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15 cx manager jobs at 10 companies in Pasadena, TX

1mo
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Federal Commissioning (Cx) Operations Manager
Tampa or Fort Worth or Houston or Austin or Nashville or Greenwood Village
$130k-$181k/yr OnsiteFull Time
Smith Seckman Reid
Smith Seckman Reid: Provides engineering design and consulting services for complex facilities.
12+ YOEBachelor's in engineering, PE or architect, 12+ years relevant experience, CxA certification required within 90 days, DoD project experience preferred, CAC eligibility and ability to meet U.S. project requirements.
CRM, Unified Facilities Criteria (UFC)
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Federal Commissioning (Cx) Operations Manager
Tampa or Fort Worth or Houston or Austin or Nashville or Greenwood Village
$130k-$181k/yr OnsiteFull Time
Smith Seckman Reid
Smith Seckman Reid: Provides engineering design and consulting services for complex facilities.
12+ YOEBachelor's in engineering, PE or licensed architect, CxA within 90 days, 12+ years relevant experience (commissioning preferred), DoD project experience preferred, eligible for U.S. Government CAC; some projects may require U.S. citizenship. Employer sponsorship not available.
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Federal Commissioning (Cx) Operations Manager
Tampa or Fort Worth or Houston or Austin or Nashville or Greenwood Village
$130k-$181k/yr OnsiteFull Time
SSR
SSR: Engineering, design, and consulting services for facility infrastructure.
12+ YOEBachelor's in engineering, PE or licensed architect, 12+ years relevant experience, CxA certification required within 90 days, CAC eligibility, experience with federal/DoD projects preferred.
Unified Facilities Criteria (UFC)
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Customer Experience Program Manager
New Orleans or The Woodlands or Little Rock
HybridFull Time
Entergy
EntergyNYSE: ETR: Electric and natural gas utility provider.
5+ YOEBachelor's in business/marketing, 5+ years in customer experience or program management, strong stakeholder communication, program roadmap and business case development, proficiency with CX analytics and project management practices.
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1d
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Consultant, Customer Experience & Business Process Improvement (CX&BPI), HPE Operations
Bucharest or Sofia or Spring or Chennai or Bengaluru or Tlaquepaque
$106k-$243k/yr HybridFull Time
Hewlett Packard Enterprise
Hewlett Packard EnterpriseNYSE: HPE: Providing global edge-to-cloud infrastructure and IT solutions for businesses.
6+ YOEBachelor's/Master's in business or engineering (or equivalent experience),6+ years supporting transformation programs,program management,stakeholder engagement,change management,Lean Six Sigma or equivalent,and strong Microsoft Office skills.
Microsoft Office
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3d
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CSX - Manager, Contact Center Transformation
New York or Tampa or Chicago or Washington or Dallas or Los Angeles or Baltimore or Denver or Minneapolis or Boston or Florham Park or San Diego or San Francisco or San Jose or Philadelphia or Seattle or Pittsburgh or Houston or Portland
$99k-$232k/yr FieldFull Time
PwC
PwC: Providing audit, tax, and management consulting services to businesses.
5+ YOEBachelor's degree,5+ years experience,expertise in CX strategy,customer journey analysis,business process improvement,CRM and KPI-driven decision making,and demonstrated team leadership;willingness to travel up to 80%.
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2d
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Consultant, Customer Experience & Business Process Improvement (CX&BPI), HPE Operations
Sofia or Spring or Tlaquepaque or Bucharest
$120k-$275k/yr HybridFull Time
Hewlett Packard Enterprise
Hewlett Packard EnterpriseNYSE: HPE: Providing global edge-to-cloud infrastructure and IT solutions for businesses.
10+ YOEBachelor's/Master's in business or engineering (or equivalent),10+ years leading transformation/programs,experience with program governance,KPI management,stakeholder engagement;PMP and Lean Six Sigma preferred.
Microsoft Office
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1d
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Consultant, Customer Experience & Business Process Improvement (CX&BPI), HPE Operations
Bucharest or Sofia or Spring or Chennai or Bengaluru or Tlaquepaque
$106k-$243k/yr HybridFull Time
Hewlett Packard Enterprise
Hewlett Packard EnterpriseNYSE: HPE: Provides edge-to-cloud IT infrastructure and platform services.
6+ YOE6–10 years supporting transformation programs, bachelor's/master's in business or engineering or equivalent experience, PMP/PMI or Lean Six Sigma preferred, change management and stakeholder engagement, strong Microsoft Office skills.
Microsoft Office
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Manager, Support Operations
Houston, Texas, United States
RemoteFull Time
HungerRush
HungerRush: Integrated cloud point-of-sale and management solutions for restaurants.
5+ YOE2+ Mgmt5+ years contact center operations experience with 2+ years WFM/QA/CX operations leadership; forecasting/scheduling platform experience; strong analytics and executive reporting skills.
Assembled, Zendesk
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4d
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Manager, Intelligent Communication Systems
Pasadena, Texas, United States
HybridFull Time
San Jacinto College
San Jacinto College: Providing higher education and technical training in Houston.
3+ YOEOversee UCaaS/CCaaS and contact center technologies, lead analysts, deliver CX and AI voice/chatbot initiatives, expertise in VoIP/SIP, model training and RLHF; Bachelor's required; minimum 3 years experience.
UCaaS, CCaaS, VoIP, SIP, RLHF
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2d
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Consultant, Customer Experience & Business Process Improvement (CX&BPI), HPE Operations
Sofia or Spring or Tlaquepaque or Bucharest
$120k-$275k/yr HybridFull Time
Hewlett Packard Enterprise
Hewlett Packard EnterpriseNYSE: HPE: Provides edge-to-cloud IT infrastructure and platform services.
10+ YOEBachelor's or Master's (or equivalent) and 10+ years leading transformation programs; experience with program governance, KPI measurement, change management; PMP and Lean Six Sigma preferred; strong facilitation and stakeholder skills.
Microsoft Office
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Commissioning Lead
Houston or Remote
OnsiteFull Time
Giga Energy
Giga Energy: Manufactures electrical infrastructure and operates modular AI data centers.
5+ YOE5+ years commissioning; 3+ years leading Cx on data centers or large-scale projects; MEP/electrical systems; develop/execute commissioning plans; read drawings and specs.
MEP, Electrical Systems, BMS/Controls, Procore, Bluebeam, IST, FPTs
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3w
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Sr. Principal, Customer Experience (Dallas, Houston, San Antonio, and Austin)
Austin or Dallas or Houston or San Antonio
$162k-$243k/yr OnsiteFull Time
Slalom
Slalom: Provides business and technology consulting and software engineering services.
Senior go-to-market CX leader with proven experience in CX strategy, business development, sales enablement, delivery leadership, and people development across regional markets.
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2d
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Senior Director Oracle Cloud Solution Architect
Irving or Dallas or Houston
$142k-$300k/yr OnsiteFull Time
Capgemini
CapgeminiEuronext Paris: CAP: Provides global IT consulting and digital transformation services.
15+ YOEBachelor's degree,15+ years in the Oracle SaaS ecosystem (ERP, SCM, CX),proven consultative sales and delivery leadership,experience engaging C-level executives,strategic sales and people management skills.
Oracle
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4w
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Genesys Cloud Architect
Texas City, Texas, United States
RemoteFull Time
Miratech
Miratech: Provides digital engineering and IT consulting for global enterprises
7+ YOE7+ years in contact center technologies with Genesys Cloud CX expertise; experience with IVR, omnichannel routing, WFM, SIP/SBC, API integrations (REST/SOAP), CRM integrations, and large-scale cloud contact center design.
Genesys Cloud CX, REST, SOAP, Salesforce, Microsoft Dynamics, ServiceNow, SIP, Session Border Controller (SBC), AI/ML
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