32 director customer operations jobs at 24 companies in New Jersey
3d
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Director, Customer Engagement
Summit, New Jersey, United States
$245k-$300k/yr HybridFull Time
10+ YOE10+ MgmtBachelor's degree and 10+ years in customer experience, support, or commercial operations in pharmaceutical or regulated healthcare settings, including 10+ years of people leadership.
2d
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Director of Operations
Harrison, New Jersey, United States
$90k-$95k/yr OnsiteFull Time
Supervisory hotel operations experience with front desk, housekeeping, guest service, scheduling, HR, financial controls, POS/PMS systems, problem-solving, and time management skills.
POS, PMS
3d
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Director, Customer Engagement
Summit, New Jersey, United States
$245k-$300k/yr HybridFull Time
10+ YOE10+ MgmtBachelor's degree required; MBA preferred. Requires 10+ years in customer experience, support, or commercial operations in pharmaceutical or regulated healthcare, plus 10+ years of people leadership.
2mo
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Director, Customer Implementations
Bethesda or Canton or Charlottesville or Richmond or Cleveland or Raleigh or Philadelphia or Boston or Atlanta or Jacksonville or Houston or Alabama or Arizona or California or Colorado or Connecticut or Delaware or District of Columbia or Florida or Georgia or Illinois or Indiana or Kansas or Kentucky or Maryland or Massachusetts or Michigan or Minnesota or Nevada or New Jersey or New York or North Carolina or Ohio or Oklahoma or Oregon or Pennsylvania or South Carolina or Tennessee or Texas or Utah or Virginia or Washington
$150k-$165k/yr RemoteFull Time
10+ YOE6+ Mgmt10+ years in B2B SaaS implementation or delivery operations and 6+ years leading global teams; enterprise implementation, customer value, AI, automation, and Eastern Time Zone experience required.
AI, automation, dashboards, workflow tools, digital workers, ERP
1mo
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Senior Director Regional Commercial Operations HNC NA - Princeton, NJ
Princeton, New Jersey, United States
$181k-$235k/yr OnsiteFull Time
15+ YOEMinimum 15 years commercial operations experience in B2B environments, proven leadership managing large teams, cross-functional and matrix experience, strong communication and customer-facing skills, Bachelor's degree required.
3w
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Executive Director
Morris Plains, New Jersey, United States
$115k-$171k/yr OnsiteFull Time
Prior Executive Director/Administrator or GM experience with proven P&L, budgeting, regulatory compliance, leadership, team development and sales/customer relationship skills.
2d
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Customer Engagement Business Director, Neuromuscular
United States or Phoenix or East Hanover or Dallas
$186k-$345k/yr RemoteFull Time
10+ YOEBachelor’s degree and 10+ years in pharmaceutical, biotech, healthcare, or complex industries; strategic planning, cross-functional leadership, analytics, governance, and senior stakeholder management experience required.
1mo
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Senior Director Client Services
Alabama or Michigan or Louisiana or Nebraska or Missouri or Wisconsin or Ortigas or South Carolina or Delaware or Kentucky or Tennessee or Illinois or Virginia or Georgia or Minnesota or Iowa or Oregon or Washington or Mississippi or North Carolina or Wyoming or Arkansas or Indiana or Pennsylvania or Oklahoma or Utah or Texas or Rhode Island or Nevada or Colorado or Arizona or South Dakota or Idaho or Florida or Maryland or West Virginia or Ohio or New Mexico or New Hampshire or Kansas or Connecticut or California or Massachusetts or New Jersey or New York
RemoteFull Time
5+ YOE3+ Mgmt5+ years client services experience with 3+ years at Director level, BPO/outsourcing background, experience managing high-profile/regulatory accounts, financial and operational acumen, people leadership, and ability to travel as needed.
Microsoft Excel, Microsoft PowerPoint
1mo
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Associate Director of Facilities Customer Service
Montclair, New Jersey, United States
$84k-$90k/yr OnsiteFull Time
4+ YOEBachelor's degree required; 4+ years managing operations/customer service teams using Maximo or similar; experience with KPIs/SLAs; Microsoft Office proficiency; strong communication and strategic skills; ability to work outside standard hours.
Maximo, Microsoft Office
1mo
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Senior Director Regional Commercial Operations HNC NA - Princeton, NJ (82039)
Princeton, New Jersey, United States
$181k-$235k/yr OnsiteFull Time
15+ YOE15+ years commercial operations experience in B2B, proven leadership managing large teams, bachelor's degree required, strong cross-functional and customer-facing skills, strategic and operational execution experience.
3w
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26-27 Associate Director of School Operations (ADSO)
Newark, New Jersey, United States
$87k-$114k/yr OnsiteFull Time
Bachelor's degree required; strong Excel and Microsoft Office skills; customer service, communication, project management, and operations experience; ability to manage multiple projects, budgets, vendors, and staff onboarding.
Microsoft Excel, Microsoft Office
2mo
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Math Learning Center Director
Edison, New Jersey, United States
$16-$20/hr OnsitePart Time
Part-time director overseeing center operations, enrollment, customer experience, instructional oversight, team management, marketing, and performance.
2w
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Utilities ERCS Principal Director
Albany or Arlington or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$139k-$434k/yr OnsiteFull Time
12+ YOERequires 12+ years in utilities, transformation leadership, consulting and commercial acumen, executive advising, sales development, digital and customer experience expertise, team leadership, and a bachelor's degree.
SAP, Oracle, AI, GenAI, data analytics, agile
1w
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Senior Director, Contact Center
Basking Ridge, New Jersey, United States
HybridFull Time
8+ YOERequires 8+ years in call center, customer service, or patient access operations, a bachelor's degree, leadership and data analysis skills, HIPAA knowledge, and fluency in spoken and written English.
Power BI, EMR, Microsoft Office, Microsoft PowerPoint, Microsoft Excel, Microsoft Outlook
2w
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Acme Assistant Store Director- Fairfield, CT
Stamford or Fairfield or Little Silver or Fair Haven or Kenilworth or Clark or Browns Mills or Warren or Old Bridge or New Providence or Levittown or Mount Holly or Hamilton Township or Freehold or Bordentown or Newtown or Willingboro or Lincroft or Yardville or Medford or Doylestown
$68k-$94k/yr OnsiteFull Time
1+ YOE1+ MgmtRequires 1 year assistant manager or 2 years department manager experience, high school diploma, customer service and supervisory skills, inventory management, store operations knowledge, and leadership ability.
4w
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Client Success Director
St. Petersburg or Boston or St. Louis or Atlanta or Morristown
$153k-$194k/yr HybridFull Time
10+ YOESenior leader with 10+ years driving client success at scale, strong financial and operational management, organizational design, change management, AI tool proficiency, and executive influence.
3mo
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Front of House Director
Ocean Township, New Jersey, United States
$22/hr OnsiteFull Time
Lead FOH, develop leaders, manage operations, and ensure guest satisfaction; strong leadership, financial acumen, and Chick-fil-A standards.
1w
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Director of Client Experience
Lincoln or Pennington or Omaha or United States
$100k-$125k/yr HybridFull Time
3+ YOE3+ MgmtRequires 3+ years leading high-volume SaaS support or client experience teams, hands-on Intercom Fin expertise, AI support-agent experience, data-driven operations, coaching, and strong product-learning skills.
Intercom, Fin, HubSpot
1w
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General Manager / Center Director / Fitness Director / PT Director
West Windsor, New Jersey, United States
$55k-$90k/yr OnsiteFull Time
1+ YOERequires 1–3+ years in management, sales, customer service, or operations; leadership, communication, and problem-solving skills; weekend availability; and ability to coach children and lift 50 pounds.
Watch Here
2mo
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Global Category ComEx Director - Wellness
Warren, New Jersey, United States
OnsiteFull Time
Proven experience in commercial excellence, category management, or related commercial leadership in a large consumer health/FMCG organization; champion customer insights; coordinate across global teams; wellness category experience.
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