39 director customer operations jobs at 22 companies in Highlands, TX

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Regional Operations Director
Houston, Texas, United States
OnsiteFull Time
DASCO Home Medical Equipment
DASCO Home Medical Equipment: Family-owned durable medical equipment provider serving patients and referral sources, specializing in respiratory, oxygen, and sleep equipment.
1+ YOE1+ MgmtOversee branch and distribution center operations, ensure regulatory compliance and KPIs, lead and develop managers; requires HS/GED and 1 year operations/customer service leadership in DME/health insurance/medical or similar, Microsoft Office proficiency.
Microsoft Office Suite
1w
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Director Operations
Houston, Texas, United States
$90k-$100k/yr FieldFull Time
Brident Dental & Orthodontics
Brident Dental & Orthodontics: Private Texas dental-care organization providing affordable general, pediatric, orthodontic, and specialty services to families.
3+ YOEBachelor's degree and 3+ years managing multiple practice or site locations, preferably dental. Requires growth, customer service, forecasting, budgeting, leadership, and frequent territory travel.
1w
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Director Operations
Houston, Texas, United States
FieldFull Time
Western Dental & Orthodontics
Western Dental & Orthodontics: Provider of comprehensive oral healthcare and dental services.
3+ YOEBachelor's degree, 3+ years managing multiple practice or site locations, growth and customer service success, business analysis, budgeting, and willingness to travel five days per week in the field.
Key Performance Indicators (KPIs)
4d
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Director - Customer Success
Houston or London
HybridFull Time
Wood Mackenzie
Wood Mackenzie: Private energy and natural-resources data and analytics serving organizations across global energy markets.
10+ YOE5+ MgmtRequires 10+ years in Customer Success, including 5+ years leading teams in B2B SaaS or technology, experience managing managers, scaling CS operations, analytics, cross-functional leadership, and executive communication.
1d
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Director of Business Operations & Projects
Houston, Texas, United States
$125k-$135k/yr OnsiteFull Time
WW Industries
WW Industries: Private Houston manufacturer providing ASME-certified fabrication, assembly, and testing of oil-and-gas equipment for industrial customers.
10+ YOE5+ MgmtBachelor's preferred; 10+ years manufacturing or fabrication experience and 5+ years leadership experience required, with significant fabrication operations, project execution, estimating, financial, and customer management experience.
2mo
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Director, Customer Implementations
Bethesda or Canton or Charlottesville or Richmond or Cleveland or Raleigh or Philadelphia or Boston or Atlanta or Jacksonville or Houston or Alabama or Arizona or California or Colorado or Connecticut or Delaware or District of Columbia or Florida or Georgia or Illinois or Indiana or Kansas or Kentucky or Maryland or Massachusetts or Michigan or Minnesota or Nevada or New Jersey or New York or North Carolina or Ohio or Oklahoma or Oregon or Pennsylvania or South Carolina or Tennessee or Texas or Utah or Virginia or Washington
$150k-$165k/yr RemoteFull Time
3E
3E: AI-driven regulatory compliance software and data serving manufacturers and other highly regulated businesses.
10+ YOE6+ Mgmt10+ years in B2B SaaS implementation or delivery operations and 6+ years leading global teams; enterprise implementation, customer value, AI, automation, and Eastern Time Zone experience required.
AI, automation, dashboards, workflow tools, digital workers, ERP
3mo
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Director Operations Project Management
Humble, Texas, United States
HybridFull Time
GrayWolf Integrated Construction Company
GrayWolf Integrated Construction Company: Multidiscipline contractor delivering industrial and commercial construction.
10+ YOE10+ years in project management, program leadership, or operations-delivery in modular/or engineered environments; strong schedule, risk, change-control, and customer-reporting discipline; PMP or equivalent credential preferred.
Primavera P6, Microsoft Project, ERP / MRP systems, Excel, Dashboard reporting tools
2d
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Director, Field & Channel Global Business and Support Operations
Spring or Houston
OnsiteFull Time
HP Inc.
HP Inc.NYSE: HPQ: Global leader in personal computing, printing, and technology solutions.
10+ YOE10+ MgmtBachelor's degree required; MBA preferred. Requires 10+ years of progressive leadership experience in global services, customer support, field operations, or related business operations, including financial and workforce planning.
3mo
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Director of Customer Experience
Houston, Texas, United States
HybridFull Time
PSS Industrial Group
PSS Industrial Group: Industrial distributor supplying specialty equipment, MRO supplies, and material-handling solutions to energy and industrial customers.
7+ Mgmt7+ years leadership in industrial distribution or related operations; Bachelor's degree preferred; strong analytics and cross-functional leadership; able to drive multi-location initiatives.
ERP systems, Data analytics tools, Microsoft Excel, Power BI
2mo
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Assistant Store Director - Store 039 Houston Bellaire
Houston, Texas, United States
OnsiteFull Time
Fiesta Mart
Fiesta Mart: Texas supermarket chain serving shoppers with international groceries, fresh foods, and household essentials.
Assist store director in overall store operations, drive sales, ensure customer service, coordinate employees, and meet food-safety certification (CPFM) requirements.
3mo
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CM Director
Fort Worth or Austin or San Antonio or Houston or Plano or Dallas or Southlake
OnsiteFull Time
HEB: A regional grocery retailer focused on high-quality food, hospitality, and customer experiences in Texas.
7+ YOE7+ years of progressive leadership in specialty grocery, premium retail, hospitality, or fresh food environments; experience leading large teams; strong financial, operational, and merchandising acumen; passion for food and customer experience.
3mo
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Program Director
Tomball, Texas, United States
$40k-$50k/yr OnsiteFull Time
i9 Sports
i9 Sports: Franchisor of youth sports leagues, camps, and clinics.
Lead daily operations, marketing, staffing, and customer service for a local youth-sports franchise.
3mo
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CM Director
Fort Worth or Austin or San Antonio or Houston or Plano or Dallas or Southlake
OnsiteFull Time
Central Market
Central Market: H-E-B-owned upscale Texas gourmet grocery chain serving shoppers with specialty foods, fresh groceries, cooking classes, and catering.
7+ YOE7+ years progressive leadership in specialty grocery/retail/hospitality, experience leading large teams, strong financial and operational acumen, merchandising and customer-experience focus, ability to influence cross-functionally.
3mo
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CM Director
Fort Worth or Austin or San Antonio or Houston or Plano or Dallas or Southlake
HybridFull Time
Central Market
Central Market: H-E-B-owned upscale Texas gourmet grocery chain serving shoppers with specialty foods, fresh groceries, cooking classes, and catering.
7+ YOE7+ years leadership in specialty grocery, premium retail, hospitality, culinary, or fresh food; experience leading large teams and complex operations; strong financial, operational, and merchandising acumen; passion for food, hospitality, and customer experience.
3mo
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Program Director
Tomball, Texas, United States
$40k-$50k/yr OnsiteFull Time
i9 Sports
i9 Sports: Franchisor of youth sports leagues, camps, and clinics.
Oversee marketing, manage staff/coaches, lead communications, ensure safety and customer service.
2w
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Director of Lifestyle
Los Angeles or Atlanta or Austin or Charlotte or Chicago or Denver or Houston or Miami or Nashville or Oakland or Philadelphia or Phoenix or Pittsburgh or Portland or San Francisco or San Jose or Santa Monica or Scottsdale or Seattle
$95k-$105k/yr OnsiteFull Time
Sentral
Sentral: U.S. residential hospitality operator managing luxury furnished and unfurnished apartment communities for residents and owners.
4+ YOEHigh school diploma or GED, 4+ years customer service experience, 2–3 years hotel events, restaurant, banquet, catering, bar, or members club experience; Microsoft Office and budget operations knowledge required.
Microsoft Outlook, Microsoft Excel, Microsoft Word, Dropbox, Align App
3w
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Utilities ERCS Principal Director
Albany or Arlington or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$139k-$434k/yr OnsiteFull Time
Accenture
AccentureNYSE: ACN: Global professional services delivering 360° value.
12+ YOERequires 12+ years in utilities, transformation leadership, consulting and commercial acumen, executive advising, sales development, digital and customer experience expertise, team leadership, and a bachelor's degree.
SAP, Oracle, AI, GenAI, data analytics, agile
2mo
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EVS Resident Regional Director
Houston, Texas, United States
$170k-$175k/yr OnsiteFull Time
Xanitos
Xanitos: Provider of hospital environmental services, patient transport, and laundry management.
Leadership experience managing hospital environmental services, budgeting, scheduling, audits, staff training, regulatory compliance, and customer relations; COVID-19 vaccination required absent exemption.
XRO System
2d
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Assistant Community Director
Houston, Texas, United States
OnsiteFull Time
Bedrock Property Management
Bedrock Property Management: Private Nashville-based multifamily property management serving owners and residents across 27 states.
1+ YOERequires at least 1 year of multifamily property management experience, strong communication and organizational skills, customer service ability, financial oversight experience, and prior team leadership.
Security systems, Cameras, Copiers, Scanners, Printers
3d
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Assistant Community Director
Austin or Houston
OnsiteFull Time
Hilltop Residential
Hilltop Residential: Faith-guided multifamily real estate investment, development, and management firm serving residents, employees, and investors.
1+ YOERequires 1+ year as an assistant property manager in a conventional apartment community, OneSite, leasing and customer service skills, Microsoft Office proficiency, communication skills, and a valid driver's license or reliable transportation.
OneSite, Microsoft Office Suite, Microsoft Word, Microsoft Excel, Microsoft Outlook