28 director customer operations jobs at 21 companies in Cotati, CA
1w
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Director, Customer Experience Strategy & Operations
San Francisco or New York City or Tempe or Sunnyvale or Ann Arbor or Chicago or Washington or Seattle or Los Angeles
$170k-$250k/yr OnsiteFull Time
10+ YOEBachelor's degree and 10+ years in strategy, operations, product operations, customer experience, marketplace operations, consulting, or a similar analytical role; team-building and cross-functional leadership experience required.
AI, automation, internal apps, Covey Scout for Inbound
2mo
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Director, Customer Experience Strategy & Operations
San Francisco or New York or Tempe or Sunnyvale or Ann Arbor or Chicago or Washington or Seattle or Los Angeles
$170k-$250k/yr OnsiteFull Time
10+ YOE10+ years in strategy/operations/product ops/customer experience or similar; Bachelor's required (MBA preferred); AI-native operator with strong stakeholder partnership, people leadership, and data-driven problem solving.
1mo
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Director of Customer Service
San Francisco or United States
$170k-$190k/yr HybridFull Time
10+ YOE10+ Mgmt10+ years leading customer service or after-sales in consumer tech/telecoms; experience scaling global operations and managing outsourced partners; designing AI-enabled support and predictive diagnostics; strong analytics and stakeholder communication skills.
2w
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Director of Customer Success
Berkeley, California, United States
HybridFull Time
Proven ownership of PLG activation and enterprise CS motions; build activation playbooks, onboarding, health scoring, conversion funnels; analyze activation data; hire and lead activation and CS teams; experience with technical B2B/PLG products.
1mo
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Executive Director of Campus Operations - Administration and Finance
Vallejo or San Luis Obispo
$150k-$175k/yr OnsiteFull Time
5+ YOEBachelor's degree with 5+ years progressive operations/administration/project management experience (education may be substituted year-for-year), experience with executive-level collaboration, financial/capital planning, risk management, problem analysis, and high-level customer service.
3w
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Assistant Director of Operations (1553590)
Berkeley, California, United States
$70k-$95k/yr OnsiteFull Time
1+ YOEAssociate degree or equivalent required; bachelor’s preferred. 1+ years operations/management experience preferred. Strong communication, administrative, and customer-service skills; proficiency with Microsoft Office and Excel.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
2mo
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Funeral Director
Salt Lake City, Utah, United States
OnsiteFull Time
1+ YOEHigh school diploma; 1-2 years industry experience; 3-5 years admin or customer service; preferred state funeral director licensure; strong computer and Microsoft Office skills; excellent customer service.
Microsoft Office Suite
1d
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Director, C&P Customer Growth Initiatives
San Jose or San Francisco or United States
$177k-$323k/yr OnsiteFull Time
10+ YOEBachelor’s degree in business, operations, finance, or related field; 10+ years in program, process management, or improvement; and 5+ years in sales execution or operations.
Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, GenStudio
3w
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General Operations Manager - CA - On Site
Daly City, California, United States
$130k-$160k/yr OnsiteFull Time
4+ YOEBachelor's degree required; 4+ years hospitality or business management experience; strong customer-service, financial management, staff leadership, and compliance skills; funeral director license a plus.
1d
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Managing Director
Yountville, California, United States
$250k-$310k/yr OnsiteFull Time
3+ YOE3+ MgmtBachelor’s degree in hospitality, business, or related field or equivalent experience; 3–5 years of progressive leadership experience; multi-department operations, budgeting, forecasting, labor management, compliance, and safety experience.
1mo
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Assistant Community Director
Tiburon, California, United States
OnsiteFull Time
3+ YOE3+ years relevant experience; knowledge of HUD guidelines preferred; strong leadership, communication, customer service, and interpersonal skills.
3d
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Community Director II
Bay Point, California, United States
$91k/yr OnsiteFull Time
5+ YOE3+ MgmtRequires 5+ years of property management experience, 3+ years supervising, knowledge of employment, fair housing, and landlord-tenant laws, leadership, financial, marketing, customer service skills, and a valid driver's license.
1w
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Utilities ERCS Principal Director
Albany or Arlington or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$139k-$434k/yr OnsiteFull Time
12+ YOERequires 12+ years in utilities, transformation leadership, consulting and commercial acumen, executive advising, sales development, digital and customer experience expertise, team leadership, and a bachelor's degree.
SAP, Oracle, AI, GenAI, data analytics, agile
3w
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Director of Front Office
San Francisco, California, United States
$105k-$110k/yr OnsiteFull Time
4+ YOEMinimum 4 years hotel front office experience, post-secondary diploma/degree preferred, expert in rooms division operations, strong leadership and communication, flexible for 24-hour operation.
1mo
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Responsible AI Associate Director
New York City or Boston or Chicago or San Francisco
$113k-$338k/yr HybridFull Time
12+ YOE12+ years management consulting experience, deep expertise in AI policy/standards/regulation, experience designing operating models/governance/controls, stakeholder management, risk assessment, and project delivery.
2mo
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Director/Senior Director - Content Strategy EU
London or San Francisco
RemoteFull Time
10+ YOE10+ years working in or consulting to life sciences; strong SaaS/cloud understanding; experience with Marketing Operations and MLR; customer-facing success; strategic thinking and senior stakeholder presentation skills.
PromoMats
1mo
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Summer Camp Director
Walnut Creek, California, United States
$23-$25/hr OnsiteFull Time
3+ YOE3+ MgmtMinimum 3 years childcare operations/management experience, ability to create camp programs, supervise staff, CPR certification required, strong customer service and communication, computer literate, able to work weekends/evenings/holidays.
3mo
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Director of Transit
San Francisco, California, United States
$180k-$230k/yr OnsiteFull Time
10+ YOE5+ MgmtBachelor's degree; 10+ years transit experience; 5+ years direct transit planning; 10+ years planning/operations; knowledge of shuttle ops, fleet management, safety/compliance; leadership and communication skills; customer service oriented.
GPS tracking, Fleet management software, Office productivity
2mo
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Associate Director, Member Engagement and Outreach
Los Gatos or San Bernardino or Ontario or Sacramento or Arcadia or Fairfield or Fresno or San Jose
$103k-$127k/yr OnsiteFull Time
2+ MgmtBachelor's in business/public health/mental health/health administration required; 2 years managing supervisors; DOJ/FBI/CAIC background clearance required; experience with call center operations and performance monitoring preferred.
6d
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Director of Experience + Lifestyle (Front Office + Food and Beverage)
San Diego or Atlanta or Austin or Charlotte or Chicago or Denver or Fort Lauderdale or Los Angeles or Miami or Nashville or Oakland or Philadelphia or Pittsburgh or Portland or San Francisco or San Jose or Santa Monica or Scottsdale or Seattle
$75k-$85k/yr OnsiteFull Time
4+ YOEBachelor’s degree and 4+ years in hospitality, events, restaurant, banquet, catering, members club, guest service, or front office operations; management, employee development, budgeting, and Microsoft Office experience required.
Microsoft Outlook, Microsoft Excel, Microsoft Word, Microsoft SharePoint