49 director customer operations jobs at 34 companies in Pacifica, CA
3w
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Senior Director, Lead of Customer Operations
San Jose, California, United States
$210k-$303k/yr OnsiteFull Time
15+ YOE7+ Mgmt15+ years in customer/commercial operations, 7+ years people leadership, semiconductor or FPGA experience, proven process improvement and escalation management, Bachelor\u0002s required (advanced degree preferred).
1w
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Customer Business Operations Director – Global Accounts (M6)
Santa Clara, California, United States
$181k-$249k/yr OnsiteFull Time
12+ YOE5+ MgmtBachelor's degree and 12+ years experience in customer business operations/order management with 5+ years leading global teams; strong ERP/SAP knowledge, order-to-cash, revenue recognition, and cross-functional leadership.
ERP, SAP
3w
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Director, Customer Office Operations
Sunnyvale, California, United States
$200k-$294k/yr OnsiteFull Time
Proofpoint: Provides cybersecurity solutions for email, cloud, and data protection.
6+ YOE6+ years in management consulting or business/program operations, customer-facing experience, executive communication, structured problem-solving, analytics, and proficiency in Microsoft PowerPoint and Excel.
Microsoft PowerPoint, Microsoft Excel
1w
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Director, Customer Experience Strategy & Operations
San Francisco or New York City or Tempe or Sunnyvale or Ann Arbor or Chicago or Washington or Seattle or Los Angeles
$170k-$250k/yr OnsiteFull Time
10+ YOEBachelor's degree and 10+ years in strategy, operations, product operations, customer experience, marketplace operations, consulting, or a similar analytical role; team-building and cross-functional leadership experience required.
AI, automation, internal apps, Covey Scout for Inbound
2mo
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Director, Customer Experience Strategy & Operations
San Francisco or New York or Tempe or Sunnyvale or Ann Arbor or Chicago or Washington or Seattle or Los Angeles
$170k-$250k/yr OnsiteFull Time
10+ YOE10+ years in strategy/operations/product ops/customer experience or similar; Bachelor's required (MBA preferred); AI-native operator with strong stakeholder partnership, people leadership, and data-driven problem solving.
1d
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Senior Director Operations
Livermore, California, United States
$185k-$235k/yr OnsiteFull Time
3+ YOE9+ MgmtBachelor's degree or equivalent experience, 3–5 years of logistics industry experience, 9–10 years of management experience, and customer contract management preferred.
1w
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Customer Business Operations Director – Global Accounts (M6)
Santa Clara, California, United States
$181k-$249k/yr OnsiteFull Time
12+ YOE5+ MgmtBachelor's degree,12+ years in customer business/order management operations,5+ years leading global teams,experience with ERP/SAP,order-to-cash and revenue recognition,executive customer engagement and process transformation.
SAP
2mo
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Director, Customer Success
Santa Clara, California, United States
HybridFull Time
8+ YOE8+ years in the semiconductor industry (PD/DV preferred), proven technical team leadership, experience owning strategic customer relationships, ability to operate at technical and executive levels, strong communication and presentation skills.
1mo
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Director, CS and PS Operations
Mountain View or Chicago
$180k-$245k/yr HybridFull Time
8+ YOE8+ years in CS Ops/RevOps or related SaaS leadership; experience scaling post-sales functions; strong data, analytics and AI fluency; deep knowledge of SaaS metrics and cross-functional leadership.
Spotter, SpotterViz, LLMs
1mo
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Director of Customer Service
San Francisco or United States
$170k-$190k/yr HybridFull Time
10+ YOE10+ Mgmt10+ years leading customer service or after-sales in consumer tech/telecoms; experience scaling global operations and managing outsourced partners; designing AI-enabled support and predictive diagnostics; strong analytics and stakeholder communication skills.
2w
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Director of Customer Success
Berkeley, California, United States
HybridFull Time
Proven ownership of PLG activation and enterprise CS motions; build activation playbooks, onboarding, health scoring, conversion funnels; analyze activation data; hire and lead activation and CS teams; experience with technical B2B/PLG products.
1w
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Director, Customer Success -Gas (Americas)
Santa Clara or United States
$170k-$190k/yr RemoteFull Time
5+ YOE3+ MgmtRequires 5+ years in gas utility, pipeline safety, leak survey, or methane emissions work; 8+ years in stakeholder-facing roles; 3+ years leading teams; engineering bachelor's degree or equivalent; PHMSA and state PUC knowledge.
Advanced Mobile Leak Detection (AMLD), Flexible Spending Account (FSA), Health Savings Account (HSA), Cavity Ring-Down Spectroscopy (CRDS)
1mo
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Executive Director of Campus Operations - Administration and Finance
Vallejo or San Luis Obispo
$150k-$175k/yr OnsiteFull Time
5+ YOEBachelor's degree with 5+ years progressive operations/administration/project management experience (education may be substituted year-for-year), experience with executive-level collaboration, financial/capital planning, risk management, problem analysis, and high-level customer service.
3w
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Assistant Director of Operations (1553590)
Berkeley, California, United States
$70k-$95k/yr OnsiteFull Time
1+ YOEAssociate degree or equivalent required; bachelor’s preferred. 1+ years operations/management experience preferred. Strong communication, administrative, and customer-service skills; proficiency with Microsoft Office and Excel.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
1mo
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Director, AI Transformation & Customer Success
San Francisco or Seattle or Los Angeles or New York City or United States
$223k-$316k/yr RemoteFull Time
12+ YOE12+ years driving transformation or customer success in complex, high-growth environments; experience leading large teams, guiding AI adoption, building transformation playbooks, executive engagement, and data-driven operational rigor.
2mo
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Sr Director, Customer Success and Outcomes
Santa Clara, California, United States
$190k-$220k/yr HybridFull Time
8+ YOE3+ Mgmt8+ years in customer success or post-sales B2B SaaS, 3+ years managing CS teams, ownership of gross/net retention, strong operational and analytical skills, experience with mid-market/enterprise implementations, relevant degree (MBA a plus).
Salesforce
2mo
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Funeral Director
Salt Lake City, Utah, United States
OnsiteFull Time
1+ YOEHigh school diploma; 1-2 years industry experience; 3-5 years admin or customer service; preferred state funeral director licensure; strong computer and Microsoft Office skills; excellent customer service.
Microsoft Office Suite
2w
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Director of Customer Solutions Engineering
United Kingdom or San Jose
OnsiteFull Time
Executive leader to own customer technical requirements, align engineering functions, drive operational excellence, and build scalable engineering service capabilities.
3w
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General Operations Manager - CA - On Site
Daly City, California, United States
$130k-$160k/yr OnsiteFull Time
4+ YOEBachelor's degree required; 4+ years hospitality or business management experience; strong customer-service, financial management, staff leadership, and compliance skills; funeral director license a plus.
1w
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Sr. Director of Networking, Customer Experience Business Ops & Transformation
Spring or Sunnyvale or Frisco
$161k-$390k/yr OnsiteFull Time
15+ YOE15+ years leadership in business strategy, transformation, operations or consulting; strong financial acumen, change management, executive communication, and ability to lead large cross-functional transformation programs.