8 cx specialist jobs at 6 companies in Buckhall, VA
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Senior UX/CX Specialist
Bluemont, Virginia, United States
$115k-$135k/yr OnsiteFull Time
7+ YOE7+ years of relevant experience in UX research and interaction design, accessible federal systems, and Agile/DevSecOps integration; bachelor's degree required and Public Trust eligibility required.
Agile, DevSecOps, Section 508, WCAG
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UX/CX Specialist - Mid
Bluemont, Virginia, United States
$110k-$125k/yr OnsiteFull Time
3+ YOERequires 3+ years of relevant experience, bachelor's degree in design, communications, marketing, or related field, Figma and Adobe XD proficiency, user research expertise, U.S. citizenship, and ability to obtain Public Trust.
Figma, Adobe XD
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UX/CX Specialist SME
Bluemont, Virginia, United States
$130k-$150k/yr OnsiteFull Time
10+ YOE10+ years of relevant experience, advanced UX research and interaction design, accessible federal systems design, Agile/DevSecOps integration, and a bachelor's degree in a related field.
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Gemini Enterprise for CX Specialist
Chicago or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or Albany or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$59k-$196k/yr HybridFull Time
3+ YOERequires 3+ years in technology transformation, contact center technologies, and conversational AI or CCaaS; bachelor's degree or equivalent experience; GCP experience preferred.
Google Cloud Platform (GCP), Google Cloud, Gemini Enterprise, Voice AI, BigQuery, Looker, Vertex AI, Gemini Foundation Models, Google CX Agent Studio, AWS, Genesys, Avaya, NICE, Waterfall, Agile
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CX Specialist - Temporary
Asheville or Washington or Brooklyn
$23/hr OnsiteFull Time, Temporary
Requires customer service, written and spoken communication, multitasking, problem-solving, teamwork, adaptability, technology proficiency, and flexibility around weekends, holidays, and occasional off-hours.
Zendesk, Gmail, Shopify, WMS, Microsoft Excel
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Patents Customer Experience (CX) Specialist
Alexandria, Virginia, United States
$122k-$158k/yr OnsiteFull Time
1+ YOEOne year of specialized experience equivalent to GS-12 managing customer experience activities, designing surveys, creating dashboards, analyzing feedback, leading research projects, and collaborating with stakeholders.
USA Hire, Microsoft Excel
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Change Management & CX Specialist - IRS
Washington, District of Columbia, United States
$90k-$165k/yr HybridFull Time
10+ YOEBachelor's degree, 10+ years of related experience, consulting or federal government experience, strong analytical and communication skills, and knowledge of Excel and PowerPoint; IRS experience preferred.
Microsoft Excel, Microsoft PowerPoint
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Business Operations Specialist (Remote Eligible)
United States or Cambridge or Chicago or Princeton or Washington
$70k-$85k/yr RemoteFull Time
3+ YOEBachelor's degree required; 3–5 years in business or project operations; Microsoft Office, workflow automation, process documentation, KPI reporting, data analysis, CX programs, and strong written communication skills.
Microsoft Office Suite, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Microsoft Outlook, Microsoft SharePoint, Power Automate