43 cx jobs at 25 companies in Virginia
1mo
Save
Mark Applied
Hide
Senior CX Advisor
McLean, Virginia, United States
$126k-$171k/yr HybridFull Time
5+ YOECCXP or ability to certify within 3–6 months,5+ years CX delivery experience,expertise across CX functions,financial services experience,executive advising and change management skills.
Medallia
1mo
Save
Mark Applied
Hide
Senior CX Advisor
McLean, Virginia, United States
$126k-$171k/yr HybridFull Time
5+ YOECCXP (or obtain within 3–6 months),5+ years CX delivery experience, Financial Services expertise, omnichannel and program design knowledge, executive advisory and mentoring experience, willingness to travel.
Medallia Experience Cloud, Medallia
2mo
Save
Mark Applied
Hide
Manager, Delivery - CX AI
Charlottesville or Columbus or Durham
$100k-$160k/yr HybridFull Time
7+ YOE7+ years in software delivery; experience with contact center solutions; strong program management; cross-functional leadership; AI-enabled CX delivery; global teams; experience in regulated industries.
Genesys, Amazon Connect, Five9, Google Contact Center AI
1w
Save
Mark Applied
Hide
Senior UX/CX Specialist
Bluemont, Virginia, United States
$115k-$135k/yr OnsiteFull Time
7+ YOE7+ years of relevant experience in UX research and interaction design, accessible federal systems, and Agile/DevSecOps integration; bachelor's degree required and Public Trust eligibility required.
Agile, DevSecOps, Section 508, WCAG
2mo
Save
Mark Applied
Hide
MEP/Cx Project Engineer
Charlotte or Kansas City or Virginia or Texas
OnsiteFull Time
2+ YOE2+ years construction/field engineering experience in mission-critical or data center MEP/Cx projects; able to interpret drawings, coordinate field execution, track schedules, and support startup/turnover.
Microsoft Word, Microsoft Excel, Procore, Bluebeam
3w
Save
Mark Applied
Hide
Senior Manager, Product Management - CX
Seattle or Reston or Krakow
$254k-$333k/yr HybridFull Time
10+ YOE3+ MgmtProven product leadership with 10+ years in product management and >3 years managing PMs, expert in product strategy, AI-applied product development, cross-functional execution, and customer engagement.
Figma, AI
4d
Save
Mark Applied
Hide
Patents Customer Experience (CX) Specialist
Alexandria, Virginia, United States
$122k-$158k/yr OnsiteFull Time
1+ YOEOne year of specialized experience equivalent to GS-12 managing customer experience activities, designing surveys, creating dashboards, analyzing feedback, leading research projects, and collaborating with stakeholders.
USA Hire, Microsoft Excel
2d
Save
Mark Applied
Hide
Senior Manger, Product Manager-Family CX, Teen Checking
New York City or McLean or Philadelphia or Wilmington or Richmond
$183k-$250k/yr OnsiteFull Time
4+ YOEBachelor's or master's degree in a quantitative, business, or marketing field, or bachelor's degree in any field with 4+ years of product management experience; digital product experience preferred.
2d
Save
Mark Applied
Hide
Senior Manger, Product Manager-Family CX, Teen Checking
New York City or McLean or Richmond or Wilmington or Philadelphia
$219k-$250k/yr OnsiteFull Time
4+ YOEBachelor's or master's degree in a quantitative, business, or marketing field, or bachelor's degree plus 4 years of product management experience; consumer digital product experience preferred.
2d
Save
Mark Applied
Hide
Senior Manger, Product Manager-Family CX, Teen Checking
New York City or McLean or Philadelphia or Wilmington or Richmond
$183k-$250k/yr OnsiteFull Time
4+ YOEBachelor's or master's degree in a quantitative, business, or marketing field, or any bachelor's degree with 4+ years of product management experience; digital product experience preferred.
2mo
Save
Mark Applied
Hide
Senior Manager, Customer Experience (CX) Technology Engineering (VA, US)
Virginia, United States
RemoteFull Time
10+ YOE5+ MgmtBachelor's degree in CS/Engineering/IS or equivalent; 10+ years enterprise/platform engineering experience with 5+ years leading engineering teams; deep Salesforce, integration architecture, CI/CD and DevOps experience; cloud and MuleSoft familiarity.
Salesforce, DASH, SAP Commerce Cloud, SAP CCV2, Salesforce B2B Commerce, Salesforce Experience Cloud, Salesforce APIs, SAP BTP, MuleSoft, AWS, Azure, GCP, CI/CD, DevOps
1mo
Save
Mark Applied
Hide
CX Project Manager I,II,III, or Sr- Data Center
Lubbock or Dallas or Fort Worth or Albuquerque or Oklahoma City or Pennsylvania or Kansas or North Carolina or South Carolina or Virginia or Georgia or Texas or Florida or Iowa or Wyoming
$135k-$185k/yr FieldFull Time
10+ YOEBachelor's in Architecture/Engineering/Construction (or +5 years experience), 10+ years commissioning project management experience, proficiency in P6/Microsoft Project and Microsoft Office, strong leadership, business development, scheduling and estimating skills, and ability to travel up to 100%.
P6, Microsoft Project, Microsoft Excel, Microsoft Word, Microsoft Outlook
1w
Save
Mark Applied
Hide
Health & Benefits - AI Bot Optimization Specialist (Remote)
Oak Brook or Alabama or Arizona or Florida or Georgia or Iowa or Illinois or Indiana or Michigan or Minnesota or Missouri or North Carolina or Nebraska or Pennsylvania or South Carolina or Tennessee or Texas or Utah or Virginia or West Virginia
$36-$40/hr RemoteFull Time
2+ YOERequires 2+ years in conversational AI, chatbot optimization, digital CX analytics, or CX systems administration; experience with CX metrics and strong analytical, testing, and communication skills.
Intercom Fin, Fin Voice, AI Insights, CX Score, Topics Explorer, Trends
3w
Save
Mark Applied
Hide
Software Dev Engineer (SDE II), EC2 Core / Outposts Console, AWS CX
Arlington, Virginia, United States
$144k-$194k/yr OnsiteFull Time
3+ YOE3+ years professional software development, bachelor's in CS or related, experience with frontend technologies, design/architecture experience, strong communication and critical thinking.
React, TypeScript, Amazon Q, Kiro, HTML, CSS, JS, Node
3mo
Save
Mark Applied
Hide
Sales Engineer - Public Sector
District of Columbia or Connecticut or Virginia or Minnesota or Texas or Massachusetts or Pennsylvania or North Carolina or Illinois or New York or New Jersey or New Hampshire
RemoteFull Time
5+ YOE5+ years presales/solutions consulting with AI/CX domain knowledge; ability to design pilots, ROI planning, and AI-enabled CX/ES solutions.
AI, ML, APIs, Cloud platforms, Zendesk platform, Analytics
2w
Save
Mark Applied
Hide
Medallia Customer Experience Strategist / Product Owner
McLean, Virginia, United States
$140k-$170k/yr RemoteFull Time
7+ YOEBachelor's degree and 7+ years experience leading CX, product, or service design; defining KPIs, synthesizing qualitative and quantitative data, facilitating stakeholders, and producing executive reports.
Medallia, Qualtrics, Salesforce Surveys, Microsoft Excel
2mo
Save
Mark Applied
Hide
Solutions Specialist
Alabama or Oklahoma or Mississippi or Philippines or United Kingdom or Nigeria or Kentucky or Kansas or Louisiana or Tennessee or Jamaica or Utah or Georgia or Texas or Virginia or Idaho or Iowa or Costa Rica or India
RemoteFull Time
Client-facing implementation experience; familiarity with APIs, integrations, and automation; hands-on with Zapier or Make a plus; SaaS administration and CX platform (Zendesk, Zoom) experience; strong communication and curiosity.
Zapier, Make, Zendesk, Zoom
5d
Save
Mark Applied
Hide
Lead Quantitative and Qualitative Researcher- Remote
Reston or United States
$119k-$203k/yr RemoteFull Time
7+ YOERequires 7+ years in UX/CX, market, human factors, behavioral, or related research; bachelor's degree; U.S. citizenship; ability to obtain Public Trust clearance; and U.S. residence.
Figma, Qualtrics, Usertesting.com, Microsoft Office, Tableau, Power BI
1mo
Save
Mark Applied
Hide
Senior Vice President - Operations
Florida or Michigan or Louisiana or Nebraska or Alabama or Missouri or Wisconsin or South Carolina or Delaware or Kentucky or Tennessee or Illinois or Virginia or Georgia or Minnesota or Iowa or Oregon or Washington or Mississippi or North Carolina or Wyoming or Arkansas or Indiana or Pennsylvania or Montana or Oklahoma or Utah or Texas or Rhode Island or Nevada or Colorado or Arizona or South Dakota or Idaho or Maryland or West Virginia or Ohio or New Mexico or New Hampshire or Kansas or Connecticut or California or Massachusetts or New Jersey or New York
$325k-$350k/yr RemoteFull Time
15+ YOE15+ years operations leadership with SVP experience in BPO/CX/global services, P&L ownership, client relationship management, operational transformation with AI/automation, and willingness to travel.
1mo
Save
Mark Applied
Hide
Senior Vice President, Product Management- Sprinklr Service
Austin or New York City or London or Melbourne or Sydney or Alabama or Colorado or Connecticut or Delaware or Florida or Georgia or Illinois or Indiana or Maine or Massachusetts or Michigan or Minnesota or New Hampshire or New Jersey or New York or Ohio or Pennsylvania or Rhode Island or South Carolina or Tennessee or Texas or Utah or Vermont or Virginia or Washington or Wisconsin or Australia or United Kingdom
$285k-$475k/yr OnsiteFull Time
15+ YOE10+ Mgmt15+ years product management with 10+ years leadership; deep SaaS and CX/CCaaS product experience; AI-driven product transformation and monetization; strategic and operational product leadership.
Agile, DevOps
Explore Jobs
Expand Your Job Search
Top Cities in Virginia for Cx
- Cx jobs in Virginia Beach, VA
- Cx jobs in Norfolk, VA
- Cx jobs in Chesapeake, VA
- Cx jobs in Richmond, VA
- Cx jobs in Arlington, VA
- Cx jobs in Newport News, VA
- Cx jobs in Alexandria, VA
- Cx jobs in Hampton, VA
- Cx jobs in Roanoke, VA
- Cx jobs in Portsmouth, VA
- Cx jobs in Suffolk, VA
- Cx jobs in Lynchburg, VA
- Cx jobs in Harrisonburg, VA
- Cx jobs in Leesburg, VA
- Cx jobs in Charlottesville, VA
- Cx jobs in Blacksburg, VA
- Cx jobs in Danville, VA
- Cx jobs in Manassas, VA
- Cx jobs in Petersburg, VA
- Cx jobs in Fredericksburg, VA