20 director customer operations jobs at 14 companies in Santee, CA
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Director, Oncology Customer Experience
San Diego, California, United States
$151k-$269k/yrOnsiteFull Time
HologicNASDAQ: HOLX: Develops medical technology for women's healthcare and diagnostics.
5+ YOE10+ MgmtBachelor's degree; 5+ years medical customer service leadership and 10+ years experience in medical customer service; HIPAA/PHI knowledge; CRM/LIS proficiency; leadership experience; oncology experience a plus.
Driftwood Hospitality Management: Provides third-party hotel management and hospitality operational services.
4+ YOERequires 4+ years of hotel management experience at department-head level or above, full-service hotel experience, managerial and financial skills, English communication, and Microsoft Office proficiency.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint
One Source Housekeeping Solutions: Provides outsourced professional housekeeping and facility management for resorts.
7+ YOERequires 7+ years of progressive hospitality or high-volume service operations leadership, experience leading managers and large teams, and expertise in labor management, scheduling, budgeting, client relations, and performance improvement.
IQVIANYSE: IQV: Provides clinical research and data analytics for pharmaceutical companies.
15+ YOERequires a life science, business management, or related degree and 15 years in pharmaceutical, CRO, or related industries, plus leadership, negotiation, communication, customer account, and operational governance expertise.
Driftwood Hospitality Management: Hotel management and development firm for hospitality properties.
4+ YOERequires 4+ years of hotel management experience at Department Head level or above, full-service hotel experience, managerial, financial, communication, analytical, and computer skills.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint
IQVIANYSE: IQV: Provides clinical research and healthcare data analytics services.
15+ YOEDegree in life science, business management, or related field; 15 years in pharmaceutical, CRO, or related industry; leadership, communication, negotiation, customer management, and MS Office skills.
ConcentraNYSE: CON: Provider of occupational health and urgent care services.
3+ YOE3+ MgmtRequires three or more years of work leadership or operations management experience, college coursework or equivalent experience, and proficiency with Word and Excel. Healthcare or customer service experience preferred.
Encore: Provides event technology and production services for global venues.
14+ YOE10+ MgmtBachelor's preferred; 14+ years AV/hospitality/operations experience,12+ years sales/customer service,10+ years operations management; strong financial acumen, CRM and Microsoft Office proficiency, excellent communication.
Albany or Arlington or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$139k-$434k/yrOnsiteFull Time
AccentureNYSE: ACN: Global professional services firm providing consulting and technology solutions.
12+ YOERequires 12+ years in utilities, transformation leadership, consulting and commercial acumen, executive advising, sales development, digital and customer experience expertise, team leadership, and a bachelor's degree.
Troon: Provides management and hospitality services for golf and country clubs.
PGA or LPGA membership in good standing, golf management/operations education, strong business acumen, hiring/training experience, excellent communication, and proficiency with Microsoft Office and golf reservation/POS systems.
Microsoft Office, tee time reservations, POS, retail inventory, Web based golf partners
Pasadena or Los Angeles County or Orange County or San Bernardino County or Riverside County or Ventura County or Santa Barbara County or San Diego County or Imperial County or Fresno County or Kern County or Kings County or Madera County or Merced County or Mariposa County or Monterey County or San Benito County or San Joaquin County or San Luis Obispo County or Santa Cruz County or Stanislaus County or Tulare County
$176k-$273k/yrHybridFull Time
Wescom Credit Union: Provides consumer banking, lending, and investment services to members.
10+ YOE5+ Mgmt10+ years in member/customer experience, 5+ years in leadership and team management, enterprise experience program development, KPI analysis, executive presentation, and cross-functional influence; CCXP preferred.
Qualtrics, Medallia, Microsoft 365, Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Teams
10+ YOE10+ MgmtBachelor's in business/IS or related, 10+ years senior leadership, strong knowledge of operations, finance, customer service and employee management, ability to plan/manage operational processes and metrics.
Director, Service Delivery — Money Services & Workforce Solutions
Atlanta or San Diego
OnsiteFull Time
IntuitNASDAQ: INTU: Provides financial software for accounting, tax, and personal finance.
Proven leader at multi-thousand-person scale with experience in service delivery, workforce management, payroll tax operations, AI-enabled transformation, operating model redesign, and cross-functional stakeholder influence.
Houston or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Arlington or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$139k-$434k/yrOnsiteFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
12+ YOE12+ years in utilities, including retail, customer operations, and meter-to-cash transformation; CIS implementation experience; executive advisory, consulting, commercial, sales, P&L, and senior team leadership experience; bachelor's degree or equivalent.
Director of Experience + Lifestyle (Front Office + Food and Beverage)
San Diego or Atlanta or Austin or Charlotte or Chicago or Denver or Fort Lauderdale or Los Angeles or Miami or Nashville or Oakland or Philadelphia or Pittsburgh or Portland or San Francisco or San Jose or Santa Monica or Scottsdale or Seattle
$75k-$85k/yrOnsiteFull Time
Sentral: Manages flexible urban apartments with integrated hospitality services.
4+ YOEBachelor’s degree and 4+ years in hospitality, events, restaurant, banquet, catering, members club, guest service, or front office operations; management, employee development, budgeting, and Microsoft Office experience required.
Microsoft Outlook, Microsoft Excel, Microsoft Word, Microsoft SharePoint