56 director customer operations jobs at 42 companies in Prosper, TX
1w
Save
Mark Applied
Hide
Director - Commercial Operations
Grand Prairie, Texas, United States
OnsiteFull Time
7+ YOE3+ MgmtBachelor's degree in business, operations, engineering, or related field; 7+ years of progressive experience, including 3+ years leading commercial, customer support, or operations teams; advanced business systems and process improvement expertise.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Visio, Microsoft Access, Microsoft Project, ERP, CRM, FLY
1d
Save
Mark Applied
Hide
Senior Director of Operations
Milwaukee or Chicago or Las Vegas or Dallas or Pittsburgh or Poland or Germany
FieldFull Time
10+ YOEBachelor’s degree required; 10+ years managing production and sales-oriented operations in custom build or trade show environments, with field service, financial reporting, strategic leadership, and travel experience.
Microsoft Excel, Microsoft PowerPoint, Microsoft Word, ERP, Project Management software
1w
Save
Mark Applied
Hide
Fixed Operations Director
Denton, Texas, United States
$95k-$145k/yr OnsiteFull Time
Service center management experience preferred, ideally in RV, automotive, marine, or powersports. Requires customer satisfaction, profitability, P&L analysis, dealership software, MS Office, communication, and valid driver's license.
ADP, IDS, Reynolds & Reynolds, Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft Outlook
1w
Save
Mark Applied
Hide
Director Customer Service
Plano or Sherman
OnsiteFull Time
10+ YOE5+ Mgmt10+ years in customer service or operations, including 5+ years leading teams; experience managing 20+ people, improving KPIs, and using CRM and customer service platforms.
CRM, Salesforce, Service Cloud
1w
Save
Mark Applied
Hide
Director Customer Service
Plano or Sherman
OnsiteFull Time
10+ YOE5+ MgmtRequires 10+ years in customer service or operations, 5+ years leading teams, experience managing 20+ people in B2B, KPI improvement, communication, and CRM/service technology expertise.
CRM, Salesforce, Service Cloud, AI, automation, self-service portals
4d
Save
Mark Applied
Hide
Director of PSC Operations
Pittsburgh or Phoenix or Orlando or Titusville or Raleigh or Horsham or Charlotte or Dallas
$150k-$259k/yr RemoteFull Time
10+ YOE5+ MgmtBachelor's degree and 10+ years in healthcare, biotech, pharmaceutical, or specialty pharmacy services, including 5+ years leading contact center or patient access operations.
CRM
4d
Save
Mark Applied
Hide
Director of PSC Operations
Pittsburgh or Phoenix or Orlando or Titusville or Raleigh or Horsham or Charlotte or Dallas
$150k-$259k/yr RemoteFull Time
10+ YOE5+ MgmtBachelor's degree and 10 years of healthcare, biotech, pharmaceutical, or specialty pharmacy experience, including 5 years leading contact center or patient access operations.
Customer Relationship Management (CRM), Customer Support Platforms, data analytics, digital tools
2mo
Save
Mark Applied
Hide
Director, Messaging Operations
New York or Frisco
$142k-$233k/yr HybridFull Time
10+ YOE10+ years in CRM, lifecycle or customer journey operations within omni-channel marketing; leadership experience; strong governance and QA capabilities; cross-functional collaboration.
2mo
Save
Mark Applied
Hide
Network Operations Director
Farmington Hills or Dallas or Fort Worth
HybridFull Time
8+ YOE5+ Mgmt8+ years telecom/IT experience, 5+ years managing NOC or managed services teams, experience with RAN/Packet Core/Backhaul, 24x7 operations, customer-facing escalation management, bachelor's degree or equivalent.
3GPP, RAN, Packet Core, Remote Monitoring & Management (RMM), LTE, 5G, CBRS, IoT, ticketing systems
3d
Save
Mark Applied
Hide
Director of Event Operations
Irving, Texas, United States
$97k-$126k/yr OnsiteFull Time
4+ YOEHigh school diploma/GED and 4 years of relevant experience, or a 2-year hospitality, business, or related degree and 2 years of relevant experience. Requires event operations leadership and budgeting experience.
1mo
Save
Mark Applied
Hide
Director, Customer Care Center (Remote)
Plano or North America
RemoteFull Time
10+ YOE3+ Mgmt10+ years in contact center or customer operations with 3–5+ years leadership; experience driving conversion and operational efficiency, workforce planning, KPI frameworks, CRM/contact center tech familiarity; Bachelor's preferred.
1w
Save
Mark Applied
Hide
Director, Technology Operations
Charlotte or Chicago or Dallas or New York City or Jacksonville
$129k-$165k/yr RemoteFull Time
5+ YOEBachelor’s degree, 5+ years of industry experience, IT and business intelligence expertise, process optimization, analytical problem-solving, team leadership, and customer service skills.
Microsoft SharePoint, PowerPivot, PowerView, SSRS, Tableau
1d
Save
Mark Applied
Hide
Director - Retail Operations - USA Store Ops Gen
Richardson, Texas, United States
OnsiteFull Time
8+ YOE8+ years managing or directing retail store operations; proven efficiency, project budget and deadline management, strategic leadership, cross-functional collaboration, and strong communication skills. Bachelor's degree preferred.
2mo
Save
Mark Applied
Hide
Director of Operations - Leader Development
Southlake, Texas, United States
$22-$28/hr OnsiteFull Time, Part Time
3+ YOE3+ Mgmt3+ years leadership experience in restaurant operations, strong customer-service and team development skills, KPI-driven, problem-solving and time-management abilities, ability to manage labor and financial performance.
1d
Save
Mark Applied
Hide
2ND SHIFT ASSISTANT DIRECTOR OF OPERATIONS-UTSW
Dallas, Texas, United States
OnsiteFull Time
1+ YOEAssociate's degree or equivalent relevant experience required; bachelor's preferred. Requires 1–3 years' preferred experience, supervisory, leadership, communication, coaching, customer service, and computer skills.
1d
Save
Mark Applied
Hide
2ND SHIFT ASSISTANT DIRECTOR OF OPERATIONS-UTSW (1560916)
Dallas, Texas, United States
OnsiteFull Time
1+ YOEAssociate's degree or equivalent relevant experience required; bachelor's preferred. Requires 1–3 years preferred experience, supervisory, leadership, communication, coaching, customer service, and computer skills.
computer
2mo
Save
Mark Applied
Hide
Asset Management Service Director - Commercial Operations
Philadelphia or Chicago or Dallas or Pasadena
OnsiteFull Time
10+ YOE5+ MgmtBachelor’s preferred; 10+ years in service operations; experience managing multiple customers and teams; strong leadership, safety enforcement, and financial forecasting abilities.
3mo
Save
Mark Applied
Hide
CM Director
Fort Worth or Austin or San Antonio or Houston or Plano or Dallas or Southlake
OnsiteFull Time
HEB: A regional grocery retailer focused on high-quality food, hospitality, and customer experiences in Texas.
7+ YOE7+ years of progressive leadership in specialty grocery, premium retail, hospitality, or fresh food environments; experience leading large teams; strong financial, operational, and merchandising acumen; passion for food and customer experience.
2mo
Save
Mark Applied
Hide
Gym Director
Flower Mound, Texas, United States
OnsiteFull Time
Lead gym operations, manage staff and customer experience, grow membership; strong leadership and time management required.
3mo
Save
Mark Applied
Hide
CM Director
Fort Worth or Austin or San Antonio or Houston or Plano or Dallas or Southlake
OnsiteFull Time
7+ YOE7+ years progressive leadership in specialty grocery/retail/hospitality, experience leading large teams, strong financial and operational acumen, merchandising and customer-experience focus, ability to influence cross-functionally.