43 cx jobs at 25 companies in Pennsylvania
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QC/CX Specialist
Canonsburg, Pennsylvania, United States
OnsiteFull Time
5+ YOEPerform quality control/commissioning inspections, maintain test/inspection records and reports, communicate quality requirements, and resolve nonconformances on electrical construction projects.
Microsoft Office Suite, Bluebeam, PlanGrid
3w
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Director, Salesforce CX Product Leader
Conshohocken, Pennsylvania, United States
OnsiteFull Time
10+ YOE5+ Mgmt10+ years product management experience with Salesforce customer experience solutions, 5+ years leadership, bachelor's degree, strong stakeholder, roadmap, financial, and Agile/SAFe skills.
Salesforce, Service Cloud, Experience Cloud, CRM, Design Thinking, Agile, SAFe, AI
5d
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Gemini Enterprise for CX Specialist
Chicago or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or Albany or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$59k-$196k/yr HybridFull Time
3+ YOERequires 3+ years in technology transformation, contact center technologies, and conversational AI or CCaaS; bachelor's degree or equivalent experience; GCP experience preferred.
Google Cloud Platform (GCP), Google Cloud, Gemini Enterprise, Voice AI, BigQuery, Looker, Vertex AI, Gemini Foundation Models, Google CX Agent Studio, AWS, Genesys, Avaya, NICE, Waterfall, Agile
1mo
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Director, CX Data Enablement & Platforms Technical Suite Lead
Pennsylvania or Dublin
$188k-$282k/yr RemoteFull Time
10+ YOE6+ MgmtBachelor's in CS/engineering/IS required; 10+ years in data engineering/architecture/platform delivery; 3+ years leading dev teams; 6+ years leading people; experience with enterprise data platforms, MDM, governance, Agile/product operating models; 10-20% travel.
3mo
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Senior CX/UX Designer (AI Innovation for Tax & Accounting) – Hybrid (CT/ET) R0056827
Coppell or Chicago or Harrisburg or Plantation or Austin or Princeton or Kennesaw or Houston or Tampa or Philadelphia or Dallas
$86k-$149k/yr HybridFull Time
2+ YOESenior-level UX designer with 2+ years in role and 1+ year in AI-focused innovation; strong prototyping, enterprise UX, data privacy, accessibility; experienced with front-end concepts and design systems.
HTML, CSS, Prototyping tools, Design systems software
3w
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QA/QC Engineer (MEP/Cx)
Scranton or Dallas or New York or San Francisco
$90k-$150k/yr OnsiteFull Time
3+ YOEOSHA-30 required or within 30 days, 3+ years data center experience, 2+ years QA/QC experience, strong Cx/QA/QC knowledge, Procore experience preferred, willing to travel, must be authorized to work in the US.
Procore
3mo
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Sr. Scientist, R&D – Consumer Experience (CX) Product Insights
Glenview or Warrendale
$90k-$112k/yr HybridFull Time
4+ YOEBachelor’s degree required; 4+ years (BS) or 3+ years (MS) in consumer/product research or CX roles; strong consumer research and CX leadership.
Qualitative Research, Quantitative Research, Survey Platforms, Data Analysis Tools
2w
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Scientist, R&D – Consumer Experience (CX) Product Insights
Warrendale, Pennsylvania, United States
$78k-$97k/yr HybridFull Time
2+ YOEBachelor's in relevant field with 2 years' consumer/product research experience (or Master's with 1 year or PhD), qualitative and quantitative research skills, CX study design, synthesis, and cross-functional collaboration.
1mo
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Advanced Data Analytics Manager- CX
Malvern or Charlotte
HybridFull Time
8+ YOE8+ years in analytics/data science, hands-on SQL/Python/Tableau/AWS, people leadership, executive presentations, experimentation or digital analytics experience preferred.
SQL, Python, Tableau, AWS, PowerPoint, Adobe
1mo
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Advanced Data Analytics Manager- CX
Charlotte or Malvern
HybridFull Time
8+ YOEEight years of analytics and data science experience; SQL, Python, Tableau, and AWS proficiency; progressive people leadership; executive presentations; undergraduate degree or equivalent experience.
SQL, Python, Tableau, AWS, PowerPoint, Adobe
1w
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Manager, CX Peer Advocacy & Community Lead
New York City or Walton Oaks or Tampa or Bothell or Thessaloniki Pylaia or Collegeville
$99k-$165k/yr HybridFull Time
4+ YOEBachelor's degree in communications, sociology, marketing, or related field; 4+ years in community management or advocacy; content publishing, beta programs, analytics, KPI dashboards, and influence leadership experience required.
Microsoft Teams, Viva Engage, Slack
6d
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Senior Manger, Product Manager-Family CX, Teen Checking
New York City or McLean or Philadelphia or Wilmington or Richmond
$183k-$250k/yr OnsiteFull Time
4+ YOEBachelor's or master's degree in a quantitative, business, or marketing field, or bachelor's degree in any field with 4+ years of product management experience; digital product experience preferred.
6d
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Senior Manger, Product Manager-Family CX, Teen Checking
New York City or McLean or Richmond or Wilmington or Philadelphia
$219k-$250k/yr OnsiteFull Time
4+ YOEBachelor's or master's degree in a quantitative, business, or marketing field, or bachelor's degree plus 4 years of product management experience; consumer digital product experience preferred.
6d
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Senior Manger, Product Manager-Family CX, Teen Checking
New York City or McLean or Philadelphia or Wilmington or Richmond
$183k-$250k/yr OnsiteFull Time
4+ YOEBachelor's or master's degree in a quantitative, business, or marketing field, or any bachelor's degree with 4+ years of product management experience; digital product experience preferred.
1mo
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CX Project Manager I,II,III, or Sr- Data Center
Lubbock or Dallas or Fort Worth or Albuquerque or Oklahoma City or Pennsylvania or Kansas or North Carolina or South Carolina or Virginia or Georgia or Texas or Florida or Iowa or Wyoming
$135k-$185k/yr FieldFull Time
10+ YOEBachelor's in Architecture/Engineering/Construction (or +5 years experience), 10+ years commissioning project management experience, proficiency in P6/Microsoft Project and Microsoft Office, strong leadership, business development, scheduling and estimating skills, and ability to travel up to 100%.
P6, Microsoft Project, Microsoft Excel, Microsoft Word, Microsoft Outlook
1w
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Health & Benefits - AI Bot Optimization Specialist (Remote)
Oak Brook or Alabama or Arizona or Florida or Georgia or Iowa or Illinois or Indiana or Michigan or Minnesota or Missouri or North Carolina or Nebraska or Pennsylvania or South Carolina or Tennessee or Texas or Utah or Virginia or West Virginia
$36-$40/hr RemoteFull Time
2+ YOERequires 2+ years in conversational AI, chatbot optimization, digital CX analytics, or CX systems administration; experience with CX metrics and strong analytical, testing, and communication skills.
Intercom Fin, Fin Voice, AI Insights, CX Score, Topics Explorer, Trends
3w
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Customer Experience Manager
Dayton or Illinois or Georgia or Texas or Ohio or North Carolina or Pennsylvania or Michigan or Florida or Ontario
$87k-$144k/yr RemoteFull Time
Experience in CX or related field with journey mapping, AI/LLM familiarity, project leadership, analytics with CX metrics and platforms, and stakeholder influence skills.
Qualtrics, Medallia, Salesforce, Zendesk, chatbots, LLMs
3w
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Customer Experience Manager
Dayton or Illinois or Georgia or Texas or Ohio or North Carolina or Pennsylvania or Michigan or Florida or Ontario
$87k-$144k/yr HybridFull Time
Experience in customer experience, journey mapping or UX research; AI and CX platform familiarity; proven project leadership, analytics with CX metrics, and stakeholder communication.
Qualtrics, Medallia, Salesforce, Zendesk, LLMs
3mo
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Sales Engineer - Public Sector
District of Columbia or Connecticut or Virginia or Minnesota or Texas or Massachusetts or Pennsylvania or North Carolina or Illinois or New York or New Jersey or New Hampshire
RemoteFull Time
5+ YOE5+ years presales/solutions consulting with AI/CX domain knowledge; ability to design pilots, ROI planning, and AI-enabled CX/ES solutions.
AI, ML, APIs, Cloud platforms, Zendesk platform, Analytics
1mo
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Senior Vice President, Product Management- Sprinklr Service
Austin or New York City or London or Melbourne or Sydney or Alabama or Colorado or Connecticut or Delaware or Florida or Georgia or Illinois or Indiana or Maine or Massachusetts or Michigan or Minnesota or New Hampshire or New Jersey or New York or Ohio or Pennsylvania or Rhode Island or South Carolina or Tennessee or Texas or Utah or Vermont or Virginia or Washington or Wisconsin or Australia or United Kingdom
$285k-$475k/yr OnsiteFull Time
15+ YOE10+ Mgmt15+ years product management with 10+ years leadership; deep SaaS and CX/CCaaS product experience; AI-driven product transformation and monetization; strategic and operational product leadership.
Agile, DevOps
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