42 director customer operations jobs at 34 companies in Georgia
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Senior Director, Customer Operations
Arizona or California or Colorado or Connecticut or Florida or Georgia or Illinois or Indiana or Kentucky or Massachusetts or Michigan or Minnesota or North Carolina or New York or Ohio or Oregon or Pennsylvania or South Carolina or Tennessee or Texas or Utah or Virginia or Washington or Wisconsin
$170k-$190k/yr RemoteFull Time
12+ YOE10+ MgmtRequires 12+ years managing employees in implementation or project management, 10+ years of management, enterprise onboarding, multi-product implementations, distributed teams, capacity planning, vendor management, and executive communication.
2mo
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Center Operations Director
Atlanta or Hapeville
OnsiteFull Time
3+ Mgmt3+ years leadership or operations management experience, bachelor's degree preferred (some college or equivalent accepted), prior healthcare or customer-service experience preferred, proficiency with Microsoft Word and Excel, ability to handle confidential PHI.
Microsoft Word, Microsoft Excel
2w
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Director of Operations
Fayetteville or Stockbridge
OnsiteFull Time
5+ YOE3+ MgmtBachelor's in healthcare management or business,5+ years operations management,3+ years supervisory experience,strong Microsoft Office and analytics skills,customer service and P&L management experience.
Microsoft Office
3w
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Director, Commercial Operations
Georgia or South Carolina or Nebraska or Pennsylvania or Texas or Iowa or North Carolina or Tennessee or Indiana or Florida or Michigan
RemoteFull Time
3+ YOE3+ years in commercial operations, sales, analytics, or customer success; bachelor's degree; strong analytical, project leadership, and cross-functional communication skills; experience with CRM and reporting tools.
Salesforce, Microsoft Excel, Tableau, Microsoft Power BI, Agentforce, Einstein
3w
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Assistant Director, Business Operations
Atlanta, Georgia, United States
$67k-$78k/yr OnsiteFull Time
3+ YOE3+ MgmtBachelor's degree plus 3 years supervisory/management experience (or combination of education and experience); experience in event sales, customer service, HR oversight, and operational leadership.
2mo
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Director, Customer Experience
Atlanta, Georgia, United States
OnsiteFull Time
10+ YOE10+ MgmtBachelor’s degree or equivalent experience; 10+ years leading customer service/experience or account management organizations; experience in matrixed organizations; partnership with Sales and Operations; establishing KPIs and governance; executive stakeholder communication.
Salesforce
2w
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Regional Director, Ticket Operations (57332)
Birmingham or Lawrenceville or Rome
OnsiteFull Time
4+ YOEMinimum 4 years managing ticket operations, experience with Tickets.com and Ticketmaster, Microsoft Office proficiency, budget management, staff leadership, strong communication and customer service.
Tickets.com, Ticketmaster, Archtics, TM1, FEVO, EMT, Access Manager, Microsoft Outlook, Microsoft Excel, Microsoft Word, Microsoft PowerPoint
1mo
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Director Operations
Atlanta, Georgia, United States
$150k-$200k/yr OnsiteFull Time
7+ YOE3+ MgmtBachelor's degree or equivalent, MBA preferred; 7+ years supply chain experience and 3+ years progressive/management experience; strategy, operations, and organization design experience; strong leadership and customer relationship skills.
1mo
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Director, Customer Care
Marietta, Georgia, United States
OnsiteFull Time
7+ YOE3+ MgmtBachelor's degree or equivalent experience,7+ years customer service/operations leadership,3+ years people management,experience with service metrics and 24/7 operations,strong analytical and communication skills,proficiency with Microsoft Office.
Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, CRM, case management, reporting, business intelligence platforms
2mo
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APAC Customer Care Director
Malaysia or Atlanta or Asia
RemoteFull Time
8+ YOEBilingual English and Cantonese required; 8+ years in customer care, customer success, account management, or operations; Bachelor’s degree preferred; experience with CRM, Microsoft Office, and stakeholder engagement.
CRM, Microsoft Office, Microsoft Teams
4w
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Director, Global Customer Success
Atlanta, Georgia, United States
OnsiteFull Time
10+ YOEProven global operations leadership (preferably 10+ years), strong strategic thinking, analytics, change management, performance management, and excellent communication to lead large customer service organizations.
Internet applications, office applications, internal tools
18h
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Center Operations Director
Conley, Georgia, United States
OnsiteFull Time
3+ MgmtRequires 3+ years of leadership or operations management experience, with healthcare or customer service preferred; college education or equivalent experience and proficiency in Word and Excel.
Microsoft Word, Microsoft Excel
3mo
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Director of Operations
Warner Robins or Robins Air Force Base
OnsiteFull Time
10+ YOE10+ MgmtUS citizen with active Secret clearance, Bachelor's degree, 10+ years of program/operations experience including senior management; experience in defense contract execution, financial tracking, employee leadership, and customer engagement.
1mo
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Assessment & Insights Operations Director
Indianapolis or Atlanta
RemoteFull Time
5+ YOE5+ years in business or customer success operations; proven experience executing large-scale assessment/data collection cycles; hands-on Salesforce/CRM Analytics/Tableau CRM proficiency; strong stakeholder engagement and program coordination skills.
CRM Analytics, Tableau CRM, Salesforce Reports & Dashboards, Salesforce, Agentforce, Slack AI, Einstein Copilot, Gemini, JIRA, Smartsheet, Asana, Google Slides, Google Docs, Quip, Microsoft PowerPoint
2mo
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Director, Customer Implementations
Bethesda or Canton or Charlottesville or Richmond or Cleveland or Raleigh or Philadelphia or Boston or Atlanta or Jacksonville or Houston or Alabama or Arizona or California or Colorado or Connecticut or Delaware or District of Columbia or Florida or Georgia or Illinois or Indiana or Kansas or Kentucky or Maryland or Massachusetts or Michigan or Minnesota or Nevada or New Jersey or New York or North Carolina or Ohio or Oklahoma or Oregon or Pennsylvania or South Carolina or Tennessee or Texas or Utah or Virginia or Washington
$150k-$165k/yr RemoteFull Time
10+ YOE6+ Mgmt10+ years in B2B SaaS implementation or delivery operations and 6+ years leading global teams; enterprise implementation, customer value, AI, automation, and Eastern Time Zone experience required.
AI, automation, dashboards, workflow tools, digital workers, ERP
1w
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Director of Operations Order Processing-CRT/DME Documentation Processing
Norcross, Georgia, United States
OnsiteFull Time
5+ YOE2+ MgmtBachelor’s degree or equivalent; 5+ years of operational experience; 2+ years of leadership, mentoring, or coaching experience; order processing and customer service expertise; Microsoft Office proficiency.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
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Senior Director, Customer Data Platforms
Atlanta, Georgia, United States
$202k-$229k/yr OnsiteFull Time
10+ YOEBachelor's degree and 10+ years in customer operations, digital transformation, or operations leadership. Requires transformation, data, automation, agile, change management, and stakeholder leadership experience.
Agile Methodology, Microsoft Azure, Microsoft Office, Structured Query Language (SQL), Software Development Life Cycle (SDLC), Waterfall Model
1mo
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Senior Director Client Services
Alabama or Michigan or Louisiana or Nebraska or Missouri or Wisconsin or Ortigas or South Carolina or Delaware or Kentucky or Tennessee or Illinois or Virginia or Georgia or Minnesota or Iowa or Oregon or Washington or Mississippi or North Carolina or Wyoming or Arkansas or Indiana or Pennsylvania or Oklahoma or Utah or Texas or Rhode Island or Nevada or Colorado or Arizona or South Dakota or Idaho or Florida or Maryland or West Virginia or Ohio or New Mexico or New Hampshire or Kansas or Connecticut or California or Massachusetts or New Jersey or New York
RemoteFull Time
5+ YOE3+ Mgmt5+ years client services experience with 3+ years at Director level, BPO/outsourcing background, experience managing high-profile/regulatory accounts, financial and operational acumen, people leadership, and ability to travel as needed.
Microsoft Excel, Microsoft PowerPoint
2mo
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Assistant Center Director
Smyrna, Georgia, United States
$15-$19/hr OnsitePart Time
Part-time leadership role overseeing center operations, sales, and staff with youth-focused customer service.
Microsoft Office, Microsoft Excel, Microsoft Word, Education technology
1d
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Community Director
Savannah, Georgia, United States
OnsiteFull Time
Progressive property management experience with leadership, sales, customer service, financial planning, revenue management, team supervision, legal compliance, and property management software proficiency.
Internet, word processing, spreadsheet, database management programs, property management software
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