9 cx manager jobs at 5 companies in Lutz, FL
5d
Save
Mark Applied
Hide
Sr. Manager, CX Research
New York City or Lake Forest or Bothell or Collegeville or Walton-on-the-Hill or Tampa or Groton or Thessaloniki
$124k-$207k/yr OnsiteFull Time
5+ YOEBachelor's with 7+ years or master's with 5+ years in CX, UX, or product research; requires qualitative and quantitative research, applied statistics, agile development, stakeholder management, and Python or R proficiency.
Python, R, Qualtrics, SPSS, UserZoom, Medallia
5d
Save
Mark Applied
Hide
Director, CX Research
New York City or Lake Forest or Bothell or Collegeville or Walton Oaks or Tampa or Groton or Thessaloniki
$177k-$294k/yr OnsiteFull Time
8+ YOE2+ MgmtBachelor’s degree in a research or human-centered field, 8+ years of UX or behavioral research, 2+ years leading researchers, and qualitative and quantitative research experience. Advanced degree and regulated-industry experience preferred.
Python, R, Qualtrics, SPSS
2w
Save
Mark Applied
Hide
Gemini Enterprise for CX Specialist
Chicago or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or Albany or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$59k-$196k/yr HybridFull Time
3+ YOERequires 3+ years in technology transformation, contact center technologies, and conversational AI or CCaaS; bachelor's degree or equivalent experience; GCP experience preferred.
Google Cloud Platform (GCP), Google Cloud, Gemini Enterprise, Voice AI, BigQuery, Looker, Vertex AI, Gemini Foundation Models, Google CX Agent Studio, AWS, Genesys, Avaya, NICE, Waterfall, Agile
2w
Save
Mark Applied
Hide
CX Specialist - Southeast
Lakeland, Florida, United States
OnsiteFull Time
2+ YOEBachelor's degree in business or related field, 2+ years in customer service, dispatch, account management, or coordination, and experience with CRM, ERP, or field service management software.
CRM, ERP, field service management software
2w
Save
Mark Applied
Hide
Gemini Enterprise for CX Sr. Engineer
Chicago or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or Albany or St. Pete or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$87k-$266k/yr HybridFull Time
5+ YOERequires 5+ years in contact center technologies, 3+ years in technology transformation, bachelor's degree or equivalent experience, and expertise in AI agents, CCaaS, cloud platforms, Agile, and Waterfall.
Google Cloud Platform, Gemini Enterprise for Customer Experience (GECX), Voice AI, BigQuery, Looker, Vertex AI, Gemini Foundation Models, Google CX Agent Studio, CCaaS, AWS, Google, Genesys, Avaya, NICE, Agile, Waterfall
1mo
Save
Mark Applied
Hide
Director of Digital Customer Experience & AI Innovation
Temple Terrace or Rolling Meadows
$161k-$280k/yr HybridFull Time
8+ YOE3+ Mgmt8+ years in SaaS Customer Success/CX/CS/Sales with 3+ years leadership; expertise in end-to-end journey design, design thinking, AI/LLM integration, analytics and executive governance.
Tableau, Looker, Gainsight, Staircase, ChurnZero, Salesforce
1d
Save
Mark Applied
Hide
Experience Designer (Visual and Product) - Manager- Commercial Technology & Innovation
New York City or Dallas or Tampa or Atlanta or Chicago or Washington
$99k-$232k/yr OnsiteFull Time
5+ YOEBachelor's degree and at least 5 years of experience required. Expertise in UX research, human-centered design, CX, UI prototyping, analytical thinking, trend analysis, project leadership, and team mentoring.
2mo
Save
Mark Applied
Hide
Director of Digital Customer Experience & AI Innovation
Temple Terrace or Rolling Meadows
$161k-$280k/yr HybridFull Time
8+ YOE3+ MgmtBachelor's degree or 4+ years experience; 8+ years in Customer Success/CX/Sales/Digital CX with 3+ years leadership in SaaS; expertise in design thinking, AI/ML integration, predictive analytics, and BI/CS platforms.
Tableau, Looker, Gainsight, Staircase, ChurnZero, Salesforce
2w
Save
Mark Applied
Hide
Google Ecosystem Business Development Director
United States or Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek
$113k-$302k/yr HybridFull Time
8+ YOERequires 8+ years in business development, sales, alliance, or consulting and 10+ years in complex pursuit management, plus enterprise transformation, executive relationship, and AI, data, analytics, CX, or cybersecurity expertise.
BigQuery, Vertex AI, Gemini Enterprise, Gemini Code Assist, Customer Engagement Suite (CES), Looker, Apigee, Google Maps Platform, AlloyDB, Security Operations, Mandiant, Agent Builder, BigLake, Dataplex