TELUS Digital: Canadian private BPO and digital-services delivering customer experience, AI, data, IT, and trust-and-safety services for brands.
7+ YOE7+ years in software delivery; experience with contact center solutions; strong program management; cross-functional leadership; AI-enabled CX delivery; global teams; experience in regulated industries.
Genesys, Amazon Connect, Five9, Google Contact Center AI
Qualtrics: Private cloud software helping organizations manage customer and employee experiences by identifying and resolving friction across touchpoints.
10+ YOE3+ MgmtProven product management leadership with 10+ years in product roles and >3 years managing PMs; experience defining strategy, scaling products, driving execution, and applying AI to product development.
Qualtrics: Private cloud software helping organizations manage customer and employee experiences by identifying and resolving friction across touchpoints.
10+ YOE3+ MgmtProven product leadership with 10+ years in product management and >3 years managing PMs, expert in product strategy, AI-applied product development, cross-functional execution, and customer engagement.
MicrosoftNASDAQ: MSFT: Multinational technology providing software, cloud, and AI solutions.
12+ YOE10+ MgmtBachelor's degree or equivalent experience; 12+ years related experience required, with extensive data center, project management, commercial construction, and people management experience preferred.
Assured Data Protection: UK-headquartered managed service provider delivering backup, disaster recovery, and cyber-resilience services to enterprise and mid-market organizations worldwide.
Hands-on HubSpot administration, another major SaaS platform, CRM/CX data structures, SaaS integrations, formal change management, troubleshooting, and stakeholder communication required.