32 director customer operations jobs at 25 companies in Hellertown, PA
2mo
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Director of Customer Operations & Fulfillment
Coopersburg, Pennsylvania, United States
OnsiteFull Time
15+ YOE5+ MgmtBachelor's degree in supply chain/operations/business/engineering; 15+ years post-academic experience with 5+ years in manufacturing; 5+ years building high-performance teams; Lean/Six Sigma certifications preferred.
3mo
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Director, Operations
Moorestown, New Jersey, United States
$120k-$180k/yr OnsiteFull Time
15+ YOE5+ MgmtBSME/BSEE or similar, 15+ years operations/engineering experience, 5+ years management, strong mechanical and automation knowledge, project and budget management, customer interfacing and leadership skills.
6d
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Director of PSC Operations
Pittsburgh or Phoenix or Orlando or Titusville or Raleigh or Horsham or Charlotte or Dallas
$150k-$259k/yr RemoteFull Time
10+ YOE5+ MgmtBachelor's degree and 10 years of healthcare, biotech, pharmaceutical, or specialty pharmacy experience, including 5 years leading contact center or patient access operations.
Customer Relationship Management (CRM), Customer Support Platforms, data analytics, digital tools
6d
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Director of PSC Operations
Pittsburgh or Phoenix or Orlando or Titusville or Raleigh or Horsham or Charlotte or Dallas
$150k-$259k/yr RemoteFull Time
10+ YOE5+ MgmtBachelor's degree and 10+ years in healthcare, biotech, pharmaceutical, or specialty pharmacy services, including 5+ years leading contact center or patient access operations.
CRM
1mo
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Director, Customer Implementations
Bethesda or Canton or Charlottesville or Richmond or Cleveland or Raleigh or Philadelphia or Boston or Atlanta or Jacksonville or Houston or Alabama or Arizona or California or Colorado or Connecticut or Delaware or District of Columbia or Florida or Georgia or Illinois or Indiana or Kansas or Kentucky or Maryland or Massachusetts or Michigan or Minnesota or Nevada or New Jersey or New York or North Carolina or Ohio or Oklahoma or Oregon or Pennsylvania or South Carolina or Tennessee or Texas or Utah or Virginia or Washington
$150k-$165k/yr RemoteFull Time
10+ YOE6+ Mgmt10+ years in B2B SaaS implementation or delivery operations and 6+ years leading global teams; enterprise implementation, customer value, AI, automation, and Eastern Time Zone experience required.
AI, automation, dashboards, workflow tools, digital workers, ERP
3w
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Sr. Director, Technical Customer Support
Exton, Pennsylvania, United States
HybridFull Time
12+ YOE10+ MgmtMinimum 12 years in pharmaceutical or medical device industries, bachelor’s in science/engineering required (MBA preferred), 10+ years people management, customer-facing experience, global leadership, strategic and operational execution.
2mo
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Asset Management Service Director - Commercial Operations
Philadelphia or Chicago or Dallas or Pasadena
OnsiteFull Time
10+ YOE5+ MgmtBachelor’s preferred; 10+ years in service operations; experience managing multiple customers and teams; strong leadership, safety enforcement, and financial forecasting abilities.
1mo
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Senior Director Regional Commercial Operations HNC NA - Princeton, NJ (82039)
Princeton, New Jersey, United States
$181k-$235k/yr OnsiteFull Time
15+ YOE15+ years commercial operations experience in B2B, proven leadership managing large teams, bachelor's degree required, strong cross-functional and customer-facing skills, strategic and operational execution experience.
2mo
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Math Learning Center Director
Edison, New Jersey, United States
$16-$20/hr OnsitePart Time
Part-time director overseeing center operations, enrollment, customer experience, instructional oversight, team management, marketing, and performance.
3d
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Director of Lifestyle
Los Angeles or Atlanta or Austin or Charlotte or Chicago or Denver or Houston or Miami or Nashville or Oakland or Philadelphia or Phoenix or Pittsburgh or Portland or San Francisco or San Jose or Santa Monica or Scottsdale or Seattle
$95k-$105k/yr OnsiteFull Time
4+ YOEHigh school diploma or GED, 4+ years customer service experience, 2–3 years hotel events, restaurant, banquet, catering, bar, or members club experience; Microsoft Office and budget operations knowledge required.
Microsoft Outlook, Microsoft Excel, Microsoft Word, Dropbox, Align App
1mo
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Community Director, Affordable
Bethlehem, Pennsylvania, United States
OnsiteFull Time
Property Management, Inc.: A property management providing management and operational services for multifamily and affordable housing communities.
Prior multi-family housing experience (HUD/Section 8, elderly preferred), high school/GED, valid PA driver\u0002s license and insured transportation, PA Real Estate license a plus, Yardi preferred, strong administrative and customer service skills, bilingual English/Spanish preferred.
Yardi
6d
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Director, Standards Solutions (Philadelphia, PA)
Philadelphia, Pennsylvania, United States
$120k-$150k/yr RemoteFull Time
10+ YOE10+ Mgmt10+ years of leadership experience in certification, standards, assurance, compliance, SaaS, platforms, or sustainability services; commercial, operational, customer, and digital product leadership experience required.
SaaS, Google Meet, Zoom, Spark Hire
1w
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Utilities ERCS Principal Director
Albany or Arlington or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$139k-$434k/yr OnsiteFull Time
12+ YOERequires 12+ years in utilities, transformation leadership, consulting and commercial acumen, executive advising, sales development, digital and customer experience expertise, team leadership, and a bachelor's degree.
SAP, Oracle, AI, GenAI, data analytics, agile
6d
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Executive Camp Director
Interlochen or Glen Mills
OnsiteFull Time
Bachelor's degree, administrative experience, and demonstrated strengths in business management, sales, customer service, staff and financial management, organization, and leadership.
P&L
6d
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Senior Director, Contact Center
Basking Ridge, New Jersey, United States
HybridFull Time
8+ YOERequires 8+ years in call center, customer service, or patient access operations, a bachelor's degree, leadership and data analysis skills, HIPAA knowledge, and fluency in spoken and written English.
Power BI, EMR, Microsoft Office, Microsoft PowerPoint, Microsoft Excel, Microsoft Outlook
1w
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Acme Assistant Store Director- Fairfield, CT
Stamford or Fairfield or Little Silver or Fair Haven or Kenilworth or Clark or Browns Mills or Warren or Old Bridge or New Providence or Levittown or Mount Holly or Hamilton Township or Freehold or Bordentown or Newtown or Willingboro or Lincroft or Yardville or Medford or Doylestown
$68k-$94k/yr OnsiteFull Time
1+ YOE1+ MgmtRequires 1 year assistant manager or 2 years department manager experience, high school diploma, customer service and supervisory skills, inventory management, store operations knowledge, and leadership ability.
3w
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Client Success Director
St. Petersburg or Boston or St. Louis or Atlanta or Morristown
$153k-$194k/yr HybridFull Time
10+ YOESenior leader with 10+ years driving client success at scale, strong financial and operational management, organizational design, change management, AI tool proficiency, and executive influence.
1mo
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Director Vertical - Industrial and Technology
Eden Prairie or Atlanta or Plano or Conshohocken or Phoenix or Grandview Heights or Chicago
$128k-$296k/yr OnsiteFull Time
5+ YOE4+ MgmtBachelor's degree, 8+ years leadership in customer engagement/ commercial strategy, 5+ years in logistics/transportation/supply chain, 4+ years direct people leadership, experience driving strategy and measurable commercial outcomes.
1w
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Associate Director, Business Analysis
Chicago or Kennesaw or Dallas or Waltham or Indianapolis or Philadelphia
$122k-$219k/yr HybridFull Time
8+ YOEBachelor's degree or equivalent; 8+ years in business analytics or customer analytics delivery; expertise in data analysis, process optimization, strategy, executive communication, project leadership, and customer engagement.
Power BI
3mo
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Director, Omnichannel Contact Center
Philadelphia, Pennsylvania, United States
OnsiteFull Time
10+ YOE5+ Mgmt10+ years in customer support leadership; 5+ years multi-site management; Zendesk expertise; AI/automation experience.
Zendesk, AI, Automation, APIs