37 director customer operations jobs at 30 companies in Fontana, CA
6d
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Director of Operations and Customer Service
Irvine, California, United States
$80k-$110k/yr OnsiteFull Time
Quest International: Provides aftermarket service and repair solutions for technology manufacturers.
5+ YOE2+ MgmtRequires 5+ years of progressive operations leadership, 2+ years directing managers and distributed teams, financial management experience, and a bachelor's degree in engineering, supply chain, operations, business, logistics, or related field.
Lean, Six Sigma, FSM, ERP, WMS, TMS, CRM, AI
2w
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Director, Customer Experience Strategy & Operations
San Francisco or New York City or Tempe or Sunnyvale or Ann Arbor or Chicago or Washington or Seattle or Los Angeles
$170k-$250k/yr OnsiteFull Time
10+ YOEBachelor's degree and 10+ years in strategy, operations, product operations, customer experience, marketplace operations, consulting, or a similar analytical role; team-building and cross-functional leadership experience required.
AI, automation, internal apps, Covey Scout for Inbound
2mo
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Director, Customer Experience Strategy & Operations
San Francisco or New York or Tempe or Sunnyvale or Ann Arbor or Chicago or Washington or Seattle or Los Angeles
$170k-$250k/yr OnsiteFull Time
10+ YOE10+ years in strategy/operations/product ops/customer experience or similar; Bachelor's required (MBA preferred); AI-native operator with strong stakeholder partnership, people leadership, and data-driven problem solving.
3w
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Center Operations Director
Murrieta, California, United States
$76k-$100k/yr OnsiteFull Time
3+ MgmtMinimum three years leadership or operations management experience, healthcare or customer-service background preferred; college coursework or equivalent experience; strong communication, problem-solving, and personnel management skills.
Microsoft Word, Microsoft Excel
3mo
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Director of Operations - North Orange County
Rancho Santa Margarita, California, United States
$120k-$140k/yr OnsiteFull Time
3+ YOE2-3 years in high-volume operational management in QSR/retail; strong leadership, budgeting, analytics, and customer satisfaction focus.
Microsoft Excel, Microsoft Office
2w
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Director, Aftermarket Operations
Huntington Beach, California, United States
$160k-$200k/yr OnsiteFull Time
10+ YOE5+ MgmtBachelor's degree required; 10+ years in aerospace aftermarket or related operations and 5+ years leading managers and global cross-functional teams. Requires strategic, customer-facing, operational, and continuous improvement leadership.
Lean
1mo
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Center Operations Director
Murrieta, California, United States
$76k-$100k/yr OnsiteFull Time
3+ YOE3+ MgmtThree or more years of leadership or operations management experience; healthcare or customer service experience preferred. Bachelor's degree preferred or equivalent education and experience. Requires communication, customer service, personnel management, and computer skills.
Microsoft Word, Microsoft Excel, HIPAA, PHI
2mo
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Assistant Director of Operations
Claremont, California, United States
$83k-$88k/yr OnsiteFull Time
Associate degree or equivalent experience required (Bachelor's preferred); 1–3 years experience preferred; strong customer service, administrative, organizational, and communication skills; proficiency with Microsoft Office.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
2d
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Director of Property Operations - Embassy Suites LAX Downey
Downey, California, United States
$110k-$115k/yr OnsiteFull Time
Leads hotel facility operations, maintenance, capital projects, budgets, compliance, guest service, and team performance across building systems, grounds, and property improvements.
HVAC
1mo
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Director, Customer Implementation
Los Angeles or New York City
$180k-$250k/yr HybridFull Time
5+ YOEProven record leading complex enterprise implementations, technical credibility with engineering teams, strong problem solving, stakeholder management, and ability to travel and operate autonomously.
2mo
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Asset Management Service Director - Commercial Operations
Philadelphia or Chicago or Dallas or Pasadena
OnsiteFull Time
10+ YOE5+ MgmtBachelor’s preferred; 10+ years in service operations; experience managing multiple customers and teams; strong leadership, safety enforcement, and financial forecasting abilities.
1w
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Area Director
Anaheim or Los Angeles County
$120k/yr FieldFull Time
8+ YOE3+ MgmtRequires 8+ years of hotel operations leadership, 3+ years as a branded hotel GM, financial and budgeting expertise, brand systems experience, Southern California residence, and a valid driver's license.
Hyatt, Hilton, IHG, Marriott, USALI
1mo
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Assistant Store Director - #50 Ontario
Ontario, California, United States
$22/hr OnsiteFull Time
Assist store director in full store operations, drive sales, oversee departments and employees, ensure customer service, and meet food safety requirements (CPFM).
3d
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Director of Rooms ("Director/a de Cuartos")
Anaheim, California, United States
$80k-$83k/yr OnsiteFull Time
3+ MgmtHigh school education required; bachelor's degree preferred. Requires front office operations and 3–5 years of management experience, leadership, customer relations, computer, budgeting, and valid driver's license.
Microsoft Office, Windows, PMS, PBX, POS
1w
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Director of Lifestyle
Los Angeles or Atlanta or Austin or Charlotte or Chicago or Denver or Houston or Miami or Nashville or Oakland or Philadelphia or Phoenix or Pittsburgh or Portland or San Francisco or San Jose or Santa Monica or Scottsdale or Seattle
$95k-$105k/yr OnsiteFull Time
4+ YOEHigh school diploma or GED, 4+ years customer service experience, 2–3 years hotel events, restaurant, banquet, catering, bar, or members club experience; Microsoft Office and budget operations knowledge required.
Microsoft Outlook, Microsoft Excel, Microsoft Word, Dropbox, Align App
6d
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Executive Director, Global Trade Services and Customs Operations
Celebration or Glendale or Orlando
$214k-$261k/yr OnsiteFull Time
15+ YOERequires 15+ years of executive experience in global trade compliance or related functions, customs valuation/classification expertise, export controls knowledge, and experience managing large duty portfolios and shared services.
AI, EAR, OFAC
1d
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Delivery Director
United States or San Francisco or Irvine or Norcross or Plano or New York City or Atlanta or San Jose
RemoteFull Time
Bachelor's degree or equivalent experience; multi-client MSP operations and customer management experience; IT service management expertise; ITIL training to Expert status; U.S. work authorization.
ITIL
1mo
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Director of Hospitality at Luxury Assisted Living community
Los Angeles, California, United States
OnsiteFull Time
3+ YOE3+ MgmtMinimum 3 years leadership in hospitality or related service industries, experience leading customer-facing teams, resolving escalated concerns, strong operational and team leadership skills; bachelor's degree in hospitality or business preferred.
3mo
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Director, Finance Business Partner (Customer Care & Ancillary Business)
Glendale, California, United States
$160k-$200k/yr OnsiteFull Time
12+ YOE12+ years of progressive financial experience; strong finance leadership; experience with customer operations or call centers; knowledge of AI/automation highly preferred; advanced Excel and financial modeling.
Excel, Financial Modeling, BI tools
5h
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[Remote] Senior Director of Platform Adoption
Woodland Hills or Los Angeles
$150k-$175k/yr RemoteFull Time
8+ YOERequires 8+ years in customer success, client services, account management, or operations leadership; outbound call-center operations experience; retention metric ownership; process improvement; executive consulting; and health-scoring expertise.
chat.convoso.com, AI
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