39 cx jobs at 28 companies in Arizona
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CX Operations Manager
Miami or Phoenix
RemoteFull Time
5+ YOE5+ years CX/ops experience building dashboards, data pipelines, QA tooling, and CX tech stack; strong analytics, BI and reporting, CX system administration (Intercom preferred), advanced Excel/Sheets, BI tools, SQL/Python a plus.
Intercom, Microsoft Excel, Google Sheets, Looker, Tableau, Metabase, SQL, Python
2w
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CX Specialist, Enterprise
United States or Scottsdale
$110k-$170k/yr HybridFull Time
5+ YOE5+ years enterprise technology sales/strategic account management, 3+ years selling CCaaS/UCaaS/CX/CRM/SaaS, experience with complex multi-stakeholder deals, Salesforce/CRM proficiency, strong executive communication and consultative selling skills.
Salesforce, Unified Customer Experience Management (Unified-CXM)
2d
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Genesys Cloud CX Engineer
United States or Phoenix or Richardson
HybridFull Time
8+ YOEBachelor's degree or equivalent, 8+ years of IT experience, Genesys Cloud CX development and support expertise, Agile/SDLC experience, client communication, production support, and unrestricted US work authorization.
Genesys Cloud CX, IVR, ACD, ServiceNow, Jira, Microsoft Visio, Salesforce, Pindrop, Voice.AI, Pega, Apigee, API, LLM, AI, ML, Generative AI
1w
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UpMarket CX Account Executive
California or Colorado or Arizona
$175k-$389k/yr RemoteFull Time
7+ YOERequires 7+ years of enterprise contact center or CX technology sales experience, successful new-business closures, contact center technology expertise, value-based selling, strategic thinking, and enterprise prospecting skills.
Salesforce, Clari, LinkedIn Sales Navigator, ZoomInfo, MEDDPICC, BrightHire
1d
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CRM/CX Analyst
San Antonio or Phoenix
$60k-$113k/yr HybridFull Time
4+ YOEBachelor's degree in business administration or equivalent experience, 4+ years in lead management or CRM, Agile experience, and experience with Genesys Cloud or Salesforce; strong analytical and communication skills.
Velocify, Salesforce, Agile, Genesys Cloud, Microsoft Dynamics, TCPA, SMS
3d
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Commissioning (Cx) Program Engineer
San Jose or McClellan Park or Denver or Phoenix or Chicago or Dallas or Austin
$120k-$170k/yr OnsiteFull Time
8+ YOERequires 8+ years in commissioning, MEP engineering, or mission-critical construction, including 5+ years delivering data centers; engineering degree or equivalent experience; MEP and project leadership expertise.
MEP, UPS, BMS, EPMS, ASHRAE, NEC, NFPA
1mo
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People Partner Lead, CX
Scottsdale or Denver or San Francisco or New York City
$158k-$229k/yr HybridFull Time
10+ YOE10+ years HRBP/People Partner experience supporting large operational/customer-facing orgs; prior people management; strong execution, org design, workforce planning, and comfort with People data and AI tools.
Workday, gPulse
2mo
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Associate, Cx Campaign Operations - Strategic Bets
San Francisco or New York or Seattle or Chicago or Los Angeles or Tempe or Denver or Boston or Austin or Washington
$71k-$105k/yr OnsiteFull Time
1+ YOE1-3 years retention/email or lifecycle marketing experience; hands-on CRM/ESP and marketing automation experience; basic HTML, SQL, and analytics skills; strong communication, attention to detail, and campaign QA experience.
ESPs, marketing automation platforms, HTML, SQL, Tableau, Periscope
1w
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Associate, Cx Campaign Operations - Strategic Bets
San Francisco or New York City or Seattle or Chicago or Los Angeles or Tempe or Denver or Boston or Austin or Washington
$71k-$105k/yr OnsiteFull Time
1+ YOERequires 1–3 years in retention, email, or lifecycle marketing; CRM platform experience; basic HTML and SQL; analytics and data visualization knowledge; strong communication, organization, and cross-functional collaboration skills.
HTML, SQL, Tableau, Periscope
1w
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Senior PM-T, Customer Experience (CX), New Selection Success
Tempe or Seattle
$151k-$205k/yr OnsiteFull Time
7+ YOEBachelor's degree and experience owning product roadmaps, delivering features, managing technical products, making technology tradeoffs, and representing customers and stakeholders.
A+ Content, AI/ML, generative AI tools
1w
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Health & Benefits - AI Bot Optimization Specialist (Remote)
Oak Brook or Alabama or Arizona or Florida or Georgia or Iowa or Illinois or Indiana or Michigan or Minnesota or Missouri or North Carolina or Nebraska or Pennsylvania or South Carolina or Tennessee or Texas or Utah or Virginia or West Virginia
$36-$40/hr RemoteFull Time
2+ YOERequires 2+ years in conversational AI, chatbot optimization, digital CX analytics, or CX systems administration; experience with CX metrics and strong analytical, testing, and communication skills.
Intercom Fin, Fin Voice, AI Insights, CX Score, Topics Explorer, Trends
3w
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Staff Customer Experience Strategist
Mountain View or San Diego or San Francisco or Tucson
$160k-$227k/yr OnsiteFull Time
6+ YOE6+ years in CX, product or service strategy in complex SaaS/services; expertise in journey mapping, VOC, analytics, stakeholder influence, and driving measurable CX outcomes.
3w
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Commissioning Manager
Phoenix or Dallas
OnsiteFull Time
5+ YOE5+ years commissioning (CX Levels 1-5) experience, experience with CX Alloy Platform, strong MEP systems knowledge, ability to read technical MEP documents, Bachelor’s in Electrical/Mechanical Engineering or 8 years equivalent plus 7 years relevant experience.
CX Alloy Platform, BAS, BMS, EPMS, NETA
3mo
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Sr. Operations Manager-2
Chandler or Detroit
HybridFull Time
2+ YOE7+ MgmtSenior Ops Manager or Ops Manager experience in CX; BA/BS preferred; manage supervisors; coaching; drive KPIs.
2mo
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Senior Commissioning Manager
Phoenix, Arizona, United States
OnsiteFull Time
7+ YOEOver 7 years of MEP systems commissioning; Bachelor's in Construction/Engineering; healthcare/commercial project experience; national Cx certification; strong leadership and safety.
OPR, BOD, PFT, FPT, IST, O&M manuals, systems manuals
3mo
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Forward Deployed Product Manager, Agents
Toronto or Kitchener-Waterloo or Rio de Janeiro or Buenos Aires or Sao Paolo or Mexico City or Montreal or Phoenix or Salt Lake City
RemoteFull Time
5+ YOE5+ years in PM or related roles; AI-native mindset; strong integration and CX background; able to scope integrations; remote-Canada or Latin America preferred.
3w
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Services Engagement Director
California or Oregon or Washington or Colorado or Nevada or Arizona or Utah
$130k-$228k/yr RemoteFull Time
5+ YOE5+ years SaaS/cloud services experience with proven success selling complex professional services, driving services revenue, supporting cloud transformation and CCaaS or CX platforms.
Genesys Cloud, Zoom
4w
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Services Engagement Director
California or Oregon or Washington or Colorado or Nevada or Arizona or Utah
$130k-$228k/yr RemoteFull Time
5+ YOE5+ years SaaS/professional services experience, proven services-driven revenue record, enterprise services engagement experience, cloud transformation background, CCaaS or CX platform experience.
Genesys Cloud, Zoom
1mo
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Senior Vice President - Operations
Florida or Michigan or Louisiana or Nebraska or Alabama or Missouri or Wisconsin or South Carolina or Delaware or Kentucky or Tennessee or Illinois or Virginia or Georgia or Minnesota or Iowa or Oregon or Washington or Mississippi or North Carolina or Wyoming or Arkansas or Indiana or Pennsylvania or Montana or Oklahoma or Utah or Texas or Rhode Island or Nevada or Colorado or Arizona or South Dakota or Idaho or Maryland or West Virginia or Ohio or New Mexico or New Hampshire or Kansas or Connecticut or California or Massachusetts or New Jersey or New York
$325k-$350k/yr RemoteFull Time
15+ YOE15+ years operations leadership with SVP experience in BPO/CX/global services, P&L ownership, client relationship management, operational transformation with AI/automation, and willingness to travel.
4d
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AI Program Enablement Senior Manager
Seattle or Wisconsin or Milwaukee or Denver or Dallas or United States or Portland or Irvine or Phoenix
$132k-$206k/yr HybridFull Time
8+ YOEBachelor's degree and 8 years of experience in marketing operations, sales enablement, CX enablement, digital transformation, AI enablement, program management, or related roles; generative AI knowledge required.
GPT, AI agents, LinkedIn, Facebook, Instagram
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