156 cx jobs at 84 companies in Texas
3w
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Director, CX Business Systems
Chicago or San Francisco or New York City or Austin or Berlin or Bucharest or Dubai or Jakarta or London or Paris or São Paulo or Singapore or Seoul or Sydney or Tokyo
$184k-$234k/yr HybridFull Time
15+ YOE5+ MgmtBachelor's degree or equivalent;15+ years business systems experience with 5+ years managing teams focused on CX systems; expertise in CX strategy, AI adoption, vendor management, and stakeholder leadership.
BrazeAI, Salesforce, Gainsight, Certinia, RocketLane, SupportLogic, SearchUnify
3w
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Genesys Cloud CX Developer
Addison, Texas, United States
$100k-$130k/yr OnsiteFull Time
10+ YOE10+ years experience with Genesys Cloud CX, Genesys APIs/SDK, softphone integration, J2EE/Node.JS and API development; bachelor in computer science; EMR not required; certification preferred.
Genesys Cloud CX, Genesys APIs, Genesys SDK, J2EE, Node.JS, REST, SOAP
1d
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Associate Director, CX/UX Design (TAA) – Hybrid R0058692
Austin, Texas, United States
$133k-$238k/yr HybridFull Time
Proven experience leading and scaling UX/product design teams, managing managers, defining UX strategy, influencing executives, and guiding AI-enabled product experiences; must be authorized to work in the US without sponsorship.
2mo
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MEP/Cx Project Engineer
Charlotte or Kansas City or Virginia or Texas
OnsiteFull Time
2+ YOE2+ years construction/field engineering experience in mission-critical or data center MEP/Cx projects; able to interpret drawings, coordinate field execution, track schedules, and support startup/turnover.
Microsoft Word, Microsoft Excel, Procore, Bluebeam
9h
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Amazon Connect CX and Platform Specialist, Senior Consultant
Austin, Texas, United States
$105k-$160k/yr RemoteFull Time
Hands-on Amazon Connect expertise in contact flows, Agent Workspace, Contact Lens, routing, reporting, queue configuration, AI-integrated journeys, external system integrations, and agile delivery collaboration.
Amazon Connect, Amazon Lex, Amazon Q in Connect, Contact Lens, Agent Workspace, NLX, ACXD, SaaS APIs, CRM, IVR, NLU
1w
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QA/QC Engineer (MEP/Cx)
Scranton or Dallas or New York or San Francisco
$90k-$150k/yr OnsiteFull Time
3+ YOEOSHA-30 required or within 30 days, 3+ years data center experience, 2+ years QA/QC experience, strong Cx/QA/QC knowledge, Procore experience preferred, willing to travel, must be authorized to work in the US.
Procore
3w
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Engineering Team Lead - CX/CCaaS Platform(Remote)
Austin or Medellín or United States or Canada
RemoteFull Time
6+ YOE6+ years software/platform engineering experience; prior technical lead experience; CCaaS/CX/UCaaS or telecom background; cloud-native, APIs, microservices, Linux, relational DBs, Git, CI/CD; bachelor's or equivalent.
Python, Elixir, Java, Go, Node.js, PostgreSQL, MySQL, Git, CI/CD, Linux/Unix, AWS, Microsoft Azure, Google Cloud, Kubernetes, Docker, Infrastructure as Code, WebRTC, SIP, VoIP
1mo
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Package Project Lead 1
Hartford or Indianapolis or Phoenix or Raleigh or Richardson
$102k-$164k/yr OnsiteFull Time
Bachelor's degree or equivalent, experience with Oracle CX Cloud (Fusion Service Cloud, Engagement Cloud), BI Publisher, Groovy scripting, integrations and full project lifecycle; ability to design solutions, configure and deploy Oracle Cloud packages; US work authorization required.
Oracle CX Cloud, Fusion Service Cloud, Engagement Cloud, BI Publisher, Oracle Order Management Cloud, Subscription Management Cloud, Oracle Inventory Cloud, Oracle Maintenance Cloud, Oracle Service Logistics Cloud, Oracle Cloud, Application Composer, Page Composer, Groovy Scripting, Redwood UX, Visual Builder, Webservices
1mo
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QA/Cx Site Manager
El Paso, Texas, United States
FieldFull Time
5+ YOE5+ MgmtLicensed journeyman electrician with 5+ years experience and commissioning/quality experience; proficiency with Microsoft Office and Autodesk Construction Cloud; strong organizational, mentoring, and problem-solving skills.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft Project, Autodesk Construction Cloud, Cx Alloy, Prolog
2w
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Technician, Maintenance Analyzer, CX
Channelview, Texas, United States
OnsiteFull Time
5+ YOEHigh school/GED and typically 5+ years maintenance experience with industrial process analyzers; ability to diagnose, read P&IDs/spec/loop sheets, work at heights, lift 50 lbs, perform overtime and respond to call-outs, and handle hazardous chemicals safely.
Siemens Maxum-11 GC, Thermo-Electron Sola-II sulfur analyzer, Thermox oxygen analyzer, ABB Limas UV NOx analyzer, ABB Magnos Paramagnetic oxygen analyzer, ABB Uras IR CO analyzer
2w
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Cx-QA/QC Specialist
Amarillo, Texas, United States
$130k-$160k/yr FieldFull Time
Vertex Innovations: Construction management and commissioning for data centers and telecommunications.
7+ YOE7+ years field construction QA/QC experience, bachelor's in engineering preferred, commissioning and data center experience, valid US driver's license, strong electrical/mechanical commissioning knowledge, familiarity with IEEE/NEC/NFPA/NETA.
Cx Alloy, Bluebeam, Procore
1mo
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Sr CX Training Professional
Houston or Charlotte or South America
$88k/yr HybridFull Time
5+ YOEBachelor's in electromechanical/electronic/mechanical engineering (or related) and 5+ years post-baccalaureate experience. Must have experience with Microsoft SQL Server, Microsoft Windows Server, networking (Cisco/Aruba), process control systems, HMI (VBScript/JScript); 3 years in IT domains, virtualization, and HMI work. Up to 20% travel.
Microsoft SQL Server, Microsoft Windows Server, Cisco, Aruba, VBScript, JScript, Human Machine Interface (HMI), Honeywell Forge
2mo
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Customer Experience (CX) Practice Lead - Google Cloud (Gemini Enterprise) (Chicago, IL, US)
Chicago or Atlanta or New York City or Bridgewater or Dallas or San Francisco
$98k-$233k/yr HybridFull Time
10+ YOE10+ years in presales/solution architecture/technical consulting; Google Cloud expertise; strong executive engagement; travel up to 50%
Google Cloud Platform, Generative AI, Customer Experience
1mo
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Professional Services CX Solution Architect
United States or Texas
$151k-$330k/yr HybridFull Time
15+ YOE15+ years in contact center/enterprise solution architecture, experience with HLD creation, integrations (REST APIs, CRM), Zoom Contact Center or comparable platforms, proven delivery from discovery through go-live, strong communication and mentoring skills.
Zoom Contact Center, Genesys, NICE, Five9, Salesforce, ServiceNow, REST API, OAuth, BrightHire
1mo
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Federal Commissioning (Cx) Operations Manager
Tampa or Fort Worth or Houston or Austin or Nashville or Greenwood Village
$130k-$181k/yr OnsiteFull Time
12+ YOEBachelor's in engineering, PE or licensed architect, 12+ years relevant experience, CxA certification required within 90 days, CAC eligibility, experience with federal/DoD projects preferred.
Unified Facilities Criteria (UFC)
1mo
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Federal Commissioning (Cx) Operations Manager
Tampa or Fort Worth or Houston or Austin or Nashville or Greenwood Village
$130k-$181k/yr OnsiteFull Time
12+ YOEBachelor's in engineering, PE or licensed architect, CxA within 90 days, 12+ years relevant experience (commissioning preferred), DoD project experience preferred, eligible for U.S. Government CAC; some projects may require U.S. citizenship. Employer sponsorship not available.
1mo
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Travel CX Manager-Mission Critical
Hutto or Sandy or Salt Lake City
FieldFull Time
8+ YOEBCxA ACP or CCP (or equivalent) required; Bachelor's in engineering/construction management or 8+ years relevant experience; strong MEP and ASHRAE commissioning knowledge; project management and communication skills.
5d
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Bilingual CX Specialist (English & Spanish)
Austin or Texas
$16/hr RemotePart Time
Bilingual English/Spanish, customer service experience, 10-20 hrs/week (flexible), remote within Texas, strong communication, familiarity with CRMs is a plus.
Zendesk, Salesforce, Hubspot, SAP
5d
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Bilingual CX Specialist (English & Spanish)
Texas, United States
$16/hr RemotePart Time
Some customer service experience, full written and verbal proficiency in English and Spanish, ability to work 10-20 hours/week (flexible), comfortable with KPIs and targets, CRM experience a plus.
Zendesk, Salesforce, HubSpot, SAP, Mac
2d
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Communications Manager - CX Organization (Remote)
Research Triangle Park or Richardson
$120k-$152k/yr RemoteFull Time
7+ YOE7+ years communications experience, bachelor’s degree or equivalent, exceptional writing and storytelling, data-driven measurement, project management, AI fluency, ability to translate technical concepts for executives and audiences.
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