25 director customer operations jobs at 24 companies in Aberdeen, MD
2d
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Director of Operations
Cheyenne or Barboursville or Baltimore or Boise
$50k-$60k/yr OnsiteFull Time
Leadership role overseeing homecare operations, including recruitment, compliance, scheduling, customer service, employee engagement, marketing, payroll assistance, and administrative tasks.
1w
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Director of Breakbulk Operations
Wilmington, Delaware, United States
OnsiteFull Time
Leads breakbulk operations, customer relationships, resource planning, financial performance, safety, compliance, and development of operational leadership teams.
Payroll
3w
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Sr. Director, Technical Customer Support
Exton, Pennsylvania, United States
HybridFull Time
12+ YOE10+ MgmtMinimum 12 years in pharmaceutical or medical device industries, bachelor’s in science/engineering required (MBA preferred), 10+ years people management, customer-facing experience, global leadership, strategic and operational execution.
1w
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Executive Director
Bowie, Maryland, United States
OnsiteFull Time
3+ YOEBachelor's degree, current state administrative license, and 3+ years as an Executive Director. Requires senior community operations, sales, financial management, regulatory, leadership, and customer service experience.
1d
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Assistant Director of Property Operations - Towson University
Towson or Towson or Birmingham
$60k-$70k/yr OnsiteFull Time
3+ YOEBachelor's degree, 3–4 years of on-campus student housing operations experience, and expertise in accounts payable, HR, vendors, budgets, reports, customer service, organization, communication, and office software required.
Microsoft Word, Microsoft Excel, Microsoft Outlook
1mo
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Area Operations Director- Modernization (Mid-Atlantic Area)
Alexandria or Linthicum Heights or Washington
OnsiteFull Time
2+ MgmtRequires construction and general management knowledge, a bachelor's degree or equivalent experience, report and proposal writing, customer presentations, data analysis, problem-solving, and technical instruction interpretation.
AGILE, MAX, project management software
1w
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Director of Gym Operations
Columbia, Maryland, United States
$88k-$90k/yr OnsiteFull Time
Experience running a fast-paced, high-volume business; strong communication, customer service, leadership, organizational, problem-solving, and team-development skills; proficiency with web applications, MS Office, and POS tools.
Microsoft Office, POS
3w
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Director, Customer Engagement & Agent Platforms
Wilmington, Delaware, United States
$150k-$165k/yr HybridFull Time
8+ YOE8+ years in operations or platform management; experience owning engagement, CRM, contact center or dialer platforms and vendors; change management and intake processes; AI and automation implementation; cross-functional leadership.
Zendesk, CRM, messaging platforms, telephony, IVR, dialer, chatbots
2d
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Director, Premium Customer Experience & Wealth Integration (Hybrid)
New York or Wilmington or Jacksonville
$170k-$300k/yr HybridFull Time
15+ YOE15+ years in customer, product, or marketing management; large-team leadership; consumer banking and card expertise; cross-functional risk, operations, and compliance experience; commercial and budget accountability; bachelor's degree required.
artificial intelligence
3w
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Director, Housekeeping
Perryville, Maryland, United States
$100k/yr OnsiteFull Time
5+ YOE3+ MgmtHigh school diploma/GED, 5+ years hotel/resort experience, 3+ years managing large housekeeping operations, Microsoft Office proficiency, ability to lift 15 lbs, able to recruit/train staff; relocation available.
Microsoft Word, Microsoft PowerPoint, Microsoft Excel, REX
2d
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Membership Director - Parkville
Parkville, Maryland, United States
$55k-$65k/yr OnsiteFull Time
5+ YOE5+ MgmtRequires 5 years of supervisory experience in a customer-centric environment, lead generation and sales closing experience, and budget management experience of $1.5M or more. Bachelor's degree preferred.
6h
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Director of Hospitality
North East, Maryland, United States
$78k-$98k/yr OnsiteFull Time
10+ YOE5+ MgmtBachelor's degree or equivalent experience, 10+ years of progressive hospitality leadership, and 5+ years leading multiple operational departments. Requires financial, operational, leadership, and communication expertise.
hotel property management systems
4w
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Director of Housekeeping
Baltimore, Maryland, United States
$75k-$85k/yr OnsiteFull Time
5+ YOE3+ Mgmt5+ years management experience with at least 3 years in housekeeping management; knowledge of housekeeping and laundry operations, budgeting, staffing, OSHA compliance, and hotel operations; strong verbal and written communication.
1w
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Executive Camp Director
Interlochen or Glen Mills
OnsiteFull Time
Bachelor's degree, administrative experience, and demonstrated strengths in business management, sales, customer service, staff and financial management, organization, and leadership.
P&L
2w
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Assistant Camp Director
Chestertown, Maryland, United States
$55k-$62k/yr OnsiteFull Time
3+ YOEBachelor's in therapeutic recreation/parks & recreation/special education or related, 3+ years camping/recreation experience, challenge course and pool operation certification (or willingness), adaptive archery certification (or willingness), leadership in residential camp programs.
6d
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Executive Director
Baltimore, Maryland, United States
$82k-$129k/yr HybridFull Time
5+ YOEBachelor's degree and five years of customer service experience in administrative staff or professional work. Supervisory, operations, budgeting, regulatory, or combative sports experience preferred.
AS400 Licensing system, Google, Microsoft
1mo
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Program Director
York or Harrisburg
$20-$25/hr OnsitePart Time
Managing local youth sports operations including marketing, coach recruitment, scheduling, staff supervision, and customer service; strong communication and organization; ability to work nights/weekends.
1w
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Acme- Assistant Store Director, Montgomery, Chester, Delaware Counties MA3
Paoli or Montgomery County or Chester County or Delaware County
$68k-$94k/yr OnsiteFull Time
1+ YOE1+ MgmtRequires a high school diploma or equivalent, at least 1 year of assistant manager experience or 2 years as a department manager, retail operations knowledge, inventory management, leadership, and customer service skills.
Stream
1mo
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Director of Client Services
Pikesville, Maryland, United States
$90k-$110k/yr OnsiteFull Time
5+ YOE5+ Mgmt5+ years leadership experience in healthcare operations or client services; bachelor's degree preferred; experience with KPI development, staffing coordination, scheduling, CRM and dashboards; strong leadership and analytical skills.
Microsoft Office, Google Workspace, scheduling software, CRM systems, operational dashboards
2d
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Managing Director | The Quoin Hotel | Wilmington, DE
Wilmington, Delaware, United States
OnsiteFull Time
7+ YOE2+ MgmtRequires 7+ years in progressively senior hospitality management, including at least 2 years in a top hotel leadership role. Must have hotel operations, financial, strategic planning, and team leadership expertise.
P&L, MICHELIN Key