFPA
2mo
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Associate, Cx Campaign Operations - Strategic Bets
San Francisco or New York or Seattle or Chicago or Los Angeles or Tempe or Denver or Boston or Austin or Washington
$71k-$105k/yr OnsiteFull Time
1+ YOE1-3 years retention/email or lifecycle marketing experience; hands-on CRM/ESP and marketing automation experience; basic HTML, SQL, and analytics skills; strong communication, attention to detail, and campaign QA experience.
ESPs, marketing automation platforms, HTML, SQL, Tableau, Periscope
1w
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Associate, Cx Campaign Operations - Strategic Bets
San Francisco or New York City or Seattle or Chicago or Los Angeles or Tempe or Denver or Boston or Austin or Washington
$71k-$105k/yr OnsiteFull Time
1+ YOERequires 1–3 years in retention, email, or lifecycle marketing; CRM platform experience; basic HTML and SQL; analytics and data visualization knowledge; strong communication, organization, and cross-functional collaboration skills.
HTML, SQL, Tableau, Periscope
1w
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Senior PM-T, Customer Experience (CX), New Selection Success
Tempe or Seattle
$151k-$205k/yr OnsiteFull Time
7+ YOEBachelor's degree and experience owning product roadmaps, delivering features, managing technical products, making technology tradeoffs, and representing customers and stakeholders.
A+ Content, AI/ML, generative AI tools
3mo
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Sr. Operations Manager-2
Chandler or Detroit
HybridFull Time
2+ YOE7+ MgmtSenior Ops Manager or Ops Manager experience in CX; BA/BS preferred; manage supervisors; coaching; drive KPIs.
2mo
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Senior Commissioning Manager
Phoenix, Arizona, United States
OnsiteFull Time
7+ YOEOver 7 years of MEP systems commissioning; Bachelor's in Construction/Engineering; healthcare/commercial project experience; national Cx certification; strong leadership and safety.
OPR, BOD, PFT, FPT, IST, O&M manuals, systems manuals
2mo
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Forward Deployed Product Manager, Agents
Toronto or Kitchener-Waterloo or Rio de Janeiro or Buenos Aires or Sao Paolo or Mexico City or Montreal or Phoenix or Salt Lake City
RemoteFull Time
5+ YOE5+ years in PM or related roles; AI-native mindset; strong integration and CX background; able to scope integrations; remote-Canada or Latin America preferred.
1d
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AI Program Enablement Senior Manager
Seattle or Wisconsin or Milwaukee or Denver or Dallas or United States or Portland or Irvine or Phoenix
$132k-$206k/yr HybridFull Time
8+ YOEBachelor's degree and 8 years of experience in marketing operations, sales enablement, CX enablement, digital transformation, AI enablement, program management, or related roles; generative AI knowledge required.
GPT, AI agents, LinkedIn, Facebook, Instagram
2mo
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Commissioning & Reliability Manager
Phoenix, Arizona, United States
OnsiteFull Time
3+ YOEBachelor’s in Mechanical/Electrical/Facilities Engineering; 3-6 years commissioning/reliability; Level 4/5 IST testing; Cx Alloy; strong communication and problem-solving; travel may be required.
Cx Alloy, BAS/SCADA, EPMS/SCADA, Excel, Word, PowerPoint, Teams, SharePoint
2d
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Customer Experience Support Manager
Scottsdale, Arizona, United States
$70k-$77k/yr OnsiteFull Time
3+ YOE3+ MgmtRequires 3+ years of call center leadership with direct team and BPO management, CX content ownership, CRM and reporting expertise, KPI dashboard experience, and workflow design skills. Associate's degree preferred.
Salesforce, HubSpot, Electronic Medical Records (EMR)
1mo
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Service Experience Lead
Charlotte or Fargo or Gresham or Tempe or Saint Paul
$98k-$116k/yr HybridFull Time
8+ YOEBachelor's degree or equivalent experience, 8–10 years project management experience, proven CX/journey mapping and root cause analysis skills, ability to synthesize qualitative and quantitative data and present to executive audiences.
3w
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Commissioning Manager
Phoenix, Arizona, United States
OnsiteFull Time
5+ YOE5+ years commissioning (levels 1–5) experience, CX Alloy Platform experience, MEP systems and test knowledge, ability to read technical MEP documentation, bachelor's in electrical/mechanical engineering or equivalent experience.
CX Alloy Platform, Automated Commissioning Management Software, BAS, BMS, EPMS
5d
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Analyst - Customer Experience
Tempe, Arizona, United States
OnsiteFull Time
2+ YOEHigh school diploma or GED required; university degree or equivalent experience and 2–4 years of relevant experience typically required. Analyzes CX systems, manages defects, tests applications, and provides tier-three support.
3w
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Commissioning Manager
Phoenix or Dallas
OnsiteFull Time
5+ YOE5+ years commissioning (levels 1-5) experience with electrical/mechanical MEP systems, CX Alloy platform experience, ability to read technical MEP details, and manage third-party commissioning and testing for mission critical facilities.
CX Alloy Platform, BAS, BMS, EPMS, NETA
1mo
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SoC Interconnect Technology Team Lead
San Diego or Austin or Chandler
$243k-$314k/yr HybridFull Time
15+ YOE15+ years in SoC architecture/design with deep interconnect expertise, proven delivery of large-scale SoCs, leadership experience, and strong system-level performance and power optimization skills.
AMBA ACE, CHI, CCIX, CXL, AXI, NoC, DVFS