12 director customer operations jobs at 10 companies in Plainfield, IN
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Director, Customer Operations
Fishers, Indiana, United States
RemoteFull Time
Strategic leader overseeing customer service, dispatch, workforce management, quality assurance, escalations, customer experience, analytics, technology transformation, and internal and outsourced teams.
1mo
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Assessment & Insights Operations Director
Indianapolis or Atlanta
RemoteFull Time
5+ YOE5+ years in business or customer success operations; proven experience executing large-scale assessment/data collection cycles; hands-on Salesforce/CRM Analytics/Tableau CRM proficiency; strong stakeholder engagement and program coordination skills.
CRM Analytics, Tableau CRM, Salesforce Reports & Dashboards, Salesforce, Agentforce, Slack AI, Einstein Copilot, Gemini, JIRA, Smartsheet, Asana, Google Slides, Google Docs, Quip, Microsoft PowerPoint
2w
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Director Ancillary Service
Indianapolis or Atlanta or Orlando
HybridFull Time
5+ YOE5+ years leadership experience managing operations, vendor management, budgets, and customer service; valid driver\u0002s license and ability to pass background/drug screens.
Microsoft Excel, Microsoft Word, Google, Zoho CRM, FSM Platform
5d
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Hospitality Director
Indianapolis, Indiana, United States
$85k-$95k/yr OnsiteFull Time
7+ YOE7+ MgmtBachelor's degree or equivalent experience; 7+ years of progressive hospitality leadership, white-glove service, catering, multi-site food operations, P&L responsibility, and team management.
2mo
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Assistant Store Director - North Indianapolis
Noblesville, Indiana, United States
OnsiteFull Time
5+ YOE4+ Mgmt5+ years retail/operations management; 4+ years leadership; bachelor's degree or equivalent; strong leadership, customer service, merchandising skills.
4w
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Director of Front Office
Indianapolis, Indiana, United States
$70k/yr OnsiteFull Time
3+ YOE1+ Mgmt3+ years front desk/hotel operations experience with 1+ years supervisory experience; bachelor's in hospitality preferred; strong leadership, customer service, conflict resolution, and flexible weekend/holiday availability.
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Utilities ERCS Principal Director
Albany or Arlington or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$139k-$434k/yr OnsiteFull Time
12+ YOERequires 12+ years in utilities, transformation leadership, consulting and commercial acumen, executive advising, sales development, digital and customer experience expertise, team leadership, and a bachelor's degree.
SAP, Oracle, AI, GenAI, data analytics, agile
1w
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Associate Director, Business Analysis
Chicago or Kennesaw or Dallas or Waltham or Indianapolis or Philadelphia
$122k-$219k/yr HybridFull Time
8+ YOEBachelor's degree or equivalent; 8+ years in business analytics or customer analytics delivery; expertise in data analysis, process optimization, strategy, executive communication, project leadership, and customer engagement.
Power BI
2w
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Director of Front Office
Indianapolis, Indiana, United States
$60k-$88k/yr OnsiteFull Time
Experience leading front desk operations, team recruitment/training, guest service excellence, revenue management, and operational compliance; manager-level hospitality experience expected.
2d
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Dual Director of Front Office
Indianapolis, Indiana, United States
OnsiteFull Time
Requires front office leadership experience, preferably in a full-service hotel, strong communication and problem-solving skills, team motivation, operational prioritization, hotel systems experience, and performance management ability.
PMS, POS
1mo
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Director of Front Office - Signia Indianapolis
Indianapolis, Indiana, United States
OnsiteFull Time
Provide strategic leadership for front office operations, drive guest service excellence and revenue, analyze performance data, and develop a high-performing team.
2w
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Utilities ERCS Principal Director
Houston or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Arlington or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$139k-$434k/yr OnsiteFull Time
12+ YOE12+ years in utilities, including retail, customer operations, and meter-to-cash transformation; CIS implementation experience; executive advisory, consulting, commercial, sales, P&L, and senior team leadership experience; bachelor's degree or equivalent.
SAP, Oracle, Data, AI, GenAI