2mo
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Production Support Developer - Trading Technology
Omaha or Austin
$107k-$135k/yr OnsiteFull Time
3+ YOE3+ years in production support/SRE, Java 17+, SQL, Linux administration, monitoring tools, incident response, and on-call availability.
Java, SQL, Linux (RHEL), AppDynamics, Splunk, Grafana, InfluxDB, Control-M, Oracle Database, Shell, Python, Ansible, Salt, Puppet
1mo
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Support Engineer
Austin, Texas, United States
HybridFull Time
5+ YOE5+ years cross-platform support (3+ in Cloud Provider or MSP), strong networking and virtualization skills, experience with Cisco, VMware, backup and DR tools, ServiceNow, and excellent communication and problem-solving.
Cisco routers, Cisco switches, FortiGate, Palo Alto, VMware, Veeam, Commvault, Zerto, VCDA, ServiceNow, Ansible, Terraform, Linux, Unix, Windows, ChatGPT, Copilot, Pure, IBM, NetApp
1mo
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Software Support Engineer
Austin or New York
$81k-$97k/yr OnsiteFull Time
Degree in computer science or equivalent technical proficiency required; familiarity with JavaScript, TypeScript, Python, SQL; experience with Claude, Copilot, Opencode; strong troubleshooting and communication skills.
JavaScript, TypeScript, Python, SQL, Claude, Copilot, Opencode
3mo
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Support Engineer - L2
Austin, Texas, United States
HybridFull Time
3+ YOE3–5 years in technical support for SaaS or communications tech; strong APIs, networking, mobile (Android/iOS); logs/JSON; good communication; customer-focused.
APIs, SDK, JSON, Scripting, Networking
1mo
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Premier Support Engineer
Austin, Texas, United States
$70k-$87k/yr HybridFull Time
3+ YOEBachelor's or equivalent experience; 3+ years supporting/administering SaaS ITIM products; 3+ years Linux, Windows, or network administration; scripting ability; 3+ years with cloud platforms (AWS, Azure); familiarity with Zendesk or Jira; strong troubleshooting and communication skills.
LogicMonitor, Linux, Windows, AWS, Azure, Zendesk, Jira
1mo
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Support Engineer - External, AWS Marketplace TSO
Austin, Texas, United States
$96k-$160k/yr OnsiteFull Time
3+ YOE3+ years experience across network/OS support, virtualization (VMware/Xen), database administration, software development, CI/CD, and security/compliance. Bachelor's in CS or equivalent or 3+ years technical support. GenAI automation experience and AWS certifications preferred.
AWS, VMware, Xen, CI/CD, GenAI
1mo
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Support Engineer
Austin, Texas, United States
OnsiteFull Time
Passion for building, implementing, and operating AI solutions that impact sales; strong analytical and problem-solving skills implied.
1mo
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Technical Support Engineer
Europe or United States or Tel Aviv or Amsterdam or New York City or Austin
$100k-$150k/yr RemoteFull Time
2+ YOE2+ years technical B2B support, troubleshooting across APIs/web/cloud, experience with Python, LLM toolchains (LangChain, LlamaIndex), vector DBs, n8n, RAG and prompt engineering, clear written communication, flexibility for off-hours support.
APIs, Python, LangChain, LlamaIndex, vector DBs, n8n, LLM toolchains
1w
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IT Support Engineer
Austin, Texas, United States
HybridFull Time
5+ YOE5+ years IT support/operations experience, degree in CS/IT or equivalent, strong OS and MDM knowledge, IT security best practices, vendor and asset management, excellent communication.
Windows, macOS, Linux, MDM, JAMF, Intune, Zoom
1mo
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IT Support Engineer
Austin, Texas, United States
$65k-$75k/yr OnsiteFull Time
Experience as an IT engineer/technician with AV environments; hands-on support for Crestron, Extron, Q-SYS, Biamp, and Shure; strong communication, troubleshooting, and problem-solving skills; ability to meet SLAs.
Crestron, Extron, Q-SYS, Biamp, Biamp Tesira, Shure, Freshdesk, Service Now, O365, MPLS, SD-WAN, VPN
3mo
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Field Support Engineer
Austin, Texas, United States
OnsiteFull Time
Strong software engineering background; experience supporting deployed software in field; diagnose via logs/telemetry; networking basics; willing to travel up to 50%; ability to obtain security clearance.
Python, C++, Rust
2mo
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Technical Support Engineer (Premium Team)
Austin or New York City or San Francisco
$35-$50/hr OnsiteFull Time
4+ YOE4+ years technical/product/developer support experience; strong troubleshooting with SQL, Snowflake, Kibana, APIs; experience with Zendesk, Jira, Salesforce; familiarity with Python, HTML/CSS, AWS, Linux, Okta, GitHub.
Zendesk, Zoom, SQL, Snowflake, Elastic, Kibana, API debugging tools, Browser DevTools, Jira, Salesforce, Okta, Azure, SFTP, GitHub, Python, HTML, CSS, AWS, Linux
1mo
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Global Product Support Engineer III - CMP
Austin or Santa Clara
$108k-$149k/yr OnsiteFull Time
Experience supporting semiconductor or capital equipment: developing service procedures, troubleshooting and failure analysis, creating training and documentation, collaborating with quality/manufacturing, and up to 50% travel.
1mo
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Global Product Support Engineer III - CMP
Austin or Santa Clara
$108k-$149k/yr OnsiteFull Time
Experience supporting semiconductor or capital equipment products, developing procedures/BKMs, performing failure analysis, training engineers, and working with quality/manufacturing teams; ability to travel ~50%.
3w
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API Integration Support Engineer
Austin, Texas, United States
$37-$42/hr HybridFull Time
4+ YOE4+ years technical support engineering experience, expertise debugging REST APIs and interpreting logs, incident management experience, strong written and verbal communication, basic Python or JavaScript is a plus.
REST APIs, Python, JavaScript, SWIFT
3w
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Technical Support Engineer, Tavily
Tel Aviv or Amsterdam or New York City or Austin or United States or Europe
$100k-$150k/yr HybridFull Time
2+ YOE2+ years technical B2B support; experience with APIs, Python, LangChain, LlamaIndex, vector DBs, n8n, logs/monitoring; strong troubleshooting, communication, and ability to escalate and work off‑hours.
APIs, Python, LangChain, LlamaIndex, vector DBs, n8n
4w
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Technical Support Engineer (Integrations)
Los Angeles or Chicago or Austin
$60k-$90k/yr HybridFull Time
2+ YOE2+ years in technical support or IT, strong troubleshooting and communication skills, experience with integrations/APIs, ability to work in-office 3 days/week (Tue-Thu), high emotional intelligence and critical thinking.
Postman, Zendesk, Salesforce, JIRA, SQL, OAuth, SAML, SSO, SFTP, REST APIs, Postman, Super, Slack, session replay
1mo
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Product Support Engineer 4
Austin, Texas, United States
HybridFull Time
3+ YOEPhD+3yrs or MS/Eng+6yrs or BS+8yrs; diagnose, troubleshoot, repair and debug electro-mechanical and software systems; read schematics; perform root-cause analysis; provide remote and on-site escalation support; mentor field engineers; travel internationally.
Control Works, Tool Platform SW Package, IOC, SIOC, EIOC
3w
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Customer Support Engineer
Austin, Texas, United States
$25-$43/hr FieldFull Time
0+ YOEBackground in electronics, RF, mechanical, vacuum and plasma systems; troubleshooting PLC, DeviceNet, pneumatic, vacuum, AC/DC electronics; ability to travel >50%, lift up to 50 lbs, work in cleanroom; bachelor\u0002s degree required.
PLC, DeviceNet, MS DOS, Microsoft Windows, Microsoft Office
1w
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Service & Support Engineer
Austin, Texas, United States
OnsiteFull Time
Vocational degree or equivalent in mechatronics/EE/automation/CS/robotics, several years field service or solutions engineering experience in industrial automation, Python and PLC familiarity, knowledge of machine communication protocols, strong customer communication.
Robflow, Robvision, PLCs, Python, IO, Modbus TCP, Profinet, Profibus, IO-Link