4 cx manager jobs at 3 companies in Winter Haven, FL
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CX Specialist - Southeast
Lakeland, Florida, United States
OnsiteFull Time
2+ YOEBachelor's degree in business or related field, 2+ years in customer service, dispatch, account management, or coordination, and experience with CRM, ERP, or field service management software.
CRM, ERP, field service management software
2w
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Manager, CX Peer Advocacy & Community Lead
New York City or Walton Oaks or Tampa or Bothell or Thessaloniki Pylaia or Collegeville
$99k-$165k/yr HybridFull Time
4+ YOEBachelor's degree in communications, sociology, marketing, or related field; 4+ years in community management or advocacy; content publishing, beta programs, analytics, KPI dashboards, and influence leadership experience required.
Microsoft Teams, Viva Engage, Slack
2w
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Senior Manager, CX Digital Learning Experience & Gamification Lead
New York City or Walton Oaks or Tampa or Bothell or Collegeville or Thessaloniki
$124k-$207k/yr HybridFull Time
6+ YOEBachelor's degree and 6+ years in digital learning, video production, or interactive content, or master's degree with 5+ years. Requires learning frameworks, adaptive pathways, gamification, assessment, and facilitation experience.
video, audio, interactive experiences, simulations
3w
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CSX - Manager, Contact Center Transformation
New York or Tampa or Chicago or Washington or Dallas or Los Angeles or Baltimore or Denver or Minneapolis or Boston or Florham Park or San Diego or San Francisco or San Jose or Philadelphia or Seattle or Pittsburgh or Houston or Portland
$99k-$232k/yr FieldFull Time
5+ YOEBachelor's degree,5+ years experience,expertise in CX strategy,customer journey analysis,business process improvement,CRM and KPI-driven decision making,and demonstrated team leadership;willingness to travel up to 80%.