21 cx manager jobs at 12 companies in Roebling, NJ

6d
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Sr. Manager, CX Research
New York City or Lake Forest or Bothell or Collegeville or Walton-on-the-Hill or Tampa or Groton or Thessaloniki
$124k-$207k/yr OnsiteFull Time
Pfizer
PfizerNYSE: PFE: Multinational pharmaceutical and biotechnology.
5+ YOEBachelor's with 7+ years or master's with 5+ years in CX, UX, or product research; requires qualitative and quantitative research, applied statistics, agile development, stakeholder management, and Python or R proficiency.
Python, R, Qualtrics, SPSS, UserZoom, Medallia
2w
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Gemini Enterprise for CX Specialist
Chicago or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or Albany or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$59k-$196k/yr HybridFull Time
Accenture
AccentureNYSE: ACN: Global professional services delivering 360° value.
3+ YOERequires 3+ years in technology transformation, contact center technologies, and conversational AI or CCaaS; bachelor's degree or equivalent experience; GCP experience preferred.
Google Cloud Platform (GCP), Google Cloud, Gemini Enterprise, Voice AI, BigQuery, Looker, Vertex AI, Gemini Foundation Models, Google CX Agent Studio, AWS, Genesys, Avaya, NICE, Waterfall, Agile
5d
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Senior Manger, Product Manager-Family CX, Teen Checking
New York City or Richmond or Wilmington or Philadelphia
$183k-$250k/yr OnsiteFull Time
Capital One
Capital OneNYSE: COF: A technology-driven bank providing diverse financial services.
4+ YOEBachelor's or master's degree in a quantitative field, business, or marketing; alternatively, a bachelor's degree in any field plus 4 years of product management experience.
5d
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Senior Manger, Product Manager-Family CX, Teen Checking
New York City or Richmond or Philadelphia or Wilmington
$183k-$250k/yr OnsiteFull Time
Capital One
Capital OneNYSE: COF: A technology-driven bank providing diverse financial services.
4+ YOEBachelor's or master's degree in a quantitative, business, or marketing field, or a bachelor's degree plus 4 years of product management experience. Experience with consumer-facing digital products preferred.
5d
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Senior Manger, Product Manager-Family CX, Teen Checking
New York City or Richmond or Philadelphia or Wilmington
$183k-$250k/yr OnsiteFull Time
Capital One
Capital OneNYSE: COF: A technology-driven bank providing diverse financial services.
4+ YOEBachelor's or master's degree in a quantitative field, business, or marketing; alternatively, any bachelor's degree plus 4 years of product management experience. Consumer digital product experience preferred.
1d
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Manager, CX/UX and Visual Design, Renters
Jersey City or Philadelphia
$174k-$200k/yr OnsiteFull Time
Chubb
ChubbNYSE: CB: Global provider of property, casualty, accident, health, and life insurance.
5+ YOE5+ years of UX experience preferred; product or UX/UI design experience; expertise in research, wireframing, high-fidelity UI, testing, responsive design, and collaborative design tools.
Figma, Mural, HTML, CSS, JavaScript, Chubb Design System
3mo
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Customer Experience (CX) Practice Lead - Google Cloud (Gemini Enterprise) (Chicago, IL, US)
Chicago or Atlanta or New York City or Bridgewater or Dallas or San Francisco
$98k-$233k/yr HybridFull Time
Capgemini
CapgeminiEuronext Paris: CAP: Global leader in consulting, digital transformation, and engineering services.
10+ YOE10+ years in presales/solution architecture/technical consulting; Google Cloud expertise; strong executive engagement; travel up to 50%
Google Cloud Platform, Generative AI, Customer Experience
1mo
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Senior Director Agent Experience and Insights
Philadelphia or Denver or Cedar Rapids or Baltimore
$180k-$200k/yr HybridFull Time
Transamerica
Transamerica: Insurance, retirement, and investment solutions provider.
8+ YOE3+ MgmtBachelor's degree; 8 years experience in marketing/CX/operations with 3 years leadership; deep CX methodologies, change management, stakeholder communication, MS Office and CX tools; ability to travel 25–50%.
Microsoft Office, CX tools/software
1mo
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Technology Manager – Customer Experience Engineering
Raritan, New Jersey, United States
$102k-$177k/yr HybridFull Time
Johnson & Johnson
Johnson & JohnsonNYSE: JNJ: A global healthcare leader in innovative medicine and MedTech.
8+ YOE3+ MgmtBachelor's in STEM,8+ years IT experience including 3+ years people leadership in CX/Supply Chain,experience with EDI (IBM sterling/OpenText),microservices,APIs,AWS,Node.js,SAP OTC,and applied AI;strong security/compliance knowledge.
IBM sterling, OpenText, AWS, Node.js, SAP
1mo
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Free People Manager, Global Customer Experience & Insights
Philadelphia, Pennsylvania, United States
OnsiteFull Time
Free People
Free PeopleNASDAQ: URBN: Bohemian-inspired fashion and lifestyle retailer.
5+ YOE1+ Mgmt5+ years consumer/market research or CX/UX experience, multi-method research expertise, UX research experience, strong storytelling/data visualization, experience managing research programs and teams, Bachelor’s degree in related field.
Qualtrics, SPSS, SAS
1mo
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Free People Manager, Global Customer Experience & Insights
Philadelphia, Pennsylvania, United States
OnsiteFull Time
Free People
Free PeopleNASDAQ: URBN: Bohemian-inspired fashion and lifestyle retailer.
5+ YOE5+ years consumer/market research or CX/UX experience, multi-method research leadership, strong storytelling and data visualization, UX research experience, Bachelor's degree in related field required.
Qualtrics, SPSS, SAS
2w
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Client Experience Technical Product Owner
Malvern or Charlotte or Dallas or Fort Worth or Scottsdale
HybridFull Time
Vanguard
Vanguard: Global investment management firm owned by its client funds.
8+ YOEUndergraduate degree or equivalent experience, 8+ years of related business experience, strong strategy and communication skills, CX and financial industry experience, and knowledge of data engineering, governance, analytics, SQL, and Python.
SQL, Python, Power BI, Tableau, AWS S3, GitHub
2mo
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Executive Director, Chase Auto Customer and Client Experience Strategy
Plano or Wilmington
OnsiteFull Time
Chase
ChaseNYSE: JPM: U.S. consumer and commercial bank serving individuals, families and businesses with banking, lending, cards and investment services.
10+ YOE10+ Mgmt10+ years leadership in consumer or commercial businesses, demonstrated CX strategy and implementation, team leadership, strong analytical and communication skills, experience leveraging AI and building business cases, BS/BA required.
AI
2mo
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Building Enclosure Associate Principal
Mount Laurel, New Jersey, United States
$105k-$150k/yr OnsiteFull Time
ECS Group of Companies
ECS Group of Companies: Professional engineering firm specializing in geotechnical and environmental services.
8+ YOEBachelor's or Master’s in engineering/architecture,8+ years building enclosure consulting experience,PE or RA or IIBEC/BE/Cx certifications,knowledge of codes and testing,project management and staff mentorship skills.
2w
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Google Ecosystem Business Development Director
United States or Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek
$113k-$302k/yr HybridFull Time
Accenture
AccentureNYSE: ACN: Global professional services delivering 360° value.
8+ YOERequires 8+ years in business development, sales, alliance, or consulting and 10+ years in complex pursuit management, plus enterprise transformation, executive relationship, and AI, data, analytics, CX, or cybersecurity expertise.
BigQuery, Vertex AI, Gemini Enterprise, Gemini Code Assist, Customer Engagement Suite (CES), Looker, Apigee, Google Maps Platform, AlloyDB, Security Operations, Mandiant, Agent Builder, BigLake, Dataplex
3d
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Omnichannel Contact Center Director
Philadelphia, Pennsylvania, United States
OnsiteFull Time
LAGOS
LAGOS: Privately held American luxury fine-jewelry brand serving women and men with handcrafted designs.
7+ YOEBachelor’s degree preferred and 7+ years in customer service, contact center, retail operations, or omnichannel CX, including team leadership, operations, KPI management, workforce planning, and cross-functional collaboration.
Zendesk, AI, CRM
2w
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IT Lead – Customer Experience Engineering
Raritan, New Jersey, United States
$94k-$152k/yr HybridFull Time
Johnson & Johnson
Johnson & JohnsonNYSE: JNJ: A global healthcare leader in innovative medicine and MedTech.
6+ YOEBachelor's degree in a STEM field and 6+ years of IT experience, including CX, supply chain, microservices, and integration experience. Requires EDI, cloud architecture, and agentic AI expertise.
IBM Sterling, OpenText, API, microservices, SAP BTP-IS, Agentic AI, AWS, Node.js, EDI, middleware, Electronic Data Interchange (EDI), GxP, SOX, HIPAA, Privacy, GDPR, CSAT, NPS