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20 cx manager jobs at 12 companies in Atlanta, GA

3mo
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Leader, CX Enablement
Atlanta, Georgia, United States
OnsiteFull Time
AssuranceAmerica: Provides auto and renters insurance for high-risk drivers.
12+ YOE7+ Mgmt12+ years in customer experience, quality assurance, CX strategy; enterprise-scale CX capability leadership; executive presence; strategic and data-driven; proven leadership.
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1mo
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CX Insights Consultant – Payments
Minneapolis or Atlanta or Chicago or Charlotte
$105k-$124k/yr HybridFull Time
U.S. Bank
U.S. BankNYSE: USB: Provider of personal, business, and institutional financial services.
8+ YOEBachelor's degree or equivalent, 8+ years experience in project management/CX/analytics, VoC and CX metric knowledge, strong analytics, communication, and stakeholder skills.
Qualtrics, Microsoft PowerPoint, Microsoft Excel, Power BI, Tableau
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2mo
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Commissioning Manager CX
Conyers, Georgia, United States
OnsiteFull Time
Batchelor & Kimball
Batchelor & KimballNYSE: EME: Mechanical and plumbing construction for complex commercial facilities.
10+ YOE10+ years relevant experience with at least 5 years commissioning experience; strong mechanical systems and BAS/BMS knowledge; familiarity with ASHRAE commissioning processes; ability to interpret drawings, specs, and align commissioning with project schedules.
BAS, BMS
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4w
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Senior Project Manager, CX
Atlanta or Sandy
OnsiteFull Time
NICE
NICENASDAQ: NICE: Provides AI-powered software for customer engagement and financial compliance.
6+ YOE6+ years in program/project management or product operations in software; strong cross-functional communication, organization, data-driven decision making, and ability to influence without authority.
Monday.com, Jira, Confluence, Microsoft SharePoint, salesforce, Microsoft Office Suite
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5d
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Gemini Enterprise for CX Specialist
Chicago or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or Albany or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$59k-$196k/yr HybridFull Time
Accenture
AccentureNYSE: ACN: Global provider of management consulting and technology services.
3+ YOERequires 3+ years in technology transformation, contact center technologies, and conversational AI or CCaaS; bachelor's degree or equivalent experience; GCP experience preferred.
Google Cloud Platform (GCP), Google Cloud, Gemini Enterprise, Voice AI, BigQuery, Looker, Vertex AI, Gemini Foundation Models, Google CX Agent Studio, AWS, Genesys, Avaya, NICE, Waterfall, Agile
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5d
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AVP CX Experience Design
Chattanooga or Portland or Atlanta
$134k-$274k/yr HybridFull Time
Unum Group
Unum GroupNYSE: UNM: Provides insurance and employee benefits to businesses and individuals.
10+ YOE5+ MgmtBachelor's degree in a relevant field, 10+ years in CX or experience design, and 5+ years leading teams and enterprise-wide customer experience initiatives.
Voice of Customer
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2mo
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Manager, Client Experience
Atlanta, Georgia, United States
HybridFull Time
Aprio
Aprio: Provides business advisory, accounting, and tax services globally.
5+ YOEBachelor's degree required, 5+ years CX/customer success/account management experience (professional services preferred). Experience with VoC, journey mapping, issue management, analytics, stakeholder alignment, and AI tools (Microsoft Copilot, Claude).
Microsoft Copilot, Claude, Miro, Lucidchart, HubSpot, Microsoft Power BI, Qualtrics, Medallia
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1mo
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Project Manager Electrical Construction Data Center
Lithia Springs, Georgia, United States
FieldFull Time
IES Commercial
IES CommercialNASDAQ: IESC: Installs integrated electrical, mechanical, and technology infrastructure systems.
5+ YOE5+ years electrical construction project management for $10M+ projects; Bachelor's in engineering or construction management preferred; journeyman or master electrician license preferred; proficient in Accubid, Blue Beam, Procore, CX Alloy, BIM360, Microsoft Project, P6; ability to perform takeoffs/pricing; ability to travel; must pass background a...
Accubid, Blue Beam, Procore, CX Alloy, BIM360, Microsoft Project, P6
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1w
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Principal Data Scientist - CX
Atlanta, Georgia, United States
OnsiteFull Time
The Home Depot
The Home DepotNYSE: HD: Retailer of home improvement products, building materials, and tools.
10+ YOEBachelor's degree or equivalent; 10+ years in business intelligence and analytics; expertise in Python, SQL or Google BigQuery, Microsoft Office Suite, Tableau, predictive and prescriptive modeling, data mining, and statistics.
Python, Google BigQuery, SQL, Microsoft Office Suite, Tableau, NLP
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1w
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Principal Data Scientist - CX
Atlanta, Georgia, United States
OnsiteFull Time
The Home Depot
The Home DepotNYSE: HD: Retailer of home improvement products and construction materials.
10+ YOEBachelor's degree or equivalent required; PhD preferred. Requires 10+ years in business intelligence and analytics, Python or similar scripting, SQL or BigQuery, predictive and prescriptive modeling, and data visualization.
Python, Google BigQuery, SQL, Microsoft Office Suite, Tableau
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2mo
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Customer Experience (CX) Practice Lead - Google Cloud (Gemini Enterprise) (Chicago, IL, US)
Chicago or Atlanta or New York City or Bridgewater or Dallas or San Francisco
$98k-$233k/yr HybridFull Time
Capgemini
CapgeminiEuronext Paris: CAP: Provides global IT consulting and digital transformation services.
10+ YOE10+ years in presales/solution architecture/technical consulting; Google Cloud expertise; strong executive engagement; travel up to 50%
Google Cloud Platform, Generative AI, Customer Experience
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1mo
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Sr Sales Manager - AI Applications, Spec Sales - Amazon Connect
Seattle or Arlington or Atlanta or New York or Dallas
$187k-$278k/yr OnsiteFull Time
Amazon
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
8+ YOEBachelor's degree, 8+ years sales/sales management in infrastructure or cloud technology, leadership in customer-facing CX/VDI domains, quota-carrying and complex deal experience, ability to build executive relationships and develop go-to-market strategy.
Amazon Connect, AWS
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1w
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Google Ecosystem Business Development Director
United States or Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek
$113k-$302k/yr HybridFull Time
Accenture
AccentureNYSE: ACN: Global professional services firm providing consulting and technology solutions.
8+ YOERequires 8+ years in business development, sales, alliance, or consulting and 10+ years in complex pursuit management, plus enterprise transformation, executive relationship, and AI, data, analytics, CX, or cybersecurity expertise.
BigQuery, Vertex AI, Gemini Enterprise, Gemini Code Assist, Customer Engagement Suite (CES), Looker, Apigee, Google Maps Platform, AlloyDB, Security Operations, Mandiant, Agent Builder, BigLake, Dataplex
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1mo
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Oracle Fusion Field Service Implementation Director
Atlanta or United States
$155k-$410k/yr HybridFull Time
PwC
PwC: Providing audit, tax, and management consulting services to businesses.
8+ YOEBachelor's degree, at least 8 years' experience, proficiency with Oracle Field Services Cloud and Oracle CX, proven leadership and business development experience.
Oracle Field Services Cloud (OFSC), Oracle Fusion, Oracle CX
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2mo
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Vice President, Customer Experience - Any ADM location in the US
Kennesaw or United States
$169k-$268k/yr OnsiteFull Time
ADM
ADMNYSE: ADM: Processes agricultural commodities into human and animal nutrition ingredients.
15+ YOE5+ MgmtBachelor's degree required (MBA preferred); 15+ years progressive leadership in customer experience/account management/commercial operations with 5+ years overseeing CX; experience in Health & Wellness or related industries; strong cross-functional leadership and operational discipline.
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