36 desktop support technician jobs at 23 companies in Hampstead, MD
1d
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Desktop Support Technician
Santa Clara or Alaska or Mississippi or North Dakota or California or Seattle or New York City or North America or Europe or Asia or San Francisco or Los Angeles or Hawaii or Illinois or Massachusetts or New Hampshire or Oregon or Virginia or Washington or Austin or Washington or Kirkland
$80k-$120k/yr OnsiteFull Time
1+ YOERequires 1+ year of IT or desktop support experience, troubleshooting and ticket-management skills, strong communication, organization, customer focus, and ability to support hardware, software, devices, and users.
ServiceNow, Jira, Zendesk, Windows, macOS, Microsoft 365, Wi-Fi, VPN
1w
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Desktop Support Technician
Washington, District of Columbia, United States
OnsiteFull Time
3+ YOERequires 3+ years of experience, an associate's degree or equivalent experience, CompTIA A+, Secret clearance, and desktop support expertise. Sec+ and ITIL 4 Foundation are preferred.
ServiceNow, OpenNet, iPad, Commercial Off-the-Shelf (COTS), Government Off-the-Shelf (GOTS), AI, Enterprise Mobile Devices (EMD)
3w
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Desktop Support Technician
Washington, District of Columbia, United States
OnsiteFull Time
2+ YOE2+ years enterprise desktop/support experience; HDI and CompTIA A+ required (timed post-hire); Microsoft and Apple certifications preferred; experience with incident/change management and Remedy ticketing.
Remedy Service Management, Microsoft Windows
1mo
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Desktop Support Technician, Associate
Bethesda, Maryland, United States
$28-$32/hr OnsiteFull Time
3+ YOEMinimum 3 years desktop/end-user IT support (including 1 year mac troubleshooting); experience with Windows/macOS, Office 365, Adobe, ServiceNow, BigFix/JAMF; ability to obtain Public Trust clearance; Bachelor's in IT or equivalent.
Microsoft Windows 10/11, macOS, Microsoft Office 365, Adobe Acrobat DC, ServiceNow, BigFix, JAMF, BitLocker, FileVault, Cylance, Bomgar, Active Directory, PIV/CAC, Microsoft Teams, Zoom, USGCB, CIS benchmarks, NIST 800-88
2w
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Desktop Support Technician
Washington, District of Columbia, United States
$73k-$80k/yr OnsiteFull Time
2+ YOEBachelor's in computer science or related, 2+ years technical support/networking experience preferred, knowledge of Windows Server, networking, hardware, Echo360, Canvas, ExamSoft, and helpdesk support.
Windows Server, Echo 360, Canvas, ExamSoft, Smart Board
3w
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Desktop Support Technician I - Junior
Washington, District of Columbia, United States
$50k-$55k/yr OnsiteFull Time
3+ YOEProvide Tier I desktop support for Windows, macOS, mobile devices and peripherals; Active Directory administration; remote access tools; meet SLAs and escalate complex incidents.
Microsoft Windows 11, macOS, Android, iOS, Microsoft 365, Active Directory, BeyondTrust, Bomgar, RSA SecurID, VPN, BMC Helix, Remedy, JAMF, ABM, Workspace ONE, Intune, TCP/IP
1mo
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Desktop Support Technician
Baltimore, Maryland, United States
OnsiteFull Time
5+ YOE5+ years in consulting or managed services, experience with Windows Server/Active Directory, Office 365/Azure, Microsoft Exchange and SharePoint Online; MCSE or CCNP (or progress), bachelor's degree or equivalent experience.
Microsoft Active Directory, Microsoft Office 365, Microsoft Azure, Microsoft Exchange, Microsoft SharePoint Online
1mo
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Desktop Support Technician I
Washington, District of Columbia, United States
OnsiteFull Time
0+ YOEPublic Trust clearance required; ITILv4 Foundation certification; 0-5 years IT support experience; Windows/Mac and smartphone support; strong oral/written communication; able to work onsite and remotely; high school diploma.
Windows, Mac, Gmail, Google Calendar, Google Chat, Google Meet, Google Docs, Google Slides, Google Sheets, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Slack, ServiceNow
3w
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Senior VIP Desktop Support Technician
Arlington or Washington
OnsiteFull Time
5+ YOEBachelor's or equivalent,5+ years enterprise desktop/deskside support,experience supporting executives,Vista of Windows/Microsoft 365/Teams/macOS,ability to obtain clearances and work in US,strong communication and troubleshooting skills.
Microsoft Windows, Microsoft 365, Microsoft Teams, Outlook, OneDrive, Microsoft Intune, Active Directory, Entra ID, Microsoft Endpoint Manager, Microsoft Teams Rooms, macOS, Apple MacBook
3d
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Tier 2 Desktop Technician
Washington, District of Columbia, United States
OnsiteFull Time
4+ YOEHigh school diploma/GED and four years of experience supporting office hardware, operating systems, business applications, mobile devices, networks, and ITSM systems. Public trust suitability required.
Windows 10, Windows 11, macOS, iOS, Microsoft Office Suite, Microsoft O365, VPN, Active Directory, Mobile Device Management (MDM), JAMF, Intune, ITSM, Zendesk
2mo
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Senior Support Technician
Timonium or Frederick
HybridFull Time
Experience managing incidents and supporting desktops, servers, networking, backup/disaster recovery, Office 365, RMM/PSA tools; strong customer service and communication skills; professional IT certifications preferred.
Office 365, ConnectWise Manage, ConnectWise Automate, RMM, PSA, Azure Virtual Desktops, VPN, Remote Desktop Services, Datto, Fortinet
2w
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Event Support Technician
Washington, District of Columbia, United States
$65k-$75k/yr OnsiteFull Time
1+ YOE1-3 years live event or desktop/technical support experience; working knowledge of Windows/Mac, network devices, broadcast A/V signal flow; ability to lift 50 lbs and work nights/weekends/holidays.
Windows, Mac, video router, video switcher, broadcast camera, RF infrastructure, network switch, ticketing system, printer, scanner
1mo
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End User Support Technician Tier 2
Gaithersburg, Maryland, United States
OnsiteFull Time
1+ YOEProvide Tier 2 technical support troubleshooting workstation/server/software/hardware/network issues, manage tickets, create documentation, provide onsite support when requested; requires 1 year help desk experience, HS diploma (assoc. preferred), A+, Microsoft Office Specialist, Microsoft 365 Modern Desktop cert, valid driver’s license and vehicle...
ConnectWise, Microsoft Office, Kaseya, VMware, Microsoft Office 365, Microsoft Deployment Toolkit (MDT), Windows 10
1mo
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End User Support Technician Tier 2
Gaithersburg, Maryland, United States
OnsiteFull Time
1+ YOEHigh school/GED required (associate preferred); A+, Microsoft Office Specialist, Microsoft 365 Modern Desktop Administrator Associate certifications required; 1 year help desk experience; valid driver’s license, insurance, and reliable vehicle.
ConnectWise, Microsoft Office, Microsoft Office 365, Kaseya, Windows, VMware, Microsoft Deployment Toolkit
2w
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IT Onsite Technician
Baltimore, Maryland, United States
$52k-$56k/yr OnsiteFull Time
4+ YOE4+ years desktop/IT support experience, HS diploma/GED, Windows and hardware troubleshooting, VDI (Citrix/VMware Horizon/Azure Virtual Desktop/w365), Microsoft 365, ticketing tools, strong communication and customer service.
Windows, Citrix, VMware Horizon, Azure Virtual Desktop, w365, Microsoft 365, Outlook, Microsoft Teams, OneDrive, SharePoint, Ticketing tools
2w
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Museum AV Technician
Washington, District of Columbia, United States
$47k-$52k/yr OnsiteFull Time
4+ YOE4+ years AV/desktop support experience, associate degree or A+ Net+ and/or MCITP, ability to lift 50 lbs, strong troubleshooting and communication skills.
Q-SYS, Medialon, Blackmagic, BrightSign, Dante, Windows, Microsoft Office
5h
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Deployment Technician (Job 1428)
Rockville or Bethesda
$20-$23/hr OnsiteFull Time
1+ YOEHigh school diploma and 1+ year experience required; desktop, laptop, Windows, macOS, Microsoft suite, ticketing systems, customer support, communication, and ability to obtain Public Trust clearance required.
Bomgar, Microsoft Teams, WebEx, ServiceNow, Windows 10, Windows 11, macOS 13, macOS 14, Microsoft Office, Dell, Apple MacBook Pro, Operating System (OS)
1mo
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Helpdesk Technician - Tier II
Washington or Fairfax or Huntsville
OnsiteFull Time
3+ YOEAssociate's degree in IT or equivalent, 3+ years help desk/desktop support, ServiceNow experience, strong Windows, mobile (iOS/Android), AV/VTC skills, and ability to obtain Public Trust clearance.
ServiceNow, Microsoft Windows, iOS, Android, ITSM
6d
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HELP DESK TECHNICIAN
Washington, District of Columbia, United States
OnsiteFull Time
Requires a high school diploma or equivalent, 2+ years of enterprise help desk or desktop support experience, Microsoft 365 and Windows troubleshooting, customer service skills, U.S. citizenship, and ability to obtain Tier 4 High Risk Public Trust clearance.
1d
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Tier 1 Service Desk Technician
Washington, District of Columbia, United States
$66k-$106k/yr OnsiteFull Time
2+ YOERequires active TS/SCI or Q/SCI clearance, IT support leadership experience, Windows desktop and productivity suite proficiency, directory services, authentication, ITSM, staff training, and QA audit experience.
Windows 10, Windows 11, ITSM, PKI
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