22 cx jobs at 15 companies in Friendswood, TX
4d
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Gemini Enterprise for CX Specialist
Chicago or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or Albany or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$59k-$196k/yr HybridFull Time
3+ YOERequires 3+ years in technology transformation, contact center technologies, and conversational AI or CCaaS; bachelor's degree or equivalent experience; GCP experience preferred.
Google Cloud Platform (GCP), Google Cloud, Gemini Enterprise, Voice AI, BigQuery, Looker, Vertex AI, Gemini Foundation Models, Google CX Agent Studio, AWS, Genesys, Avaya, NICE, Waterfall, Agile
3mo
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Senior CX/UX Designer (AI Innovation for Tax & Accounting) – Hybrid (CT/ET) R0056827
Coppell or Chicago or Harrisburg or Plantation or Austin or Princeton or Kennesaw or Houston or Tampa or Philadelphia or Dallas
$86k-$149k/yr HybridFull Time
2+ YOESenior-level UX designer with 2+ years in role and 1+ year in AI-focused innovation; strong prototyping, enterprise UX, data privacy, accessibility; experienced with front-end concepts and design systems.
HTML, CSS, Prototyping tools, Design systems software
1mo
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Sr CX Training Professional
Houston or Charlotte or South America
$88k/yr HybridFull Time
5+ YOEBachelor's in electromechanical/electronic/mechanical engineering (or related) and 5+ years post-baccalaureate experience. Must have experience with Microsoft SQL Server, Microsoft Windows Server, networking (Cisco/Aruba), process control systems, HMI (VBScript/JScript); 3 years in IT domains, virtualization, and HMI work. Up to 20% travel.
Microsoft SQL Server, Microsoft Windows Server, Cisco, Aruba, VBScript, JScript, Human Machine Interface (HMI), Honeywell Forge
4d
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Commissioning (Cx) Project Manager
Houston or San Antonio
OnsiteFull Time
10+ YOEBachelor’s degree in engineering, architecture, or related field and 10 years of related project experience. Professional Engineer licensure preferred; requires commissioning, budgeting, communication, and project management expertise.
Microsoft Office
4d
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Commissioning (Cx) Project Manager
Houston or San Antonio
OnsiteFull Time
10+ YOEBachelor’s degree in engineering, architecture, or related field and 10 years of related project experience. Commissioning, MEP systems, budgeting, communication, and project management expertise preferred.
Microsoft Office
1w
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CX Events & Engagement - Events & Engagement Specialist II
League City, Texas, United States
OnsiteFull Time
2+ YOEBachelor's degree and 2–4 years of experience planning and executing engagement events, managing sponsorships, and coordinating event programs; related professional experience may replace the degree.
1w
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Cx Project Manager (Owner's Representative) - Data Center Construction
Houston, Texas, United States
$150k-$225k/yr OnsiteFull Time
7+ YOEBachelor's degree in construction management or engineering, or applicable trade experience; 7–10+ years in construction or commissioning, including 5 years on data center projects; MEP and commissioning expertise required.
CxAlloy, Bluebeam, Procore, Microsoft Office, Microsoft Excel, Microsoft PowerPoint
2w
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Consultant, Customer Experience & Business Process Improvement (CX&BPI), HPE Operations
Bucharest or Sofia or Spring or Chennai or Bengaluru or Tlaquepaque
$106k-$243k/yr HybridFull Time
6+ YOEBachelor's/Master's in business or engineering (or equivalent experience),6+ years supporting transformation programs,program management,stakeholder engagement,change management,Lean Six Sigma or equivalent,and strong Microsoft Office skills.
Microsoft Office
2w
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Consultant, Customer Experience & Business Process Improvement (CX&BPI), HPE Operations
Bucharest or Sofia or Spring or Chennai or Bengaluru or Tlaquepaque
$106k-$243k/yr HybridFull Time
6+ YOE6–10 years supporting transformation programs, bachelor's/master's in business or engineering or equivalent experience, PMP/PMI or Lean Six Sigma preferred, change management and stakeholder engagement, strong Microsoft Office skills.
Microsoft Office
2mo
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Commissioning Lead
Houston or Remote
OnsiteFull Time
5+ YOE5+ years commissioning; 3+ years leading Cx on data centers or large-scale projects; MEP/electrical systems; develop/execute commissioning plans; read drawings and specs.
MEP, Electrical Systems, BMS/Controls, Procore, Bluebeam, IST, FPTs
3w
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Manager, Support Operations
Houston, Texas, United States
RemoteFull Time
5+ YOE2+ Mgmt5+ years contact center operations experience with 2+ years WFM/QA/CX operations leadership; forecasting/scheduling platform experience; strong analytics and executive reporting skills.
Assembled, Zendesk
5d
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Google Ecosystem Business Development Director
United States or Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek
$113k-$302k/yr HybridFull Time
8+ YOERequires 8+ years in business development, sales, alliance, or consulting and 10+ years in complex pursuit management, plus enterprise transformation, executive relationship, and AI, data, analytics, CX, or cybersecurity expertise.
BigQuery, Vertex AI, Gemini Enterprise, Gemini Code Assist, Customer Engagement Suite (CES), Looker, Apigee, Google Maps Platform, AlloyDB, Security Operations, Mandiant, Agent Builder, BigLake, Dataplex
2w
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Senior Director Oracle Cloud Solution Architect
Irving or Dallas or Houston
$142k-$300k/yr OnsiteFull Time
15+ YOEBachelor's degree,15+ years in the Oracle SaaS ecosystem (ERP, SCM, CX),proven consultative sales and delivery leadership,experience engaging C-level executives,strategic sales and people management skills.
Oracle
3w
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Manager, Intelligent Communication Systems
Pasadena, Texas, United States
HybridFull Time
3+ YOEOversee UCaaS/CCaaS and contact center technologies, lead analysts, deliver CX and AI voice/chatbot initiatives, expertise in VoIP/SIP, model training and RLHF; Bachelor's required; minimum 3 years experience.
UCaaS, CCaaS, VoIP, SIP, RLHF
2w
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CSX - Manager, Contact Center Transformation
New York or Tampa or Chicago or Washington or Dallas or Los Angeles or Baltimore or Denver or Minneapolis or Boston or Florham Park or San Diego or San Francisco or San Jose or Philadelphia or Seattle or Pittsburgh or Houston or Portland
$99k-$232k/yr FieldFull Time
5+ YOEBachelor's degree,5+ years experience,expertise in CX strategy,customer journey analysis,business process improvement,CRM and KPI-driven decision making,and demonstrated team leadership;willingness to travel up to 80%.
2mo
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CXO Senior AI Automation Specialist
San Jose or Draper or New York City or Seattle or Los Angeles County or Austin or Houston or Massachusetts or Utah or Florida or North Carolina or California or United States
$97k-$143k/yr OnsiteFull Time
Experience automating CX workflows, deploying automations across Slack and Salesforce, measuring operational reliability, and partnering with data teams; familiarity with DevRev, Cresta, dbt, Redshift, and Trino is preferred. Must be authorized to work in the US (no visa sponsorship).
Slack, Salesforce, DevRev, Cresta, dbt, Redshift, Trino, MCP
2mo
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Genesys Cloud Architect
Texas City, Texas, United States
RemoteFull Time
7+ YOE7+ years in contact center technologies with deep Genesys Cloud CX expertise; experience designing large-scale cloud contact center architectures, SIP/SBC, IVR, omnichannel, API integrations (REST/SOAP), CRM integrations, and mentoring teams.
Genesys Cloud CX, IVR, REST, SOAP, Salesforce, Microsoft Dynamics, ServiceNow, SIP, Session Border Controllers (SBCs), WFM, AI/ML
2mo
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Natural Gas Scheduler
Houston, Texas, United States
OnsiteFull Time
3+ YOE3+ years scheduling experience; pipeline experience; Endur or CXL a plus; strong communication and organization.
Endur, CXL