4,389 customer experience manager jobs at 1,316 companies in Roebling, NJ
3d
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Customer Experience Manager
Swedesboro, New Jersey, United States
$70k-$80k/yr OnsiteFull Time
5+ YOEBachelor's degree or equivalent experience, 5+ years in customer experience, account management, or customer success, strategic account relationship management, analytical skills, executive communication, and cross-functional leadership.
CRM, Salesforce, ERP, Lean, Six Sigma
4d
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Customer Experience Manager
Horsham, Pennsylvania, United States
$70k-$80k/yr OnsiteFull Time
5+ MgmtRequires customer service or call center team leadership, KPI management, process improvement, training development, telephony and Microsoft Office proficiency, strong communication, and schedule flexibility. Bachelor's degree and 5+ years preferred.
telephony systems, call center technology, Microsoft Office, ServiceTitan, CRM
3w
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Customer Experience Manager
Toms River, New Jersey, United States
$19/hr OnsiteFull Time
2+ MgmtHigh school diploma or equivalent, 2+ years of management experience, strong communication, multitasking, creative thinking, composure under pressure, and flexible schedule availability.
cash register
5d
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Customer Experience Manager
Montgomery, Pennsylvania, United States
OnsiteFull Time
3+ YOE3+ MgmtHigh school diploma or GED and at least 3 years of retail or related management experience required. Associate or bachelor's degree in business is desirable.
Learning Management System (LMS), auto-scheduler system, front-end scanning equipment, register, intercom, power jack, hand jack
1mo
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Customer Experience Manager
Manalapan Township or California
$80k-$100k/yr OnsiteFull Time
5+ YOEAssociate's degree in business (Bachelor's preferred),5-7+ years progressive customer service leadership, proficiency with Microsoft Office, ERP,WMS,EDI,CRM,strong communication and problem-solving skills.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, ERP, WMS, EDI, CRM
1mo
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Senior Customer Experience Manager
Eatontown, New Jersey, United States
$75k-$85k/yr RemoteFull Time
3+ YOE5+ years experience or bachelor\u0002s degree; 3+ years in tech consulting or customer-facing roles; strong client relationship, project management, and analytical skills; working knowledge of Cisco and Microsoft portfolios; ability to develop playbooks.
Cisco, Microsoft Teams, Microsoft SharePoint, Microsoft 365
3mo
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Customer Experience Specialist
Swarthmore, Pennsylvania, United States
$8-$14/hr OnsiteFull Time
Customer service focused; office management experience helpful; some sales/marketing experience; inventory assistance.
3mo
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Customer Experience Specialist
Swarthmore, Pennsylvania, United States
$8-$14/hr OnsiteFull Time
Customer-focused professional with strong communication skills; office management experience a plus; some sales/marketing experience; assist with inventory.
CRM, Bookkeeping Software, Field Service Management
2w
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Retail Customer Experience Manager
Trenton, New Jersey, United States
$17-$23/hr OnsiteFull Time
3+ YOERequires 3+ years of retail leadership experience, customer-focused coaching skills, and ability to stand, move, lift 25–50 pounds, climb ladders, and work nights, weekends, and early mornings.
POS, Self-Checkout, BOPIS, MCC/Extend
1mo
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Customer Experience Coordinator
Deptford, New Jersey, United States
$17-$17/hr OnsiteFull Time
1+ YOE0.5+ MgmtOversee front-end associates, deliver excellent customer service, train and mentor staff, manage POS/register coverage, and meet store operational and shrink goals; requires 1 year retail and 6 months leadership experience.
POS
1d
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Customer Experience Consultant
New Jersey or Ohio or Illinois or Florida or Chicago or Columbus or South Brunswick Township or Orlando
$104k-$157k/yr HybridFull Time
Bachelor's degree required; operations, supply chain, business, analytics, or related study preferred. Requires customer-facing operations, escalation management, service recovery, reporting, metrics, communication, and problem-solving experience.
1mo
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Director, Customer Experience
Radnor or Charlotte or Fort Wayne or Omaha
$97k-$176k/yr HybridFull Time
7+ YOE3+ Mgmt7+ years in customer engagement/experience,3+ years leadership,BA or equivalent,strong presentation,strategic thinking,and ability to translate customer insights to business value.
2mo
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Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yr HybridFull Time
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, IVR, GenAI
1mo
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Customer Experience Lead - Full Time
Exton, Pennsylvania, United States
$16/hr OnsiteFull Time
Customer-service focused retail leader who can supervise front-end operations, coach associates, manage transactions, and maintain merchandising standards.
1w
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Customer Service Manager
Swedesboro, New Jersey, United States
HybridFull Time
5+ YOEBachelor's degree or equivalent experience; 5+ years in customer experience, account management, or customer success; strategic account management, analytics, executive communication, and cross-functional leadership skills.
CRM, Salesforce, ERP, Lean, Six Sigma
2mo
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Customer Experience Supervisor
Hatfield, Pennsylvania, United States
$65k-$75k/yr OnsiteFull Time
2+ YOE2+ Mgmt2+ years supervisory experience in luxury retail, high-end hospitality, or boutique gallery; strong coaching, problem-solving, and data skills; proficient with Google Sheets, Shopify, and CRM; able to manage showroom operations and customer experience.
Google Sheets, Shopify, CRM
1w
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Digital Experience Manager
Austin or Somerset
$95k-$125k/yr OnsiteFull Time
5+ YOEBachelor's degree or equivalent experience; 5–10 years in digital experience, product marketing, customer experience, or related fields; matrixed collaboration, analytics, project management, and cross-functional influence.
SaaS
1d
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Customer Experience Coordinator - Northern Liberties, PA
Philadelphia, Pennsylvania, United States
OnsiteFull Time
2+ YOERequires 2+ years in customer service, advanced computer and practice management software knowledge, organization, communication, multitasking, emotional intelligence, and adaptability in high-stakes environments.
5d
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Agent Experience Manager
Haddon Township or Moorestown
$28-$31/hr OnsiteFull Time
2+ YOERequires 2+ years in customer service, training, office management, hospitality, or operations; strong communication, organization, problem-solving, creative writing, and relationship-management skills.
Zendesk, Salesforce, Confluence
4d
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Guest Experience Manager
Philadelphia, Pennsylvania, United States
$60k-$65k/yr OnsiteFull Time
3+ YOE3+ MgmtBachelor's degree preferred or 3–5 years managing staff in sales and customer service; ticketed venue experience, coaching skills, strong problem-solving, and excellent oral communication required.
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