34 desktop support technician jobs at 20 companies in Massachusetts
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DESKTOP SUPPORT TECHNICIAN
Boston, Massachusetts, United States
$55k/yrOnsiteFull Time
Ci Design, Inc.: Ci Design is a private architecture firm serving clients across science, technology, residential, and industrial projects.
Provide in-house desktop IT support: troubleshoot software and hardware, manage tickets, perform password resets, install basic applications, lift up to 50 lbs, and work after hours/weekends as needed.
Quantum Sky Engineering: Private mission-technology contractor delivering AI, cyber, cloud, and quantum capabilities to defense, intelligence, and federal civilian agencies.
Experience as desktop support, ability to deliver in-person and remote IT support, installation/diagnostics/upgrades, CompTIA IAT Level II/SecPlus, active DoD Secret clearance.
Leader Bank: Massachusetts-based community bank providing personal, business, commercial, mortgage, and municipal banking services.
2+ YOE2+ years supporting applications, endpoint deployment, and end-user support in a regulated environment; bachelor's degree or equivalent experience; valid driver’s license; ability to lift equipment; security/IT certifications preferred.
Acton-Boxborough Regional School District: Public PreK–12 school district serving Acton and Boxborough students in Massachusetts.
2+ YOEAssociate degree in IT or equivalent, 2+ years supporting enterprise technology, valid driver's license, experience with Google Workspace for Education and Intune/Jamf, help desk and classroom tech experience.
Windows, macOS, ChromeOS, Google Workspace for Education, Microsoft 365, Microsoft Intune, Jamf Pro, Google Admin Console
Leader Bank: Massachusetts-based community bank providing personal, business, commercial, mortgage, and municipal banking services.
2+ YOE2+ years supporting applications, endpoint deployment and imaging, ability to travel 2-4 days/week, valid driver’s license, ability to lift equipment, strong communication, and comfort working in a regulated IT environment.
UMass Chan Medical School: Public academic health sciences center educating clinicians, conducting biomedical research, and delivering healthcare and public service.
5+ YOEProvide white-glove IT support to executive leadership; deep macOS and Windows experience; 5+ years desktop/VIP support; strong communication, discretion, and coordination skills.
SRS Real Estate Partners: Retail-focused commercial real estate advisory firm serving tenants, owners, and investors.
2+ YOERequires 2+ years of desktop support or helpdesk experience, Windows and macOS proficiency, Microsoft 365 knowledge, networking fundamentals, mobile device management, remote support, and strong customer communication.
Windows 10/11, macOS, Microsoft 365, TCP/IP, VPN, Wi-Fi, DNS, DHCP, iOS, Android, CoStar, LoopNet, Argus, Canva, Adobe Creative Suite, ArcGIS
Melrose Public Schools: Government public school district educating Melrose students from pre-K through grade 12.
Provide technical support for desktops, laptops, Chromebooks, printers, VoIP and classroom technologies; troubleshoot hardware/software and maintain inventories. Bachelor's degree preferred; certifications (A+,ITIL,MCP,Network+) preferred; valid driver's license required.
Google Workspace for Education, Microsoft Office, Windows 10, Windows 11, ChromeOS, TCP/IP, VoIP
UMass Chan Medical School: Public academic health sciences center educating clinicians, conducting biomedical research, and delivering healthcare and public service.
5+ YOE5+ years desktop support with executive/VIP support, strong macOS expertise (Jamf preferred), experience with Windows enterprise, professionalism under pressure, and higher-education or academic medical environment experience.
Hingham Institution for SavingsNASDAQ: HIFS: Publicly traded Massachusetts savings bank serving individuals, businesses, nonprofits, and real-estate borrowers.
3+ YOERequires a bachelor's degree in computer science or equivalent, 3–5 years of help desk or desktop support experience, Active Directory and networking knowledge, and strong analytical and interpersonal skills.
Microsoft Active Directory, IP Telephony, LAN, WAN, CompTIA, MCDST, HDI, UPS
South Shore Health: Independent, not-for-profit health system serving Southeastern Massachusetts.
1+ YOEProvide on-site desktop support in healthcare; 1-3 years desktop support; Windows OS, hardware, printers, mobile devices; associate/technical cert preferred; personal transportation and on-call coverage required.
Windows 7, Windows 10, Dell, HP, Lenovo, Apple, Android, CMDB
Custom Computer Specialists: Private U.S. managed IT and technology consulting provider serving education, government, healthcare, nonprofits, and businesses.
1+ YOERequires 1–2 years of in-person end-user hardware, operating system, and application support experience; desktop troubleshooting, communication, organization, customer service, and ability to lift 50 lbs.
Microsoft Office, Google Apps, Webex, Windows, macOS, Microsoft Office Suite, Microsoft, Google
Cutter & Buck: Seattle-founded private subsidiary making sportswear and golf apparel for consumers, retailers, teams, and corporate customers.
3+ YOE3+ years help-desk/desktop support experience, associate's or bachelor's (or equivalent), experience with Microsoft 365, Active Directory, MFA, Windows/Mac, networking fundamentals, ability to lift 40 lbs, travel US/Canada with valid passport.
Microsoft 365, Active Directory, MFA, Windows, Mac OS, OSI model, TCP/IP, VPN, DNS, DHCP
Canyon Ranch: Global leader in destination wellness and transformative hospitality.
2+ YOEHigh school diploma or equivalent; 2-4 years IT support experience; desktop/mobile support in fast-paced env; basic networking; strong communication and multitasking.
IT hardware, Mobile devices, Peripherals, Collaboration tools, Networking basics, Endpoint management
Tata Consultancy ServicesBSE: 532540: Global leader in IT services, consulting, and business solutions.
6+ YOERequires a bachelor's degree in computer science, desktop hardware and software expertise, Windows and Mac OS knowledge, ServiceNow exposure, and strong troubleshooting experience.
Windows 10, Windows 7, Microsoft Office, Mac OS, ServiceNow
JabilNYSE: JBL: Global manufacturing services and solutions provider for top brands.
2+ YOERequires 2–4 years of relevant IT support experience, desktop troubleshooting, Windows, Active Directory, Microsoft 365, networking knowledge, independent prioritization, travel between sites, and after-hours on-call availability.
Windows, Microsoft Active Directory, Microsoft 365, Microsoft Outlook, Microsoft Teams, Microsoft OneDrive, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, ServiceNow, CMDB, TCP/IP, DNS, DHCP, LAN/WAN, VoIP
NuAxis Innovations: Federal IT services helping U.S. government agencies modernize technology through customer experience and human-centered design.
1+ YOEProvide Tier 1 IT support for desktops, laptops, and peripherals; troubleshoot hardware/software; coordinate repairs; support network/VPN and remote access; OS deployment; manage incidents via ticketing; support endpoint security.
Windows 10/11, VPN, Remote Access, Ticketing Systems, Antivirus/Endpoint Protection, Networking (TCP/IP DNS DHCP), System Imaging, OS Deployment
JabilNYSE: JBL: Global manufacturing services and solutions provider for top brands.
2+ YOERequires 2–4 years of IT support experience, desktop troubleshooting, Windows, Active Directory, Microsoft 365, networking, ServiceNow, customer service, independent problem-solving, travel between sites, and lifting up to 50 pounds.
Microsoft Active Directory, Microsoft 365, Microsoft Outlook, Microsoft Teams, Microsoft OneDrive, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, ServiceNow, CMDB, Windows, TCP/IP, DNS, DHCP, LAN/WAN, VoIP
Beacon Bank: Full-service regional bank serving the Northeast.
2+ YOE2+ years computer-related experience, bachelor's in computer science or equivalent experience, strong desktop/service desk and basic networking skills, excellent customer service and troubleshooting ability.
Lead Field Support Technician-New England Baptist Hospital
Boston, Massachusetts, United States
$32-$45/hrOnsiteFull Time
New England Baptist Hospital: Orthopedic specialty hospital providing comprehensive musculoskeletal care.
5+ YOEHigh school diploma or GED, A+ certification, and 5+ years of IT support experience in large enterprise Windows and Office environments. Requires advanced desktop, network, security, ITSM, hardware, and mobile device support skills.
Information Technology Service Management (ITSM), Windows 10, macOS, iOS, Android, Citrix Systems, Microsoft Windows, Microsoft Active Directory, Microsoft Exchange, Microsoft 365, ServiceNow, Remedy, Oracle PeopleSoft, Workday, Dell, Apple, HP, Ricoh, IP, DNS