3d
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CX Manager
Portland or Chattanooga
$64k-$120k/yr OnsiteFull Time
5+ YOEBachelor's degree,5+ years CX experience,analytics and project management skills,experience with CX platforms and journey mapping,ability to influence cross-functional stakeholders.
Salesforce, Zendesk, Qualtrics, Medallia, Miro, Vision, Tableau
3mo
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CX Manager
Chattanooga, Tennessee, United States
OnsiteFull Time
4+ YOE4+ Mgmt4+ years managing a customer-facing team; proven coaching focus; multi-site/multi-vendor CX experience; strong data and leadership skills.
2w
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Senior CX Advisor
McLean, Virginia, United States
$126k-$171k/yr HybridFull Time
5+ YOECCXP or ability to certify within 3–6 months,5+ years CX delivery experience,expertise across CX functions,financial services experience,executive advising and change management skills.
Medallia
1w
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CX Operations Manager
Miami or Phoenix
RemoteFull Time
5+ YOE5+ years CX/ops experience building dashboards, data pipelines, QA tooling, and CX tech stack; strong analytics, BI and reporting, CX system administration (Intercom preferred), advanced Excel/Sheets, BI tools, SQL/Python a plus.
Intercom, Microsoft Excel, Google Sheets, Looker, Tableau, Metabase, SQL, Python
2mo
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Leader, CX Enablement
Atlanta, Georgia, United States
OnsiteFull Time
AssuranceAmerica: Provides auto and renters insurance for high-risk drivers.
12+ YOE7+ Mgmt12+ years in customer experience, quality assurance, CX strategy; enterprise-scale CX capability leadership; executive presence; strategic and data-driven; proven leadership.
2w
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Senior CX Advisor
McLean, Virginia, United States
$126k-$171k/yr HybridFull Time
5+ YOECCXP (or obtain within 3–6 months),5+ years CX delivery experience, Financial Services expertise, omnichannel and program design knowledge, executive advisory and mentoring experience, willingness to travel.
Medallia Experience Cloud, Medallia
3mo
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Director, CX Platform & Data Strategy
United States
$138k-$182k/yr RemoteFull Time
8+ YOE8+ years in CX platforms, analytics, or data strategy; bachelor’s degree in analytics/data science or related field; agentic CX delivery; strong data science grounding; ability to translate data into CX decisions.
CX platforms, Voice of Customer, journey analytics, data science, analytics tools, data integration, data governance
1mo
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Director, Customer Experience (CX)
Irvine, California, United States
$171k-$300k/yr HybridFull Time
10+ YOE10+ Mgmt10+ years in senior CX/operations roles; MBA preferred; experience with AI-enabled/digital CX transformations; ability to embed CX in automation and tech initiatives.
2w
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CX Manager, AI Optimization
United States
$85k-$95k/yr RemoteFull Time
4+ YOE4+ years in CX or related field, 2+ years administering support platforms, experience with AI-powered support (chatbots/agent-assist/LLMs), strong analytics and documentation skills.
Zendesk, Zendesk AI (Ultimate AI and CoPilot), Salesforce AgentForce, AWS Connect, Large Language Models (LLMs)
2mo
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CX Sales Representative
United States
RemoteFull Time
5+ YOE5+ years sales or account management; strong customer service; ability to manage CX opportunities; experience with technical/service solutions; effective communicator.
CRM
1mo
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CX Alloy Coordinator
Fargo, North Dakota, United States
$45-$65/hr OnsiteFull Time
Experience administering CX Alloy and Procore, knowledge of data center commissioning and MEP systems, issue management/QAQC experience, and advanced reporting skills with Excel or Power BI.
CX Alloy, Procore, Microsoft Excel, Power BI
3d
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Director, CX Strategy
Saint Louis or Chicago
OnsiteFull Time
7+ YOE7+ years in agency strategic roles across media, content, social and digital; team management and mentorship experience; campaign and journey strategy skills; ability to define metrics and translate business objectives into CX plans.
3d
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UX / CX Architect III
Omaha, Nebraska, United States
$160k-$185k/yr HybridFull Time
5+ YOE5+ years enterprise architecture experience focused on UX/CX, experience with customer journeys, integrations, APIs, accessibility, and stakeholder collaboration.
Salesforce, Sales Cloud, Service Cloud, Experience Cloud, AWS, Kafka, MuleSoft
1mo
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CX Product Business Partner
New York or San Francisco or Salt Lake City or United States or Australia or Canada or South America
$108k-$135k/yr HybridFull Time
5+ YOE5+ years in CX, product operations, or CX strategy at fintech/SaaS; experience partnering with product and engineering, data fluency, PRD/launch lifecycle, and AI/chatbot workflow knowledge.
1w
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Director, CX Business Systems
Chicago or San Francisco or New York City or Austin or Berlin or Bucharest or Dubai or Jakarta or London or Paris or São Paulo or Singapore or Seoul or Sydney or Tokyo
$184k-$234k/yr HybridFull Time
15+ YOE5+ MgmtBachelor's degree or equivalent;15+ years business systems experience with 5+ years managing teams focused on CX systems; expertise in CX strategy, AI adoption, vendor management, and stakeholder leadership.
BrazeAI, Salesforce, Gainsight, Certinia, RocketLane, SupportLogic, SearchUnify
3w
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Manager, CX AI Strategy
Seattle or New York City or Salt Lake City or San Francisco or Vancouver
$142k-$177k/yr HybridFull Time
4+ YOE1+ Mgmt4+ years in CX strategy/AI operations or related function; 1+ year managing or developing a team of 4+; experience owning AI/automation initiatives in support; strong analytical, technical fluency with AI-enabled CX platforms, and clear communication.
Sierra
1mo
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CX Architect
New York City, New York, United States
$160k-$210k/yr HybridFull Time
8+ YOE8+ years in strategy/operations/analysis with 4+ years in revenue operations at a hypergrowth AI/SaaS company; 1+ year owning P&L or business outcomes; strong quantitative modeling, executive presence, and experience applying AI to workflows.
Clay
2mo
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CX Coach
Pontiac, Michigan, United States
OnsiteFull Time
2+ YOEHigh school diploma; leadership/management experience; at least 2 years client experience; self-motivated; multitask; onsite, full-time; ready to conduct 15-20 coaching sessions daily.
2mo
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CX Coach
Pontiac, Michigan, United States
OnsiteFull Time
2+ YOEHigh school diploma; leadership/management and call quality experience; 2+ years client experience; self-motivated; thrives in a fast-paced environment; multitasks; positive attitude; onsite, full-time; conducts 15-20 coaching sessions daily; travels between buildings.
1mo
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Director, CX
Chicago, Illinois, United States
$107k-$153k/yr HybridFull Time
10+ YOE10+ years media advertising experience (pharmaceutical preferred), BA/BS in Marketing/Advertising/Communications, strong storytelling and strategic thinking, knowledge of Rx media planning and media research platforms.
Mintel, Informa, Kantar, MRI/MARS