24 director customer operations jobs at 20 companies in Boca Raton, FL

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Director, Hotel Operations - US
Fort Lauderdale, Florida, United States
HybridFull Time
Princess Cruises
Princess Cruises: Global cruise line providing vacation experiences and hospitality services.
10+ YOE5+ MgmtBachelor's in hospitality or business,10+ years global hospitality customer service management,5+ years onboard cruise leadership,strategic planning,financial and compliance oversight,ability to travel on short notice.
3w
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Assistant Director of Store Operations
Palm Beach County, Florida, United States
OnsiteFull Time
Joseph's Classic Market
Joseph's Classic Market: Family-owned South Florida Italian specialty grocery chain serving local shoppers with gourmet groceries, prepared foods, and catering.
3+ YOE3+ years supervisory/assistant management experience in grocery or food retail; ServSafe Manager or ability to obtain; strong leadership, scheduling, payroll, inventory, and customer service skills; bilingual English/Spanish preferred.
Predictive Index, VidCruiter
3mo
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Store Director
Miami, Florida, United States
$67k-$84k/yr OnsiteFull Time
KnitWell Group
KnitWell Group: Retail holding for iconic women's fashion brands.
5+ YOE5+ years retail management; store director experience preferred; strong leadership and customer service focus; ability to lift up to 40 pounds; schedule flexibility including nights, weekends, holidays.
3mo
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Director
Miami, Florida, United States
$17/hr OnsiteFull Time
My Gym
My Gym: Private U.S. franchisor of children’s fitness centers offering classes, camps, events, and birthday parties for young children.
Directs operations; leads team; manages classes, parties, camps, events; strong leadership and customer service; 35-40 hours/week; experience with children; clean background; open to learning sales.
5d
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Assistant Store Director, Customer Experience and Workforce Management
Boca Raton, Florida, United States
$62k-$77k/yr OnsiteFull Time
Saks Off 5th
Saks Off 5th: Luxury off-price retail chain and inventory clearance outlet.
Leadership experience in customer-focused retail, service recovery, KPI and business-data analysis, workforce scheduling, coaching, team development, and independent operational decision-making.
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Director of Customer Service Experience & Contractor Tenant Relations
Fort Lauderdale, Florida, United States
OnsiteFull Time
Safe Harbor Marinas
Safe Harbor Marinas: World's largest owner and operator of marinas.
7+ years progressive operations/marina/hospitality experience,3+ years senior leadership,CRM (Salesforce) experience,operations,leasing,contractor registration,strong communication and project management skills.
Salesforce
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Director of Production and Manufacturing Operations
Deerfield Beach, Florida, United States
$125k/yr OnsiteFull Time
Closet Factory
Closet Factory: Provider of custom home organization and storage solutions.
5+ YOE5+ years manufacturing leadership in custom cabinetry/millwork/woodworking, experience managing 40+ employees, CNC and machinery maintenance knowledge, production scheduling, quality control, and safety.
Cut Rite, woodWOP
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Director of Production and Manufacturing Operations
Deerfield Beach, Florida, United States
$125k/yr OnsiteFull Time
Closet Factory
Closet Factory: Provider of custom home organization and storage solutions.
5+ YOE5+ years production/manufacturing leadership in custom cabinetry/millwork, experience managing 40+ employees, CNC and woodworking equipment knowledge, machinery and facility maintenance, quality control, safety, scheduling, and strong leadership skills.
CNC, Cut Rite, woodWOP
3mo
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Assistant Boutique Director
Bal Harbour, Florida, United States
OnsiteFull Time
Chloé
Chloé: Chloé is a French luxury fashion house making ready-to-wear clothing, leather goods, shoes, fragrances, eyewear, jewellery and childrenswear.
Boutique leadership, team management, operations oversight, and omnichannel customer service.
2d
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Property Director
West Palm Beach, Florida, United States
OnsiteFull Time
Crown Residential
Crown Residential: South Florida property management firm serving multifamily owners and residents through leasing, marketing, and asset-management services.
2+ YOEHigh school diploma required; 2+ years in multifamily, sales, retail, hospitality, property management, or related work. Requires people management and customer-facing experience; associate or bachelor's degree preferred.
Microsoft Word, Microsoft Outlook, Microsoft Excel, Microsoft PowerPoint
2w
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Director of Lifestyle
Los Angeles or Atlanta or Austin or Charlotte or Chicago or Denver or Houston or Miami or Nashville or Oakland or Philadelphia or Phoenix or Pittsburgh or Portland or San Francisco or San Jose or Santa Monica or Scottsdale or Seattle
$95k-$105k/yr OnsiteFull Time
Sentral
Sentral: U.S. residential hospitality operator managing luxury furnished and unfurnished apartment communities for residents and owners.
4+ YOEHigh school diploma or GED, 4+ years customer service experience, 2–3 years hotel events, restaurant, banquet, catering, bar, or members club experience; Microsoft Office and budget operations knowledge required.
Microsoft Outlook, Microsoft Excel, Microsoft Word, Dropbox, Align App
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Assistant Director, Spa
Miami Beach, Florida, United States
OnsiteFull Time
1 Hotels
1 Hotels: Nature-inspired sustainable luxury hotel brand serving travelers through hotels, wellness, dining, and residences.
Minimum 2 years spa or hospitality leadership experience; Designated Establishment Manager certification preferred; post-secondary diploma/degree a plus; strong spa operations, leadership, communication skills; flexible for 24-hour operation.
3mo
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Crew Scheduling Director
Miami, Florida, United States
OnsiteFull Time
Global Crossing Airlines
Global Crossing AirlinesOTCQB: JETMF: U.S. Part 121 airline providing passenger and cargo ACMI, wet-lease, and charter services domestically and abroad.
5+ YOE5 years in customer service and 5 years in crew scheduling; airline industry experience required; bachelor’s degree preferred.
Microsoft Office, RAIDO
3w
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Utilities ERCS Principal Director
Albany or Arlington or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$139k-$434k/yr OnsiteFull Time
Accenture
AccentureNYSE: ACN: Global professional services delivering 360° value.
12+ YOERequires 12+ years in utilities, transformation leadership, consulting and commercial acumen, executive advising, sales development, digital and customer experience expertise, team leadership, and a bachelor's degree.
SAP, Oracle, AI, GenAI, data analytics, agile
4d
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Housekeeping Director - Boulan Hotel
Miami Beach, Florida, United States
OnsiteFull Time
Boulan Hotel & Condo
Boulan Hotel & Condo: A privately held boutique apartment-style hotel serving short- and long-stay guests in Miami Beach.
Requires housekeeping leadership and management skills, excellent communication and organization, customer service ability, English fluency, physical ability to carry 10 pounds, and availability for days, evenings, and weekends.
4d
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Assoc. Director, Financial Assistance (A)
Miami, Florida, United States
OnsiteFull Time
University of Miami
University of Miami: Private research university and academic medical center.
3+ YOEBachelor's degree in a relevant field and 3+ years of relevant experience. Requires financial aid operations, regulatory compliance, staff supervision, customer service, and data or budget analysis skills.
Microsoft Excel, Microsoft Office, Copilot, College Board PowerFAIDS, FAFSA, CSS Profile
1mo
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Regional Retail Director, Southeast
Miami, Florida, United States
$145k-$155k/yr HybridFull Time
TAG Heuer
TAG Heuer: Swiss luxury watchmaker producing high-precision watches and chronographs for global consumers.
10+ YOE10+ years luxury multi-store retail experience, multi-unit leadership, strong digital literacy, ability to travel ~70%, coaching and talent development, retail operations and P&L oversight.
Cegid, Salesforce, CDC, RISE
1w
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Director of Guest Services
Loxahatchee, Florida, United States
OnsiteFull Time
Lion Country Safari
Lion Country Safari: Private drive-through safari park serving Florida families with wildlife encounters, conservation education, and a walk-through adventure park.
7+ YOE5+ MgmtBachelor’s degree or equivalent experience, 7+ years of progressive leadership, 5+ years managing managers, budgeting and operations experience, Florida driver’s license, and flexible availability.
Microsoft Office
2w
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Front of House Director
Miami Beach, Florida, United States
OnsiteFull Time, Part Time
Accor
AccorEuronext Paris: AC: Global hospitality group managing a vast network of hotel brands.
5+ YOE5+ MgmtHigh school diploma required; bachelor's preferred. Requires 5+ years in hotel leadership, front office operations knowledge, English communication, property management system experience, and ability to handle physical and stressful duties.
Opera Cloud, SynXis
4d
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Food Service Director
Aventura or Coral Springs
$65k/yr FieldFull Time
Elior North America
Elior North America: Contract foodservice management provider for diverse industry sectors.
2+ YOERequires 2+ years coordinating food service operations, industrial cooking experience, strong communication, team management, customer service, and Microsoft Office proficiency; ServSafe or HACCP preferred.
Microsoft Office