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29 it support specialist jobs at 26 companies in Massachusetts

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IT Support Specialist
Centerville or Massachusetts
OnsiteFull Time
iMedia Technology
iMedia Technology: Managed IT services provider for small and midsize businesses, offering IT support, cloud services, and cybersecurity.
Entry-level IT support role requiring prior support experience or internship, troubleshooting skills, PC and networking knowledge, ability to lift equipment, drive to client offices, and US citizenship.
Windows, Azure Virtual Desktops, Azure Cloud Services, Remote Monitoring and Management, Microsoft 365, Microsoft Azure, Multifactor Authentication (MFA), Endpoint Detection and Response (EDR)
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1mo
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IT Support Specialist
Pittsfield, Massachusetts, United States
OnsiteFull Time
Anteris
Anteris: Massachusetts-based managed IT services provider helping businesses with proactive IT support, cybersecurity, cloud, and technology management.
Provide frontline IT support, troubleshoot systems, perform maintenance, manage backups/patching, and occasionally travel to client sites; customer service and documentation skills required.
Windows, Active Directory, DNS, Microsoft 365, Group Policy, VMware, TCP/IP
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3mo
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IT Support Specialist
Marlborough, Massachusetts, United States
OnsiteFull Time
Automated Health Systems
Automated Health Systems: The enlightened choice in health service management.
3+ YOEBachelor’s degree in Computer Science or related field; 3+ years IT management or systems support; strong analytical, communication, and documentation skills; experience with system infrastructure and integrations preferred.
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IT Support Specialist
Melbourne or Boston or Arlington or Dayton or Carlsbad
$72k-$90k/yr OnsiteFull Time
Systems & Technology Research
Systems & Technology Research: Advanced research and development for national security and defense.
3+ YOEActive Secret clearance and U.S. citizenship required. High school diploma, hands-on desktop or helpdesk support experience, Windows/macOS/Linux and Active Directory experience required; 3+ years preferred.
Windows, macOS, Linux, Active Directory, Microsoft Office, MATLAB, Visual Studio, VMware
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2mo
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IT Support Specialist
Westborough, Massachusetts, United States
$65k-$80k/yr OnsiteFull Time
Grimes & Company
Grimes & Company: Independent, family-owned RIA providing wealth management and financial planning services to individuals and families nationwide.
2+ YOELocal to Westborough, MA. 2–5 years IT support experience in a business environment. Proficiency with Windows 11, Microsoft 365, Active Directory/Entra ID, Intune, endpoint provisioning, and Windows Server. Strong troubleshooting, communication, and customer-service skills; relevant IT certifications a plus.
Microsoft 365, Microsoft Entra ID (Azure AD), Microsoft Active Directory, Microsoft Intune, Microsoft Windows 11, Microsoft Windows Server, AWS, AI and LLM-based tools
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Client Support IT Specialist
Boston, Massachusetts, United States
$30-$35/hr OnsiteFull Time
AVI-SPL
AVI-SPL: Global digital enablement and AV integration solutions provider.
1+ YOEBachelor's degree or equivalent experience, 1+ year technical support experience, multi-OS support, documentation skills, and ability to work onsite five days weekly with physical equipment handling.
Windows, macOS, M365, Microsoft Teams, Microsoft SharePoint, Microsoft OneDrive, ServiceNow, ITIL, Apple, Dell, HP
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IT Support Specialist I
Boston, Massachusetts, United States
$59k-$110k/yr OnsiteFull Time
Silicon Labs
Silicon LabsNASDAQ: SLAB: Public U.S. semiconductor designing wireless chips and software for device makers building IoT products.
Degree in Information Systems or related field, strong communication and problem-solving skills, and critical thinking. IT support experience and Active Directory familiarity are preferred.
Active Directory, Microsoft products, Apple products
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2w
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IT Support Specialist
Devens, Massachusetts, United States
$24-$27/hr OnsitePart Time
Veteran Pathways of New England
Veteran Pathways of New England: 501(c)(3) nonprofit supporting Veterans, service members, and families through housing, wellness, food security, and canine-assisted programs.
Requires IT education or relevant experience, hardware and software troubleshooting knowledge, problem-solving, organization, confidentiality, communication, independent work, travel flexibility, and a background check.
Microsoft 365
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IT Support Specialist
Devens, Massachusetts, United States
$24-$27/hr OnsitePart Time
Veteran Pathways of New England
Veteran Pathways of New England: 501(c)(3) nonprofit supporting Veterans, service members, and families through housing, wellness, food security, and canine-assisted programs.
Requires IT education, certification, coursework, or relevant experience; troubleshooting knowledge, problem-solving, organization, clear communication, confidentiality, independent work, travel, and background check.
Microsoft 365
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IT Support Specialist I
Boston, Massachusetts, United States
$59k-$110k/yr OnsiteFull Time
Silicon Labs
Silicon LabsNASDAQ: SLAB: Public U.S. semiconductor designing wireless chips and software for device makers building IoT products.
Requires a degree in information systems or related field, strong communication, problem-solving and critical-thinking skills. Active Directory, IT support experience, and Microsoft and Apple product familiarity are pluses.
Active Directory, Microsoft products, Apple products
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IT Support Specialist II
Framingham, Massachusetts, United States
$26-$36/hr HybridFull Time
HealthDrive
HealthDrive: Private on-site multispecialty healthcare provider serving long-term care residents through employed clinical professionals.
4+ YOERequires 4+ years of progressive IT support, including second-line escalation, Microsoft 365, Entra ID, Active Directory, PowerShell, Intune, networking, ITSM, documentation, and cross-domain troubleshooting.
Microsoft 365, Exchange Online, Entra ID, Active Directory, Microsoft Intune, PowerShell, Microsoft Graph, VPN, TCP/IP, DNS, DHCP, Windows Server, SQL, Meraki, Microsoft 365 Certified: Administrator Expert, Endpoint Administrator Associate, Microsoft Certified: Identity and Access Administrator Associate, CompTIA Network+, CompTIA Security+, ITIL
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Senior IT Support Specialist
Quincy, Massachusetts, United States
$82k-$90k/yr OnsiteFull Time
XS Brokers
XS Brokers: Family-owned national wholesale insurance brokerage and binding intermediary serving retail insurance agents and brokers.
3+ YOEBachelor's degree in IT, computer science, or equivalent experience; 3–5 years of IT support progression; Windows, Microsoft 365, Active Directory, NinjaOne, Freshservice, Intune, VPN, VDI, and backup monitoring experience.
Windows OS, Microsoft 365, Active Directory, Entra ID, NinjaOne, Microsoft Intune, FortiClient, FortiSASE, Virtual Desktop Infrastructure (VDI), Vertafore AIM, Salesforce, Freshservice, Veeam, Zabbix, ITIL, Microsoft 365 Certified (MD-102)
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1w
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IT Site Support Specialist
Los Angeles or Boston or Chicago or New York City or San Francisco or Washington or Dublin or Hong Kong or London or Milan or Paris or Seoul or Shanghai or Singapore or Tokyo
$70k-$101k/yr OnsiteFull Time
Ropes & Gray
Ropes & Gray: Global private law firm providing legal advice to corporations, financial institutions, governments, universities, and health care organizations.
2+ YOEAssociate degree or equivalent experience, 2+ years in IT desktop or AV support, strong IT and audiovisual troubleshooting skills, communication, customer service, analytical, and organizational abilities.
Zoom Rooms, Microsoft Teams, Cisco Codecs, Crestron Control Units, Neat Boards/Bars, Cisco Management Suite TMS, Microsoft Certified Professional, CompTIA A+
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2d
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Lead IT Support Specialist Fulfillment Center
Mansfield, Massachusetts, United States
$15-$34/hr OnsiteFull Time
Walgreens
Walgreens: Nationwide retail pharmacy and health services provider.
2+ YOEHigh school diploma/GED and 2+ years of IT or technical support experience. Requires hardware, software, network, troubleshooting, customer support, and technical documentation skills.
Microsoft Windows, Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Internet Explorer, Windows Server, Unix, AIX, iSeries/AS400, vSphere, VMware, Visual Basic, HTML, PHP, ASP, Microsoft Access, SQL
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1mo
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IT Support Specialist Tier I - Hybrid
Boston, Massachusetts, United States
$56k-$76k/yr HybridFull Time
Praxis Precision Medicines
Praxis Precision MedicinesNasdaq: PRAX: Public CNS biopharmaceutical developing precision therapies for people with epilepsy, movement disorders, and other neurological conditions.
2+ YOEAssociate's degree or equivalent experience in IT,2+ years IT support experience, strong Microsoft 365 skills (Outlook, Teams, SharePoint, OneDrive, Entra, Defender), familiarity with Jira, Confluence, Adobe and Zoom, excellent communication, hybrid onsite ~3 days/week (Boston commute).
Microsoft 365, Microsoft Outlook, Microsoft Teams, Microsoft SharePoint, Microsoft OneDrive, Microsoft Entra, Microsoft Defender, Adobe Acrobat, Jira, Confluence, Zoom
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IT Helpdesk Support Specialist
Worcester, Massachusetts, United States
$26-$36/hr OnsiteFull Time
Worcester Public Schools
Worcester Public Schools: Government-operated public school district serving PreK–12 students in Worcester, Massachusetts.
3+ YOEThree years of hardware repair troubleshooting, computer science associate degree or equivalent experience, Windows, Microsoft Office, Gmail, G Suite, TCP/IP networking, printer repair, driver's license, clean record, and ability to lift 40 pounds.
Windows, Microsoft Office, TCP/IP, Gmail, G Suite, Jamf Pro, IncidentIQ, Google Workspace, Mac Cache Servers, Chromebooks, iPads, Microsoft Active Directory, Ethernet, WAN
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3mo
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IT Site Support Specialist (Onsite - Boston)
Boston, Massachusetts, United States
$68k-$116k/yr OnsiteFull Time
Haemonetics
HaemoneticsNYSE: HAE: Public medical technology providing plasma collection, blood-center, and hospital technologies to healthcare providers.
3+ YOEThree+ years IT support; associate/bachelor in IT or related field; Windows, networking, remote support; ITSM tools; strong communication and problem-solving.
Windows, Networking, Active Directory, ITIL, Microsoft, Cisco
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IT Desktop Support Specialist
Cambridge, Massachusetts, United States
$55k-$75k/yr HybridFull Time
Charles River Analytics
Charles River Analytics: Private R&D developing human-centered AI, robotics, and autonomous systems for government and commercial customers.
1+ YOEUS citizen; 1+ years service-desk experience supporting Windows/macOS; Microsoft 365 and Entra/Active Directory experience; Intune device management; ability to lift 50lbs and perform physical tasks; onsite presence in Cambridge, MA (≈60%).
Microsoft 365, Entra ID, Active Directory, Intune, RHEL, Ubuntu
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IT Specialist
Boston, Massachusetts, United States
$100k-$120k/yr OnsiteFull Time
Piaggio Fast Forward
Piaggio Fast Forward: Boston-based robotics developing smart-following mobility robots for people, businesses, and urban environments.
5+ YOERequires 5+ years in IT support, systems administration, or IT generalist work; expertise across Windows, macOS, Linux, networks, cloud platforms, Microsoft 365, Google Workspace, endpoint tools, and cybersecurity.
Windows, macOS, Linux, Microsoft 365, Google Workspace, Active Directory, Entra ID, AWS, Microsoft Azure, SSO, Okta, 1Password, DNS, DHCP, VPN, Wi-Fi, TCP/IP, Cisco Meraki, Intune, Jamf, Oracle NetSuite, E-Verify, Microsoft Form I-9
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Technical Support Specialist, IT Solutions
Bedford, Massachusetts, United States
OnsiteFull Time
Werfen
Werfen: Family-owned specialized diagnostics manufacturer and distributor serving hospitals and independent clinical laboratories worldwide.
3+ YOEBachelor's degree (or equivalent experience), minimum 3 years technical customer support experience in healthcare IT, experience with interfaces, networking, databases, VPN/remote access, strong communication and escalation skills.
LIS, HIS, Interface Engines, Middleware, VPN, Databases, Networking, ADT/POCT Devices
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